MyLivingChoice

Bentley Care Center

875 Retreat Drive

4(4 ratings)· Naples average: 4.5

Bentley Care Center, photo 11 / 3

Quick Facts

Total units
84
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
84
Contract type
Type A life-care CCRC contract structure
Campus size
156-acre campus with on-site golf course

What Families Think

Bentley Care Center is the skilled nursing component of the larger Vi at Bentley Village CCRC in Naples. Feedback is limited and mixed: one reviewer praised the staff and called it a quality care center, while another described serious concerns about equipment condition and staffing levels.

The Good

  • Staff singled out as caring despite other complaints
  • Described as a quality care center by one reviewer
  • Part of a full continuum-of-care CCRC campus
  • On-site culinary team offering varied dining options

The Bad

  • One report of rusty, outdated beds in patient rooms
  • One report of only one nurse on staff at a time
  • One reviewer described residents left unattended and distressed
  • One reviewer felt management prioritized finances over patient care

AI-generated from reviews and community data.

Bentley Care Center is a senior living community in Naples, Florida offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 4.0 out of 5 across 4 reviews.

About Bentley Care Center

Vi at Bentley Village is a continuing care retirement community (CCRC) offering assisted living and skilled nursing care in Naples, Florida. The community spans 156 acres and provides a continuum of care with an on-site care center available for residents who need it in the future.

The community features more than 30 floor plans and extensive common areas with resort-style amenities. Vi at Bentley Village emphasizes a wellness-focused approach to senior living, with attentive service staff managing everyday routines to give residents more time for activities they enjoy.

Dining is a centerpiece of life at the community, with an on-site culinary team offering everything from grab-and-go breakfast options to five-course meals. The community also maintains stylish common areas and thoughtful touches throughout the property.

Residents have access to varied lifestyle programming and opportunities to build friendships within the community. The 156-acre campus includes amenities such as a private par-3 golf course and modern recreational facilities set amid the lush landscape of Naples, Florida.

As a Type A CCRC, Vi at Bentley Village structures its continuing care contracts to provide predictable financial arrangements and future care security for residents.

Types of Care at Bentley Care Center

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Bentley Care Center

4overall · 4 ratings combined

4★ on Google (4)

Peter Corrigan

Dec 2023

via Google

Not impressed for a place that advertises state of the art care and dignity for their patients they do not provide anything close to that. The beds in the center have rust on them and look like they are straight from the 1980s. Patients roam the halls crying with no help in sight. The staff is the only good part, however management is clearly more concerned about their bottom line than the patients. Only one nurse is on staff at a time. If I would compare this to something it is the nursing home from happy Gilmore.

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Government Inspection History

3 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 21, 2024Fire Safety StandardHealth Standard15 citations
  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 2, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2025

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 2, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 2, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

Mar 2, 2023Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2023

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2023

Jul 29, 2021Fire Safety StandardHealth Standard1 citation
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bentley Care Center offer?

Bentley Care Center offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Bentley Care Center located?

Bentley Care Center is located at 875 Retreat Drive in Naples, Florida.

What do families say about Bentley Care Center?

Bentley Care Center is the skilled nursing component of the larger Vi at Bentley Village CCRC in Naples. Feedback is limited and mixed: one reviewer praised the staff and called it a quality care center, while another described serious concerns about equipment condition and staffing levels.

How did Bentley Care Center do on recent health and safety inspections?

Bentley Care Center had 3 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bentley Care Center?

Submit the Request Information form on this page to connect with Bentley Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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