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Reviewers at Crest Nursing Home in Butte generally describe caring, attentive nurses, CNAs, and therapy staff, especially for post-surgical rehab and long-term care. However, one detailed and serious report describes neglect, understaffing, lack of pain management, and an in-facility injury during a rehab stay, which stands in sharp contrast to the otherwise positive feedback.
AI-generated from reviews and community data.
Crest Nursing Home is a senior living community in Butte, Montana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.6 out of 5 across 11 reviews.
Crest Nursing Home in Butte, Montana is a nursing home offering rehabilitation, long-term care, and skilled nursing services. The facility serves individuals recovering after hospitalization as well as those requiring long-term skilled nursing care.
The community emphasizes individualized health care delivered through a blend of compassion and family-centered approach. Staff includes skilled nursing and rehabilitation professionals who work with volunteers, family members, and friends to support residents in achieving their highest level of independence regardless of care needs.
Crest Nursing Home aims to provide the comforts of home within a health care setting. The facility is a recipient of the American Healthcare Association Bronze National Quality Award.
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Help Me Choose3.6overall · 11 ratings combined
3.6★ on Google (11)
Mike Rinaldi
Dec 2025
My brother is staying at the crest after a severe motorcycle accident leaving him missing a leg some finger tips and half of his foot along with a traumatic brain injury and a bad attitude long story short he is doing pretty good thanks to these guys they are good to him really seem to care!!
Peggy Yost
Nov 2025
I have a loved one at the Crest. The staff is very caring and kind. I feel very confident in the nurses, nursing assistants, therapists, etc.
John Wolkenhauer
May 2022
My friend was locked down here for 2 weeks of her 20 day stay allowed by insurance. No PT was done, no showers were allowed, and NO pain management was given for her injuries. Her Advil was taken away, as well as her prescription pain patches. She was not allowed visitors, or the freedom to walk around and try to regain her strength. No fresh air . This is NOT a rehab facility, this is a warehouse for the elderly. Do not send patients here for physical therapy or recovery. They are understaffed and uncaring. The call time can be hours to get a nurse to show up, and they are seldom helpful. The staff is overworked, and the doctor is borderline incompetent, only attempting to pad the insurance bill with unnecessary tests and extra procedures. ( TB shot ? ) Her 20 days of rehab and physical therapy were spent in bed, waiting for meals. She also suffered an injury while inpatient here, due to neglect from the nursing staff. The fall caused significant injury to her leg, and will require further attention, in addition to her original injury, at a competent physical therapy center. This in-house injury will double her recovery time, and no pain management was practiced for her new injury. She was forced to ask for her own Advil, one pill at a time. The response time was always significant. The Montana state board regulating medical facilities will be contacted, and a formal complaint will be filed. The insurance company will also be notified of possible medical billing fraud, so please be aware. This facility is not staffed , trained, or willing to care for patients needing physical therapy and Pain Management. Try elsewhere.
Blanche McLure
Sep 2018
I had total hip replacement and did my rehab at the Crest. The facility is I inderstand the oldest in Butte and very Retro, I like Retro. The rooms could use more color the beige is institutional and hard to stare at, just a suggestion. The staff, from Housekeeping to Social Services, are exceptional, the CNA's and Nurses are professional, friendly, and always there to help in any way they can. I give my OT and PT A+++. Big Thank You to the Crest Crew. I had options on where I would do my rehab I'm glad I chose the Crest.
Lauren Brady
Mar 2018
Extremely nice nurses and residents.
5 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have power receptacles that are properly grounded.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2026
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2026
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 5, 2026
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 5, 2026
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 9, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 9, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2024
Have correct number of accessible exits for each story.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Crest Nursing Home offers Skilled Nursing / Long Term Care.
Crest Nursing Home is located at 3131 Amherst Ave in Butte, Montana.
Reviewers at Crest Nursing Home in Butte generally describe caring, attentive nurses, CNAs, and therapy staff, especially for post-surgical rehab and long-term care. However, one detailed and serious report describes neglect, understaffing, lack of pain management, and an in-facility injury during a rehab stay, which stands in sharp contrast to the otherwise positive feedback.
Crest Nursing Home had 5 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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