Israel Lucero
Jul 2026
Great facility. Staff is friendly and the maintenance team is awesome.
1 / 8Quick Facts
- Year opened
- 1985
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 45
- Inspections
- View history (31 citations)
- Contract type
- Month-to-month contracts, no long-term lease
- Care model
- 8 levels of care without changing apartments
- Transportation
- Scheduled shuttle for medical visits and outings
CMS Care Compare
What Families Think
Bear Creek is a large continuum-of-care community in Colorado Springs offering independent living, assisted living, memory care, and skilled nursing, and most reviewers describe warm, attentive staff and a strong sense of community. However, a cluster of serious complaints center on the skilled nursing/rehab side, describing missed care basics, falls, and medication issues, alongside isolated reports about billing transparency and staff conduct.
The Good
- Staff repeatedly described as warm, attentive, and caring
- Long-tenured employees, some with 15+ years there
- Memory care unit praised for patience and engagement
- Smooth, well-supported move-in coordination process
- Full continuum of care avoids relocating as needs change
- Recognized nationally for skilled nursing and assisted living quality
The Bad
- Multiple serious complaints about skilled nursing care: missed PT, medication delays, hygiene neglect
- One detailed report of an unwitnessed fall and unclear follow-up care
- One family disputed independent living contract terms and added fees
- One report of rude treatment toward a delivery worker
- One reviewer described the building exterior as run-down
AI-generated from reviews and community data.
Bear Creek Assisted & Senior Living is a senior living community in Colorado Springs, Colorado offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 4.5 out of 5 across 132 reviews.
About Bear Creek Assisted & Senior Living
Bear Creek Assisted & Senior Living is located in Colorado Springs, in the foothills of the Front Range, offering Independent Living, Assisted Living, Memory Care, and Skilled Nursing. The community is set amid scenic mountain views with nearby walking trails and easy access to local shops and restaurants.
The community offers 16 unique apartment layouts, including studios, one-bedroom, and two-bedroom options. Apartments include light housekeeping and same-day maintenance response, with the flexibility of month-to-month contracts. Bear Creek has been recognized by AHCA/NCAL, a national long-term care association, as one of only 38 communities nationwide honored for excellence in both Skilled Nursing and Assisted Living, and is noted as the only recipient of this distinction in Colorado Springs.
Dining is all-day and restaurant-style, offering chef-prepared meals without set meal times, along with monthly themed meals developed in partnership with a community-member-run Food Committee. Pricing includes unlimited dining and most other living expenses.
Bear Creek offers personalized levels of support so residents can continue living in the community as their care needs change over time. Daily life includes a full social calendar with activities such as drum classes and afternoon excursions, along with a dedicated concierge. Families can stay connected through the LifeLoop app, which provides access to the events calendar, participation records, and tagged photos, as well as optional weekly email updates.
A community shuttle provides scheduled transportation for medical visits, group outings, and shopping trips to nearby malls and restaurants, with assistance available for coordinating third-party transportation as needed. Bear Creek is owned by Stellar Senior Living, a family-owned and operated network of communities.
Types of Care at Bear Creek Assisted & Senior Living
Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Bear Creek Assisted & Senior Living
4.4overall · 136 ratings combined
4.5★ on Google (132) · 2.3★ on Yelp (4) · Yelp page ↗
Kimberly Smith
Jul 2026
I was there for about 2 weeks and couldn’t wait to get out of there. The therapists are exceptional. There was one nurse that was great her name is Kim, the night nurses were from an agency and really didn’t know what they were doing and the cna’s some were exceptional and others were very bad. I sat on a bedside commode for 45 minutes before I got any help which is uncalled for. They turned off my call light so I couldn’t get any help, left me laying flat and I couldn’t breath. They really need to be investigated on without notice and see who gets the help and who gets lackluster help. I will never go back or put one of my family members there. Which is sad cuz it’s a very clean place and the food was very good.<br>Thank you<br>Kimberly
noelle mason
May 2026
Edit: I love when a bot a bit replies 😂<br><br>Nothing is anyone's job. The staff seems unhappy to be working there. My father was discharged from the hospital to Bear Creek to get stronger before coming home. He got worse. No physical therapy, not a single person would help him maintain his colostomy bag, had to beg for his prescription medications, the worst food I've ever seen and he was still in the same clothes for the almost week he was there even though he had clean clothes. The place is run down and I wouldn't send someone I love here. If I had known beforehand what I know now, it wouldn't have happened to my Dad. I checked him out and he has already improved.
noelle mason
May 2026
Edit: I love when a bot a bit replies 😂 Nothing is anyone's job. The staff seems unhappy to be working there. My father was discharged from the hospital to Bear Creek to get stronger before coming home. He got worse. No physical therapy, not a single person would help him maintain his colostomy bag, had to beg for his prescription medications, the worst food I've ever seen and he was still in the same clothes for the almost week he was there even though he had clean clothes. The place is run down and I wouldn't send someone I love here. If I had known beforehand what I know now, it wouldn't have happened to my Dad. I checked him out and he has already improved.
Doc
May 2026
Father in law was a patient in the skilled nursing side. First thing I noticed was that the outside of building is dilapidated. Then you get inside to encounter a nursing staff that is incredibly rude and lazy when asked to perform there nursing duties. Don't send your loved ones here!!!
Government Inspection History
5 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 11, 2026Health Standard1 citation
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026
Jan 30, 2025Health Complaint2 citations
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025
May 6, 2024Fire Safety StandardHealth Standard10 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Jan 26, 2023Fire Safety StandardHealth Standard10 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Feb 21, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2023
Nov 4, 2021Fire Safety Standard8 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2021
Have properly sized and located compartments to protect residents from smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2021
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2022
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2023
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Bear Creek Assisted & Senior Living offer?
Bear Creek Assisted & Senior Living offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Where is Bear Creek Assisted & Senior Living located?
Bear Creek Assisted & Senior Living is located at 1685 S 21st St in Colorado Springs, Colorado.
What do families say about Bear Creek Assisted & Senior Living?
Bear Creek is a large continuum-of-care community in Colorado Springs offering independent living, assisted living, memory care, and skilled nursing, and most reviewers describe warm, attentive staff and a strong sense of community. However, a cluster of serious complaints center on the skilled nursing/rehab side, describing missed care basics, falls, and medication issues, alongside isolated reports about billing transparency and staff conduct.
How did Bear Creek Assisted & Senior Living do on recent health and safety inspections?
Bear Creek Assisted & Senior Living had 5 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Bear Creek Assisted & Senior Living?
Submit the Request Information form on this page to connect with Bear Creek Assisted & Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Bear Creek Assisted & Senior Living? Claim this listing to update photos, pricing, and details. It's free.
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