1 / 5Families describe Bickford of Chesterfield as a small, close-knit assisted living community where staff and leadership are highly responsive and hands-on. Reviewers consistently praise the director's personal involvement, the nursing team's attentiveness, and the sense that residents are treated as individuals rather than numbers. Long-term residents (two to three years) and their families report consistent satisfaction with care and communication.
AI-generated from reviews and community data.
Bickford of Chesterfield is an assisted living and memory care community in Midlothian, Virginia, offering personalized support with activities of daily life including meals, grooming, and medication management. The community provides a research-backed approach for seniors with dementia designed to help them live meaningful lives.
The community emphasizes an active lifestyle through regular programming and events. Activities include entertainment such as magic shows, armchair travel adventures with crafts, games like Blow Up Golf, pom pom exercise sessions, and monthly birthday celebrations. Staff and community partners collaborate to create experiences that encourage engagement and connection among residents.
Dining is a central part of life at Bickford of Chesterfield, with meals prepared by the Breadbasket team featuring options like coconut shrimp. The community prioritizes creating special moments during mealtimes and celebrations.
The community maintains a focus on communication with families, providing monthly feedback and updates on resident wellness, physician visits, and overall wellbeing. Staff are described as attentive, interactive, and functioning as a cohesive team. The facility is designed to feel homey with a smaller resident population, creating an environment where residents are treated as individuals rather than patients.
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Help Me Choose4.5overall · 29 ratings combined
4.5★ on Google (29)
Thomas Washington
Nov 2025
Our father has been here 2-1/2 years. He is happy and we are glad he is at Bickford. Director Eileen Kwak is a wonderful example of servant leadership as she is always working, vacuuming, serving food and cleaning tables! Nursing leaders Grace and Deborah are kind and very helpful. Myra Luck is a joy to be around and always smiling. The entire staff is friendly and always willing to assist residents and family! Glad our dad is here!
Scott Wilson
May 2025
Eileen Kwak who is the director of Bickford Chesterfield.. has absolutely exceeded our expectations. My step mother had dimentia Eileen communicated often, followed up on requests and facilitated a great experience and dialogue. Her personal touch made our experience bearable. She cares and her employees love her. She is a rockstar!
Debbie Murray
Jun 2024
My aunt Margaret has been there for three years and we love it. She really enjoys the small atmosphere and the staff are very kind and engaged with the residence. I volunteer there once a week and enjoy the residence and love seeing the care provided to them. I think it is really important that the residents have activities to keep them active and using their minds as much as possible. The activity Director Sam is very kind and is trying to provide as many activities as she can. The Director Eileen has always been quick to respond when I have questions or concerns and , we especially love Grace up in the front office. I would recommend Bickford of Chesterfield any day of the week.
Kim
May 2024
My mom is a resident at Bickford and we’re very pleased with her care. Sam, the activity director, keeps the residents busy and engaged. It’s a small assisted living so everyone gets personalized attention. The director, Eileen, is very available and listens to any concerns. I would recommend Bickford for your loved one
Jenny Do
Nov 2023
This building exudes warmth and love! Beautiful community, family owned, and family oriented culture. They have a great leadership team! Meeting Grace (nurse) and Eileen (Director) was a pleasure! My #1 choice for Senior Living in Chesterfield! Also, they are all on 1 floor making it ideal place to age in place for seniors!
Bickford of Chesterfield offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Bickford of Chesterfield is located at 11200 W Huguenot Rd in Midlothian, Virginia.
Families describe Bickford of Chesterfield as a small, close-knit assisted living community where staff and leadership are highly responsive and hands-on. Reviewers consistently praise the director's personal involvement, the nursing team's attentiveness, and the sense that residents are treated as individuals rather than numbers. Long-term residents (two to three years) and their families report consistent satisfaction with care and communication.
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