MyLivingChoice

BAYADA Home Health

100 North St Ste 207 2nd Floor

3.3(9 ratings)· Wilkes-Barre average: 4.1

BAYADA Home Health — photo 11 / 5

Quick Facts

What Families Think

Reviews for BAYADA Home Health in Wilkes-Barre are mixed, with some families praising the skill and dedication of individual nurses while others report frustrations with office communication and scheduling.

The Good

  • Nurses praised as highly skilled and caring
  • Strong communication and training cited by one family
  • Reliable scheduling coordination noted by a reviewer

The Bad

  • One report of a rude, evasive office staff interaction
  • One report of a patient dropped from schedule unexpectedly
  • One report of understaffing affecting service reliability

AI-generated from reviews and community data.

About BAYADA Home Health

BAYADA Home Health is a home health and hospice community in Wilkes-Barre, Pennsylvania.

Families rate BAYADA Home Health 3.3 out of 5 based on 9 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

3.3overall · 9 ratings combined

3.3★ on Google (9)

Ali

Jul 2025

via Google

I've used several agencies for my son. Hands down Bayada is the best. They provide more training and have great communication. We have several part time nurses and our scheduler Michelle is always on top of everything. We have also have some really great nurses over the years. I appreciate everyone in the office who keeps things running.

Luke Whitaker

Jul 2025

via Google

It's rocking, you won't get a better nurse than Rosemary.

Jason Ludu

Nov 2023

via Google

Horrible service. No one wants to work nor do anything right.

Kelli M Bray

Jan 2023

via Google

Lose the attitude & be honest Wendy. It is hard enough to navigate the health care needs of our elderly parents but then add an attitude to an employee makes things more difficult. My mother receives services from Bayada, and for some odd reason she was dropped from the schedule. No reason given. When I finally called Wendy gave me many reasons why my mom could have been cut from services. Instead of Wendy telling me she did not know, she had to throw out several examples. This just made me irritated. Long story short, BAYADA home health care is lacking in their customer service area. The office staff needs to be trained how to treat & speak to patients.

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Nearby Communities

Other senior living options within 25 miles of Wilkes-Barre.