1 / 6CMS Care Compare
Reviews of Bethesda Dilworth are sharply split: many families praise the physical/occupational therapy staff, cleanliness, and individual caregivers who go out of their way for residents, while a substantial number of others describe serious lapses in basic care—unanswered call lights, missed meals, hygiene neglect, and communication breakdowns. The pattern suggests care quality can vary significantly depending on which unit, shift, or staff members a resident encounters.
AI-generated from reviews and community data.
Bethesda Dilworth is a senior living community in St. Louis, Missouri offering Memory Care and Respite / Short-Term Care. Amenities include Outdoor Patio, Fitness Center and Gathering / Activity Spaces. Families rate it 3.3 out of 5 across 79 reviews.
For many St. Louis residents who live or work in the Kirkwood-Crestwood-Oakland-Webster Groves area and need care for a senior loved one, Bethesda Dilworth is often the skilled nursing community (commonly called “nursing home”) of choice. Residents and family members alike will vouch for the staff’s commitment to excellence in the areas of nursing care, social services, dining service and activities.
Bethesda Dilworth is the largest skilled nursing community (“nursing home”) in St. Louis. However, our residents and their families will tell you that the staff know them, and that everyone is treated as an individual, encouraged to form friendships, build self-esteem and be creative.
The campus, located on Big Bend Road in the mid-county area of St. Louis, is comprised of a variety of senior care services, including its own state-of-the-art Rehab & Therapy Center for patients who need some additional therapy between being discharged from the hospital and returning home. We also offer Respiratory Therapy services seven (7) days a week.
Also on the Bethesda Dilworth campus, you can find a community of villa homes, The Oaks at Bethesda, which is one of St. Louis’ top retirement home options, as well as Bethesda Hawthorne Place, one of the newest and most innovative assisted living communities in the area.
Bethesda Dilworth offers unique accommodations for those living with Alzheimer’s or other forms of dementia. Residents living in the dedicated Memory Care unit have supervised access to a secure outdoor garden, comfortable common areas with scenic views, and specialized activities such as audience participation musical programs to help improve their quality of life.
The Bethesda Dilworth skilled nursing community (“nursing home”) is licensed for both Medicare and Medicaid beds. Our team can work with a senior’s personal physician to facilitate medical care.
Bethesda Dilworth’s residents also have access to many of Bethesda’s senior living services, including our Care Management team, and Hospice Care. In addition, you can arrange for a Respite Care stay for your senior if it best accommodates your needs.
• 24-hour Nursing Staff
• Respiratory Therapy offered up to seven days a week
• Semi-Private and Private Rooms
• Community Courtyard with Walkways and Patios
• Living Rooms & Family Lounges
• Gift Boutique
• Beauty Salon
• Bistro: Indoor/Outdoor Dining Area
• Healthy, Well-Balanced Meals (3 per day)
• Library
• Personal Laundry Service
• Direct TV
• 34-Acre Campus
• Chapel
• Planned Activities
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Help Me Choose3.2overall · 86 ratings combined
3.3★ on Google (79) · 1.6★ on Yelp (7) · Yelp page ↗
Lillian Corliss
Jun 2026
The people here are great, the nurses are nice and they respond fast when you need them. The techs keep me laughing, I forgot how much pain I was in. I was surprised at how good the food was and how quiet and relaxing it is here.
Linda Bick
Apr 2026
Excellent experience. I have had my great grandmother, both grandmothers, my father and his wife, and my mother living there at Bethesda-Dilworth. Staff is always friendly. They live up to their mission statement. If there is a problem, they address it, and solve it in a short time. Medical staff is excellent seldom have to have external medical appointment. I suspect I will have a room there in a few more years.
stephanie haumueller
Apr 2026
Do not send anyone you care about to this facility. The staff is uncaring, lacks empathy, and is downright negligent. My mother stayed here to recover from a kidney infection. She was left in her bed for over an hour after calling for help to use the bathroom, ultimately wetting herself because no one responded. The following night, when again no one came to assist her, she attempted to get up on her own, fell, broke her hip, and cut herself badly. Her walker had been moved across the room by staff. When they finally called me, the staff remained cold and dismissive while assisting my mother. It's terrifying to think what could happen to a patient experiencing a critical event, like a heart attack, if they're left unattended in their room without assistance. The staff was always unresponsive when my mother asked for things like water which she needed for a smooth recovery from the kidney infection. Dinner was regularly served very late, 7:30-8:00 pm. Overall an awful place and it's sad to think about those being neglected there.
Dolores Trojahn
Apr 2026
This is my second stay here. I have gotten better both times I was here. I look forward to going home but if I had to go back to rehab this is where I would go. Staff are nice and helpful.
Christine Andrew
Apr 2026
They have been more than attentive & have been a great emotional support through all of this. They have a great team working on all of my health concerns to get back to my home asap.
10 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 11, 2025
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 9, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2025
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 23, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 5, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2023
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2020
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2020
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2020
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bethesda Dilworth offers Memory Care and Respite / Short-Term Care.
Bethesda Dilworth has not published its pricing. For context, communities in St. Louis that publish rates start around $8,250 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Yes. Bethesda Dilworth lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Bethesda Dilworth is located at 9645 Big Bend Blvd. in St. Louis, Missouri.
Reviews of Bethesda Dilworth are sharply split: many families praise the physical/occupational therapy staff, cleanliness, and individual caregivers who go out of their way for residents, while a substantial number of others describe serious lapses in basic care—unanswered call lights, missed meals, hygiene neglect, and communication breakdowns. The pattern suggests care quality can vary significantly depending on which unit, shift, or staff members a resident encounters.
Bethesda Dilworth had 10 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Bethesda Dilworth and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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