McCall Maciag
Jul 2026
Jamie at the Front is wonderful!! She is always cheerful and greets you with a smile!
1 / 6Quick Facts
- Memory Care Setup
- Separate closed-off wing for memory care
- Ownership Change
- Recently changed ownership and leadership team
- Fitness Access
- On-site gym with resident exercise equipment
What Families Think
Big Sky on Waterford draws largely positive feedback for its independent living and general assisted living services, with reviewers praising the caring staff, food, and active social calendar. However, a cluster of serious complaints specifically about the memory care unit describe understaffing, cleanliness problems, and missing belongings, suggesting inconsistent quality across different levels of care within the same building.
The Good
- Warmly praised, attentive staff in most reviews
- Strong activity calendar with bingo, exercise classes, outings
- Independent living residents report high satisfaction
- Well-maintained, clean building and grounds
- On-site gym with accessible exercise equipment
- Tasty, well-regarded dining experience
The Bad
- Multiple serious reports of understaffing in memory care unit
- Several reports of cleanliness issues (odors, dirty cabinets) in memory care
- One report of missing resident belongings with no accountability
- One report of unqualified med techs and unprofessional management conduct
AI-generated from reviews and community data.
About Big Sky on Waterford
Big Sky on Waterford is a assisted living and independent living community in Butte, Montana.
Families rate Big Sky on Waterford 4.3 out of 5 based on 48 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Assisted LivingIndependent Living
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Help Me ChooseReviews
4.3overall · 48 ratings combined
4.3★ on Google (48)
Pam Upton
Jan 2026
My father lived in independent living, first floor dependent living, and memory care at Big sky. They do a good job with independent living. First floor unacceptable situations occurred. Majority of staff unqualified. Just because they are a med tech doesn’t mean they know what they are doing. If you keep your eyes and ears open and be aware of what is happening, then first floor living is OK. The reason for my one star rating is memory care. A part of the building is closed off for MC. It was the worst. First, do not let them talk you into sharing a room with another resident. Things got stolen, it smelled, at times the food was leftovers or peanut butter and jelly because they ran out of the main entrees in the main dining hall. The majority of med techs unqualified, and they were understaffed. Kudos to Marie, the nurse, who has knowledge and showed compassion and love. She was the best! If you care at all for your loved one do not put them here. Trust me there are other better places. The price you have to pay is not worth it.<br>Hopefully Big sky Senior living will take these comments to heart and try to improve. One wants to leave your building, knowing that our loved ones are in good hands.
Jon Dimet
Nov 2025
Big Sky on Waterford is the definition of hospitality. The care and support you are welcomed with makes you feel right at home. The impact our community has had on my life is truly remarkable. I’m blessed to be a part of this blossoming family❤️
X L
Nov 2025
The new leadership team here goes above and beyond to make sure their people are taken care of. I’m impressed by how much they care!
Shirley Bollich
Aug 2025
I recently visited Big Sky Senior Living and was so impressed! The staff were friendly and welcoming, and you could feel the genuine care they have for the residents. The community was bright, clean, and inviting, with so many activities and smiles all around. It’s clear this is a place where seniors can truly feel at home. A wonderful community that I’d gladly recommend to anyone!
Frequently Asked Questions
What types of care does Big Sky on Waterford offer?
Big Sky on Waterford offers Assisted Living and Independent Living.
Where is Big Sky on Waterford located?
Big Sky on Waterford is located at 3701 Elizabeth Warren Ave #4372 in Butte, Montana.
What do families say about Big Sky on Waterford?
Big Sky on Waterford draws largely positive feedback for its independent living and general assisted living services, with reviewers praising the caring staff, food, and active social calendar. However, a cluster of serious complaints specifically about the memory care unit describe understaffing, cleanliness problems, and missing belongings, suggesting inconsistent quality across different levels of care within the same building.
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