McCall Maciag
Jul 2026
Jamie at the Front is wonderful!! She is always cheerful and greets you with a smile!
1 / 6Quick Facts
- Memory Care Setup
- Separate closed-off wing for memory care
- Ownership Change
- Recently changed ownership and leadership team
- Fitness Access
- On-site gym with resident exercise equipment
What Families Think
Big Sky on Waterford draws largely positive feedback for its independent living and general assisted living services, with reviewers praising the caring staff, food, and active social calendar. However, a cluster of serious complaints specifically about the memory care unit describe understaffing, cleanliness problems, and missing belongings, suggesting inconsistent quality across different levels of care within the same building.
The Good
- Warmly praised, attentive staff in most reviews
- Strong activity calendar with bingo, exercise classes, outings
- Independent living residents report high satisfaction
- Well-maintained, clean building and grounds
- On-site gym with accessible exercise equipment
- Tasty, well-regarded dining experience
The Bad
- Multiple serious reports of understaffing in memory care unit
- Several reports of cleanliness issues (odors, dirty cabinets) in memory care
- One report of missing resident belongings with no accountability
- One report of unqualified med techs and unprofessional management conduct
AI-generated from reviews and community data.
Big Sky on Waterford is a senior living community in Butte, Montana offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 49 reviews.
About Big Sky on Waterford
Big Sky on Waterford is an assisted living and independent living community in Butte, Montana. The facility offers apartment-style units designed to support residents seeking both independence and safety across multiple care levels.
Families consistently praise the independent living experience, noting friendly staff who actively welcome new residents and facilitate social connection. The activity program draws particular enthusiasm, bingo three times weekly, exercise classes, gym access, and outings create regular engagement opportunities. One family wrote, "The food is amazing the staff has been great as well." Visitors also highlight the clean, bright physical environment and the spacious apartment-style apartments. However, reviews of the memory care unit surface concerns about staffing levels and maintenance inconsistencies that some families felt were not adequately addressed.
Big Sky on Waterford holds a 4.3 out of 5 rating based on 48 Google reviews. The split between five-star endorsements and serious one-star accounts suggests variable experiences depending on care type and timing, with independent living garnering more consistent praise than memory care.
Types of Care at Big Sky on Waterford
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Security
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Games
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Big Sky on Waterford
4.3overall · 49 ratings combined
4.3★ on Google (49)
Pam Upton
Jan 2026
My father lived in independent living, first floor dependent living, and memory care at Big sky. They do a good job with independent living. First floor unacceptable situations occurred. Majority of staff unqualified. Just because they are a med tech doesn’t mean they know what they are doing. If you keep your eyes and ears open and be aware of what is happening, then first floor living is OK. The reason for my one star rating is memory care. A part of the building is closed off for MC. It was the worst. First, do not let them talk you into sharing a room with another resident. Things got stolen, it smelled, at times the food was leftovers or peanut butter and jelly because they ran out of the main entrees in the main dining hall. The majority of med techs unqualified, and they were understaffed. Kudos to Marie, the nurse, who has knowledge and showed compassion and love. She was the best! If you care at all for your loved one do not put them here. Trust me there are other better places. The price you have to pay is not worth it.<br>Hopefully Big sky Senior living will take these comments to heart and try to improve. One wants to leave your building, knowing that our loved ones are in good hands.
Jon Dimet
Nov 2025
Big Sky on Waterford is the definition of hospitality. The care and support you are welcomed with makes you feel right at home. The impact our community has had on my life is truly remarkable. I’m blessed to be a part of this blossoming family❤️
X L
Nov 2025
The new leadership team here goes above and beyond to make sure their people are taken care of. I’m impressed by how much they care!
Shirley Bollich
Aug 2025
I recently visited Big Sky Senior Living and was so impressed! The staff were friendly and welcoming, and you could feel the genuine care they have for the residents. The community was bright, clean, and inviting, with so many activities and smiles all around. It’s clear this is a place where seniors can truly feel at home. A wonderful community that I’d gladly recommend to anyone!
Frequently Asked Questions
What types of care does Big Sky on Waterford offer?
Big Sky on Waterford offers Assisted Living, Independent Living and Memory Care.
Where is Big Sky on Waterford located?
Big Sky on Waterford is located at 3701 Elizabeth Warren Ave #4372 in Butte, Montana.
What do families say about Big Sky on Waterford?
Big Sky on Waterford draws largely positive feedback for its independent living and general assisted living services, with reviewers praising the caring staff, food, and active social calendar. However, a cluster of serious complaints specifically about the memory care unit describe understaffing, cleanliness problems, and missing belongings, suggesting inconsistent quality across different levels of care within the same building.
How can families visit Big Sky on Waterford?
Submit the Request Information form on this page to connect with Big Sky on Waterford and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Big Sky on Waterford? Claim this listing to update photos, pricing, and details. It's free.
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