MyLivingChoice

Better Healthcare Solutions

120 Maple Street, Suite 401

4.1(9 ratings)· Springfield average: 4.2

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Quick Facts

Medicare quality
1.0 of 5 stars

Home Health Compare

Medicare certified
Since 2021

Better Healthcare Solutions is a home health agency serving Springfield, Massachusetts offering Home Health. Families rate it 4.1 out of 5 across 9 reviews.

About Better Healthcare Solutions

Better Healthcare Solutions is a Medicare-certified home health agency serving Springfield, MA and has been Medicare certified since 2021. Services offered in the home include skilled nursing and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Better Healthcare Solutions 1.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Better Healthcare Solutions

Home Health

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Reviews of Better Healthcare Solutions

4.1overall · 9 ratings combined

4.1★ on Google (9)

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Have you already been in touch with Better Healthcare Solutions?

By submitting, you're okay with us and Better Healthcare Solutions reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Better Healthcare Solutions is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Home health aide

How patients did

  • Care started within 2 days of referral58%US 94%
  • Patients got better at walking or moving around45%US 83%
  • Patients got better at getting in and out of bed31%US 83%
  • Patients got better at bathing41%US 86%
  • Patients' breathing improved53%US 85%
  • Patients got better at taking medications correctly46%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations47%US 61%

Service area

Better Healthcare Solutions reports serving 24 ZIP codes, including Springfield, Chicopee, Agawam, Belchertown, East Longmeadow, Feeding Hills, Holyoke, Indian Orchard, Longmeadow, Ludlow and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227749. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Better Healthcare Solutions offer?

Better Healthcare Solutions offers Home Health.

Where is Better Healthcare Solutions located?

Better Healthcare Solutions is located at 120 Maple Street, Suite 401 in Springfield, Massachusetts.

What do families say about Better Healthcare Solutions?

Better Healthcare Solutions carries a 4.1 out of 5 rating from 9 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Better Healthcare Solutions?

Yes. Better Healthcare Solutions is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.0 out of 5 stars.

Do I need a referral to use Better Healthcare Solutions?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Better Healthcare Solutions?

Submit the Request Information form on this page, or contact Better Healthcare Solutions directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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