Israel Lucero
Jul 2026
Great facility. Staff is friendly and the maintenance team is awesome.
1 / 7Quick Facts
- Year opened
- 1985
- Contract type
- Month-to-month contracts, no long-term lease
- Care model
- 8 levels of care without changing apartments
- Transportation
- Scheduled shuttle for medical visits and outings
What Families Think
Bear Creek is a large continuum-of-care community in Colorado Springs offering independent living, assisted living, memory care, and skilled nursing, and most reviewers describe warm, attentive staff and a strong sense of community. However, a cluster of serious complaints center on the skilled nursing/rehab side, describing missed care basics, falls, and medication issues, alongside isolated reports about billing transparency and staff conduct.
The Good
- Staff repeatedly described as warm, attentive, and caring
- Long-tenured employees, some with 15+ years there
- Memory care unit praised for patience and engagement
- Smooth, well-supported move-in coordination process
- Full continuum of care avoids relocating as needs change
- Recognized nationally for skilled nursing and assisted living quality
The Bad
- Multiple serious complaints about skilled nursing care: missed PT, medication delays, hygiene neglect
- One detailed report of an unwitnessed fall and unclear follow-up care
- One family disputed independent living contract terms and added fees
- One report of rude treatment toward a delivery worker
- One reviewer described the building exterior as run-down
AI-generated from reviews and community data.
About Bear Creek Assisted & Senior Living
Bear Creek Assisted & Senior Living is located in Colorado Springs, in the foothills of the Front Range, offering Independent Living, Assisted Living, Memory Care, and Skilled Nursing. The community is set amid scenic mountain views with nearby walking trails and easy access to local shops and restaurants.
The community offers 16 unique apartment layouts, including studios, one-bedroom, and two-bedroom options. Apartments include light housekeeping and same-day maintenance response, with the flexibility of month-to-month contracts. Bear Creek has been recognized by AHCA/NCAL, a national long-term care association, as one of only 38 communities nationwide honored for excellence in both Skilled Nursing and Assisted Living, and is noted as the only recipient of this distinction in Colorado Springs.
Dining is all-day and restaurant-style, offering chef-prepared meals without set meal times, along with monthly themed meals developed in partnership with a community-member-run Food Committee. Pricing includes unlimited dining and most other living expenses.
Bear Creek offers personalized levels of support so residents can continue living in the community as their care needs change over time. Daily life includes a full social calendar with activities such as drum classes and afternoon excursions, along with a dedicated concierge. Families can stay connected through the LifeLoop app, which provides access to the events calendar, participation records, and tagged photos, as well as optional weekly email updates.
A community shuttle provides scheduled transportation for medical visits, group outings, and shopping trips to nearby malls and restaurants, with assistance available for coordinating third-party transportation as needed. Bear Creek is owned by Stellar Senior Living, a family-owned and operated network of communities.
Types of Care
Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory Care
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.4overall · 136 ratings combined
4.5★ on Google (132) · 2.3★ on Yelp (4) · Yelp page ↗
Kimberly Smith
Jul 2026
I was there for about 2 weeks and couldn’t wait to get out of there. The therapists are exceptional. There was one nurse that was great her name is Kim, the night nurses were from an agency and really didn’t know what they were doing and the cna’s some were exceptional and others were very bad. I sat on a bedside commode for 45 minutes before I got any help which is uncalled for. They turned off my call light so I couldn’t get any help, left me laying flat and I couldn’t breath. They really need to be investigated on without notice and see who gets the help and who gets lackluster help. I will never go back or put one of my family members there. Which is sad cuz it’s a very clean place and the food was very good.<br>Thank you<br>Kimberly
noelle mason
May 2026
Edit: I love when a bot a bit replies 😂<br><br>Nothing is anyone's job. The staff seems unhappy to be working there. My father was discharged from the hospital to Bear Creek to get stronger before coming home. He got worse. No physical therapy, not a single person would help him maintain his colostomy bag, had to beg for his prescription medications, the worst food I've ever seen and he was still in the same clothes for the almost week he was there even though he had clean clothes. The place is run down and I wouldn't send someone I love here. If I had known beforehand what I know now, it wouldn't have happened to my Dad. I checked him out and he has already improved.
noelle mason
May 2026
Edit: I love when a bot a bit replies 😂 Nothing is anyone's job. The staff seems unhappy to be working there. My father was discharged from the hospital to Bear Creek to get stronger before coming home. He got worse. No physical therapy, not a single person would help him maintain his colostomy bag, had to beg for his prescription medications, the worst food I've ever seen and he was still in the same clothes for the almost week he was there even though he had clean clothes. The place is run down and I wouldn't send someone I love here. If I had known beforehand what I know now, it wouldn't have happened to my Dad. I checked him out and he has already improved.
Doc
May 2026
Father in law was a patient in the skilled nursing side. First thing I noticed was that the outside of building is dilapidated. Then you get inside to encounter a nursing staff that is incredibly rude and lazy when asked to perform there nursing duties. Don't send your loved ones here!!!
Frequently Asked Questions
What types of care does Bear Creek Assisted & Senior Living offer?
Bear Creek Assisted & Senior Living offers Assisted Living, At-Home Care, Independent Living and Memory Care.
Where is Bear Creek Assisted & Senior Living located?
Bear Creek Assisted & Senior Living is located at 1685 S 21st St in Colorado Springs, Colorado.
What do families say about Bear Creek Assisted & Senior Living?
Bear Creek is a large continuum-of-care community in Colorado Springs offering independent living, assisted living, memory care, and skilled nursing, and most reviewers describe warm, attentive staff and a strong sense of community. However, a cluster of serious complaints center on the skilled nursing/rehab side, describing missed care basics, falls, and medication issues, alongside isolated reports about billing transparency and staff conduct.
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