Katie Notch
Sep 2025
The MN Department of Health survey reports explain a few of the problems. Please do some research before choosing a LTC or Assisted Living facility.
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Reviews of Mother of Mercy are decidedly mixed, with some residents and family members praising caring long-tenured staff and recent improvements, while others describe serious lapses including lost belongings, poor food quality, and low staff morale. The community offers a full continuum of faith-based care from independent living through skilled nursing and memory care.
AI-generated from reviews and community data.
Benedictine Living Community–Mother of Mercy is a faith-based senior living community in Albany, Minnesota, offering a full continuum of care including independent living, assisted living, skilled nursing, and memory care. Part of a Catholic nonprofit network of 30+ communities, it continues a 67-year heritage of serving seniors in the Albany-Avon area, founded by the Sisters of St. Scholastica in Duluth.
The community provides compassionate care across multiple service levels designed to support seniors as their needs change. Residents benefit from clinical expertise in managing chronic conditions, rehabilitation services for post-surgery recovery, and long-term care support in environments that promote healing and well-being. Specialized memory care is offered in a secure, home-like setting for individuals living with memory loss, while skilled nursing addresses complex medical needs and recovery.
Daily life at Benedictine Mother of Mercy emphasizes engagement and meaningful connection through activities that nourish mind, body, and spirit. Residents enjoy music and games with friends, creative outlets like crafts and baking, intergenerational connections, and local outings. Live entertainment, special events, and technology add variety to community life.
Support woven into daily routines includes daily church services, pet therapy, personal visits, and hand massages, with the team meeting residents where they are and honoring individual interests and needs. While rooted in Catholic faith and Christian values, the community serves everyone regardless of religious beliefs and is committed to treating all with dignity and compassion.
Benedictine Pondview Estates offers independent living in subsidized apartments for adults 62 and older, providing personalized support with daily activities while honoring independence and familiar routines.
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Help Me Choose3.3overall · 14 ratings combined
3.3★ on Google (14)
Katie Notch
Sep 2025
The MN Department of Health survey reports explain a few of the problems. Please do some research before choosing a LTC or Assisted Living facility.
Krys Miller
Aug 2025
Many of the staff are incredibly caring and considerate. Some even 20-30 year careers here. I have been to many nursing homes and this one tries with a lot of heart and soul.
Cathy Peterson
May 2025
My husband was at Mother of Mercy for rehab for only three weeks. During his second week, the staff lost his hearing aids ($6,000), which were to be under lock and key when he wasn't wearing them. Not one thing has been done to compensate us or to hep us replace them! I was lied to repeatedly about how there would be an investigation (by the administrator), but there never was. They also lost some of his clothing - both shirts and pants. My husband would not eat the food there either. I couldn't wait to get him out of there. Don't go there! It's pathetic.
Dianne Edgett
Apr 2024
I posted about a year ago about Mother of Mercy when there were big issues. Just as life experiences change with time, so has Mother of Mercy. Some of the issues have been resolved and some staff members have changed or moved on to other endeavors. The atmosphere has improved greatly and I’m seeing staff enjoying their work here as well as most of the residents. I’ve been here for almost three years now and it’s more comfortable here. The new head of Assisted Living is very friendly and approachable and seems very interested in our needs and opinions. I’m much happier here than before and plan to continue to stay here and enjoy the community here. There’s so much to do in activities and such. Now I would recommend checking Mother of Mercy out. The renovations are quite nice with the residents and their extended families in mind. Well done folks! 🥰
Dianne Edgett
Feb 2023
The staff is very helpful and nice to us. After a week here we did get COVID and I spent several months in the ICU in St. Cloud and they were very attentive while we are quarrentine. Now it's been over a year since we moved into Mother of Mercy Assisted Living, and our feelings about this place are very mixed. Workers at this place are at a all time low in morale, low wages, heavy work loads, big turnover in staffing. Seems that the ones we like and appreciate because they treat us kindly and do the best to help us are fired. The food is mediocre, and it's not what we ordered off the menu. We have a good cook, but there's not much he can do with pre-boxed and bulk cheapest "food" that comes in. Sometimes our meals are okay, but many times items are missing with spilled drinks (juices and milk) that saturate our napkins. Some management are nice and show the warmth that the name Mother of Mercy suggests. Others are bossy, telling us what can and cannot happen making this place feel like a prison rather than a peaceful home, which is what most of us elderly folks need. I cannot in good faith and honesty recommend this place for your loved ones unless there's absolutely no other place available. We all who live here need your prayers. And continue to pray for everyone here even when I am gone, for after writing this, my husband and I probably won't last long here. But, I pray that the management that is cold and with a hardened heart changes and becomes kinder to us and the employees or are replaced.
Benedictine Living Community Mother of Mercy offers Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Yes — Benedictine Living Community Mother of Mercy lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Benedictine Living Community Mother of Mercy is located at 230 Church Avenue, Box 676 in Albany, Minnesota.
Reviews of Mother of Mercy are decidedly mixed, with some residents and family members praising caring long-tenured staff and recent improvements, while others describe serious lapses including lost belongings, poor food quality, and low staff morale. The community offers a full continuum of faith-based care from independent living through skilled nursing and memory care.
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