MyLivingChoice

Brewster Village

3300 W Brewster St

4.8(20 ratings)· Appleton average: 4

Brewster Village, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
204
Facility history
Built as successor to a closed county health center
On-site amenities
Includes chapel, library, cafe, bank, and salon

What Families Think

Brewster Village is a skilled nursing and long-term care facility in Appleton, WI, with a 4.8-star Google rating from 20 reviews. Most reviewers, including a hospice nurse who visits many facilities, praise the compassionate nursing care and the staff's practice of honoring residents at end of life. A couple of reviews raise concerns about call-light response times and staffing workload.

The Good

  • Reviewers praise attentive, compassionate nursing staff
  • Staff perform dignified honor walks when residents pass
  • Strong praise for hospice and end-of-life care
  • On-site chapel, library, cafe, and beauty salon
  • Described as best care in the valley by families

The Bad

  • One report of bad nursing care, long call-light waits
  • One review cites heavy workload and understaffing

AI-generated from reviews and community data.

Brewster Village is a senior living community in Appleton, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 20 reviews.

About Brewster Village

Brewster Village is a skilled nursing and long-term care facility in Appleton, Wisconsin, offering rehabilitation and residential care in a well-appointed setting that includes library, chapel, café, salon, and multiple sunrooms.

Families consistently praise the quality of nursing and aide care, with one hospice professional noting the staff "truly put their heart into their work." Visitors highlight the facility's cleanliness, thoughtful amenities, and the warmth of the care team. One family wrote, "staff is incredibly friendly, attentive, and professional." Residents benefit from the breadth of on-site services and spaces designed for both wellness and quietness, and staff are noted for their genuine engagement with residents and families alike.

The community holds a 4.8/5 Google rating across 20 reviews. One dissenting review cited long call-light wait times and insufficient staffing support, representing a minority perspective among overwhelmingly positive feedback. Families with long-term residents speak to the consistency and dedication of the care environment.

Types of Care at Brewster Village

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Brewster Village

4.8overall · 20 ratings combined

4.8★ on Google (20)

Quinta Caylor

Jun 2026

via Google

As a hospice on-call nurse who goes to many, many facilities across the Fox Valley area (talking from Princeton all the way through Oshkosh and Appleton up to Kaukauna), this is by far one of my favorite facilities. I've worked in SNFs. I can tell when care is top notch. Care here is 5+ stars. The nurses and aides truly put their heart into their work and that's amazing in this day and age. Even to death. Some places in the area (looking at you facility in Oshkosh that I won't name), refuse to take one minute to honor the request of a family whose loved one passed by doing an honor walk as the funeral home takes them out. This place though? They bring me to tears each time. It's the first thing they prep for each time a patient passes. They make sure to give the person they've cared for the same dignity in death that they gave them in life. And they even do this at 2am, 3am. Doesn't matter how late or how early. They gather all available staff and get it done. At a time where care is owning in most places, and facility staff are burnt out due to staff shortages, it is refreshing to see true care being reflected here and after witnessing their quality of care several times over, thought it wise to let the community know if you're looking, here's one place you should strongly consider for your loved one.

Tyler James McConnell

Mar 2026

via Google

5/5 Stars<br>Brewster Village is an outstanding senior living community! I’ve been visiting my family here regularly, and I couldn’t be happier with the care and environment they provide. The staff is incredibly friendly, attentive, and professional—they always greet visitors warmly and make you feel right at home. The facilities are beautiful, well-maintained, and full of thoughtful amenities that really enhance daily life for residents. From the clean, comfortable apartments to the engaging activities and peaceful grounds, everything feels top-notch.<br>What really stands out is the strong sense of community. Neighbors are kind and welcoming, and there’s a genuine warmth throughout the village. It’s refreshing to see residents looking out for one another in a positive, caring way without it feeling intrusive. My family members are thriving here, and that makes all the difference.<br>If you’re looking for a high-quality, supportive place for your loved ones, I highly recommend Brewster Village. We’ve had such a positive experience—definitely 5 stars!

Tyler James McConnell

Mar 2026

via Google

5/5 Stars Brewster Village is an outstanding senior living community! I’ve been visiting my family here regularly, and I couldn’t be happier with the care and environment they provide. The staff is incredibly friendly, attentive, and professional—they always greet visitors warmly and make you feel right at home. The facilities are beautiful, well-maintained, and full of thoughtful amenities that really enhance daily life for residents. From the clean, comfortable apartments to the engaging activities and peaceful grounds, everything feels top-notch. What really stands out is the strong sense of community. Neighbors are kind and welcoming, and there’s a genuine warmth throughout the village. It’s refreshing to see residents looking out for one another in a positive, caring way without it feeling intrusive. My family members are thriving here, and that makes all the difference. If you’re looking for a high-quality, supportive place for your loved ones, I highly recommend Brewster Village. We’ve had such a positive experience—definitely 5 stars!

Joann

Mar 2026

via Google

Nursing care was bad. Long call light wait.time. I did most of family members toileting and showers. If you dont get approved for Brewster its o.k.because it was no better than Rennes or any other one.

Paul Vander Zanden

Oct 2025

via Google

Buddy has been in here for 12 years. Pretty nice people. Nurses are nice, give him grief like he does them, so i like that. Administration wise, not sure on how they To deal with.

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Government Inspection History

5 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 18, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 11, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 18, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected May 11, 2026

Mar 19, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2026

Aug 15, 2025Health Complaint1 citation
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2025

Jan 8, 2025Fire Safety StandardHealth Standard16 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Have an externally vented heating system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

Nov 29, 2023Fire Safety StandardHealth Standard21 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2023

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2023

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2023

  • Provide primary/alternate means for communication.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2023

  • Provide family notifications of emergency plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Brewster Village offer?

Brewster Village offers Skilled Nursing / Long Term Care.

Where is Brewster Village located?

Brewster Village is located at 3300 W Brewster St in Appleton, Wisconsin.

What do families say about Brewster Village?

Brewster Village is a skilled nursing and long-term care facility in Appleton, WI, with a 4.8-star Google rating from 20 reviews. Most reviewers, including a hospice nurse who visits many facilities, praise the compassionate nursing care and the staff's practice of honoring residents at end of life. A couple of reviews raise concerns about call-light response times and staffing workload.

How did Brewster Village do on recent health and safety inspections?

Brewster Village had 5 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Brewster Village?

Submit the Request Information form on this page to connect with Brewster Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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