Quick Facts
- Medicare quality
- 1.0 of 5 stars
- Medicare certified
- Since 2021
Home Health Compare
Better Healthcare Solutions is a home health agency serving Springfield, Massachusetts offering Home Health. Families rate it 4.1 out of 5 across 9 reviews.
About Better Healthcare Solutions
Better Healthcare Solutions is a Medicare-certified home health agency serving Springfield, MA and has been Medicare certified since 2021. Services offered in the home include skilled nursing and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Better Healthcare Solutions 1.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Better Healthcare Solutions
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4.1overall · 9 ratings combined
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Medicare Quality of Care
Better Healthcare Solutions is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Home health aide
How patients did
- Care started within 2 days of referral58%US 94%
- Patients got better at walking or moving around45%US 83%
- Patients got better at getting in and out of bed31%US 83%
- Patients got better at bathing41%US 86%
- Patients' breathing improved53%US 85%
- Patients got better at taking medications correctly46%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations47%US 61%
Service area
Better Healthcare Solutions reports serving 24 ZIP codes, including Springfield, Chicopee, Agawam, Belchertown, East Longmeadow, Feeding Hills, Holyoke, Indian Orchard, Longmeadow, Ludlow and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227749. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Better Healthcare Solutions offer?
Better Healthcare Solutions offers Home Health.
Where is Better Healthcare Solutions located?
Better Healthcare Solutions is located at 120 Maple Street, Suite 401 in Springfield, Massachusetts.
Does Medicare cover care from Better Healthcare Solutions?
Yes. Better Healthcare Solutions is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.0 out of 5 stars.
Do I need a referral to use Better Healthcare Solutions?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Better Healthcare Solutions?
Submit the Request Information form on this page to connect with Better Healthcare Solutions and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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