Families describe Better Together Home Care Agency as a small, personal operation built around owner Brittany, who is frequently praised for stepping in herself to help with elderly and dementia care. All available reviews are five-star and emphasize a close, family-like relationship rather than a large staff or facility.
AI-generated from reviews and community data.
Better Together Home Care Agency LLC provides home health and hospice care in Charleston, West Virginia. The agency is owner-operated and offers in-home care services for elderly clients with varying care needs.
Families consistently highlight Brittany, the owner and lead caregiver, for her genuine compassion and ability to build meaningful relationships with clients. Reviewers describe her as someone who takes time to truly know each person in her care and treats them with respect and dignity. One family wrote, "she was not just his caregiver, she was family." Multiple families noted how her presence brought peace of mind and improved their loved ones' quality of life, including through serious health challenges like Parkinson's disease and dementia. Families also mention her staff shares this same commitment to treating clients with care.
Better Together Home Care Agency has a 5/5 rating across 19 Google reviews, with families expressing deep appreciation for the personalized, family-centered approach to in-home care.
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Help Me Choose5overall · 19 ratings combined
5★ on Google (19)
Deborah Pierro
Mar 2026
I have known Brittany for many years. Taking care of people is her passion in life, she has dedicated most of her life to caring for the elderly. Her and her staff at Better Together take pride in their work and truly see their clients as family. Everyone is treated with respect and dignity.
Barbie Dan
Jan 2026
Brittany is a caring and diligent caregiver. She cared for my elderly mother for the past few years. As my mother declined from Parkinson's, Brittany continued to encourage my mother and be a positive influence on her life. I cannot give her enough stars as 5 is not enough. My mothers quality of life was better because of Brittany and her help in taking care of her.
Anna Spears
Jan 2026
Brittany and her staff are great! Being a small business owner it puts a strain on us being able to care for my mother who has dementia. Brittany is just a phone call away. She has made us feel at ease when we are away that my mother will be in great hands
Bodie Jordan
Mar 2024
Brittany cared for my mom and also my father in law. I believe Brittany’s greatest attribute is her ability to relate to those under her care. She takes the time to genuinely know her clients and their needs. She’s kind and compassionate. My mom had a difficult few years and Brittany provided outstanding care and love. —— Melissa Jordan
Kelley Jordan
Mar 2024
I cannot say enough about how important Brittany was to our father’s care. Brittany is the owner of Better Together home care. She was not just his caregiver, she was family. Thanks to her and her love for him and for what she does I believe we got to have him around a little longer. If you have someone who needs in home care, she’s your girl❤️
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