Tony Williams
Jul 2026
The staff here has been very good at helping me with everything I’ve needed I’d give 10 stars if it were possible
1 / 4Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2009
- Access to care
- Requires physician referral to start services
- Ownership
- Private, independently owned home care agency
- Aide training
- CNAs are CPR certified with monthly education
- Therapy services
- Provides in-home physical therapy after surgery
Home Health Compare
What Families Think
Families largely praise Blue Ridge Home Health Care for compassionate, attentive aides and nurses who support patients through surgery recovery, chronic illness, and end-of-life care. Reviewers frequently highlight strong communication and staff who go beyond basic medical tasks to build real relationships with patients and families. A few isolated reports raise serious concerns about care lapses and safety practices that families may want to ask about directly.
The Good
- Nurses and aides described as caring and attentive
- Strong praise for post-surgery physical therapy support
- Staff proactively call to check on recovering patients
- Reviewers say communication is 'top notch'
- Aides build personal rapport with patients and families
The Bad
- One report of a serious care lapse after hip replacement
- One report of nurses arriving without masks or known vaccination status
- One reviewer noted inconsistent visit arrival times
AI-generated from reviews and community data.
Blue Ridge Home Health Care is a home health agency serving Galax, Virginia offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.5 out of 5 across 18 reviews.
About Blue Ridge Home Health Care
Blue Ridge Home Health Care is a home health care agency serving Galax, Virginia and the surrounding Southwest Virginia region. As a private, independent provider, the agency was founded on the vision of delivering home care services that address the evolving physical and economic needs of the community.
The agency provides compassionate health care, education, and advocacy for elderly, disabled, and injured individuals. Care is delivered in a home environment designed to support well-being for patients and their families. Patients can access services through a physician referral to Blue Ridge Home Health Care.
The care team includes certified nursing aides who are CPR certified and participate in ongoing monthly education. Aides often spend significant time with patients and families, providing support that extends beyond medical treatment to address broader care needs.
Types of Care at Blue Ridge Home Health Care
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Blue Ridge Home Health Care
4.5overall · 18 ratings combined
4.5★ on Google (18)
Michael Martin
Jun 2026
Blue Ridge HHC provided excellent in-home services to my mother .
Elizabeth Porter
Apr 2026
Used this facility again for home health PT. Laura is a delight and knows what she’s doing. Joy is also a knowledgable, kind therapist. Thx for your service.
Barbara Absher
Mar 2026
Michelle just drew my blood. She is one of the best I have ever seen. No pain and only 1 stick
Regina Irvin
Aug 2025
My husband had a total hip replacement done. I called Blue Rige to ask questions about services they offered,before the end of the day I had him registered with them. My husband has cerebral palsey affecting his body not mind, so this makes his case a bit more challenging. Now let me make something very clear when it comes to him I am very very protective over him, and very very nit picky for any type of services he needs. Blue Ridge and their staff are the absolute best hands down. They are the only ones that passed my check list,satisfaction and will be allowed to work with him. I highly recommend them 💜
Medicare Quality of Care
Blue Ridge Home Health Care is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency88%US 79%
- Rated their overall care 9 or 10 out of 1091%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well92%US 86%
- The team discussed medicines, pain and home safety87%US 82%
284 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community70%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
- Preventable hospital visits during care (lower is better)21%US 11%Worse than
How patients did
- Care started within 2 days of referral94%US 94%
- Patients got better at walking or moving around76%US 83%
- Patients got better at getting in and out of bed79%US 83%
- Patients got better at bathing74%US 86%
- Patients' breathing improved70%US 85%
- Patients got better at taking medications correctly77%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations62%US 61%
Service area
Blue Ridge Home Health Care reports serving 22 ZIP codes, including Ararat, Austinville, Barren Springs, Cana, Dugspur, Elk Creek, Fancy Gap, Fries, Galax, Hillsville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497643. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Blue Ridge Home Health Care offer?
Blue Ridge Home Health Care offers Home Health.
Where is Blue Ridge Home Health Care located?
Blue Ridge Home Health Care is located at 28 Shadetree Ln in Galax, Virginia.
What do families say about Blue Ridge Home Health Care?
Families largely praise Blue Ridge Home Health Care for compassionate, attentive aides and nurses who support patients through surgery recovery, chronic illness, and end-of-life care. Reviewers frequently highlight strong communication and staff who go beyond basic medical tasks to build real relationships with patients and families. A few isolated reports raise serious concerns about care lapses and safety practices that families may want to ask about directly.
Does Medicare cover care from Blue Ridge Home Health Care?
Yes. Blue Ridge Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Blue Ridge Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Blue Ridge Home Health Care?
Submit the Request Information form on this page to connect with Blue Ridge Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Blue Ridge Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
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