MyLivingChoice

Bestcare Health Services Inc

1408 8th St

3(8 ratings)· Wichita Falls average: 4.5

Bestcare Health Services Inc, photo 1

Quick Facts

Medicare quality
1.5 of 5 stars

Home Health Compare

Medicare certified
Since 2003

What Families Think

Bestcare Health Services Inc offers home health and hospice care in Wichita Falls, Texas, and holds a 3 out of 5 rating from 8 Google reviews. The only detailed review available comes from a former employee who raises serious concerns about management conduct and patient safety practices, so families should ask direct questions before enrolling a loved one.

The Good

  • Offers both home health and hospice services

The Bad

  • One report of medications given to patients without checking vitals first
  • One account describes hostile, unprofessional treatment of staff by ownership
  • One report of staff lifting patients beyond safe weight limits without support
  • Single detailed review raises staffing and care-oversight concerns

AI-generated from reviews and community data.

Bestcare Health Services Inc is a home health agency serving Wichita Falls, Texas offering Home Health. Families rate it 3.0 out of 5 across 8 reviews.

About Bestcare Health Services Inc

Bestcare Health Services Inc is a home health and hospice community in Wichita Falls, Texas.

Families rate Bestcare Health Services Inc 3 out of 5 based on 8 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Bestcare Health Services Inc

Home Health

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Reviews of Bestcare Health Services Inc

3overall · 8 ratings combined

3★ on Google (8)

janayia crawford

May 2026

via Google

Laura Kirk is the most unprofessional narcissist. She claims she’s the boss, yeah a very shitty one. Over the 1.5 yr I’ve worked for her I’ve seen her get hostile with multiple employees including me screaming, walking up on me with threatening acts chest bumping hitting me the door. Telling me I won’t find better pay or a better environment than what she is providing as me completing a Medical Assistant program. Being there as long as I was I’ve only gotten a .50 raise. She’s a habitual liar a hypocrite she treats her employees like shit. She think cause she pays $12 that can jump up in our face cuss us out and expect somebody to take that attitude for long. I got fired for finding coverage for a shift she wasn’t happy about that because I wasn’t available to trade a shift at the moment then proceeded to tell my business as to why I was going to call in telling me that my grandfather being on hospice and being told he may not survive the week told me the job is more important that my situation when her sister died and she took around a week off from work I wasn’t asking for a week I was asking for a day and my already planned off days to grieve what I had left of my grandfather. To keep it going she walking up on me as I was sitting down. I asked her to stop yelling and not to walk up on me. She proceeded to do these things. Things escalated and I went out with a bang. She is a downgrader she belittles her employees. She need people to work for as much as somebody needs a job she misleading the job description paying for assistant living but in reality we are taking care of pts that should be in the nursing home having to lift over 260lbs hurting ourselves we don’t get workers comp . She is literally holding on by a thread to keep her company a float. I’ll be the first one laughing when she completely drive this company to the ground. She gives serious meds to patients narcs blood pressure meds heart medication without vitals. As a nurse she should know how important this is as a nurse she should has drastically things can change in hospice. Very inconsiderate anyone who plans on applying and working for her don’t take or giver more than her. I’ve never called in, in the time I’ve worked there’s she was never put in the position to wondering if I was showing up or having to do my job.

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Medicare Quality of Care

Bestcare Health Services Inc is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency76%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

41 completed patient surveys, 12% response rate.

Hospital outcomes

  • Discharged to the community35%US 80%Worse than
  • Preventable hospital visits during care (lower is better)17%US 11%Same as

How patients did

  • Care started within 2 days of referral93%US 94%
  • Patients got better at walking or moving around73%US 83%
  • Patients got better at getting in and out of bed67%US 83%
  • Patients got better at bathing51%US 86%
  • Patients' breathing improved47%US 85%
  • Patients got better at taking medications correctly81%US 81%
  • Patients who had a fall with major injury (lower is better)6%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations62%US 61%

Service area

Bestcare Health Services Inc reports serving 18 ZIP codes, including Wichita Falls, Archer City, Burkburnett, Byers, Electra, Henrietta, Holliday, Iowa Park, Olney, Petrolia and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679231. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Bestcare Health Services Inc offer?

Bestcare Health Services Inc offers Home Health.

Where is Bestcare Health Services Inc located?

Bestcare Health Services Inc is located at 1408 8th St in Wichita Falls, Texas.

What do families say about Bestcare Health Services Inc?

Bestcare Health Services Inc offers home health and hospice care in Wichita Falls, Texas, and holds a 3 out of 5 rating from 8 Google reviews. The only detailed review available comes from a former employee who raises serious concerns about management conduct and patient safety practices, so families should ask direct questions before enrolling a loved one.

Does Medicare cover care from Bestcare Health Services Inc?

Yes. Bestcare Health Services Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.

Do I need a referral to use Bestcare Health Services Inc?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Bestcare Health Services Inc?

Submit the Request Information form on this page to connect with Bestcare Health Services Inc and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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