Laurel Fitzhugh
May 2024
Very responsive, very professional. Explained what was going on, what they were doing. A truly rewarding experience. Trustworthy.
BAYADA Home Health
2971 Willow Creek Rd Bldg 1 Suite A4(4 ratings)· Prescott average: 4.3
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1 / 5Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1982
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
BAYADA Home Health in Prescott has very few reviews, with mixed feedback: one family found the team responsive and trustworthy, while another described serious problems with scheduling and one therapist's conduct. With only a handful of reviews, it's hard to draw firm conclusions either way.
What reviewers praise
- Responsive and professional care team
- Staff explained care plans clearly
- Described as trustworthy by one reviewer
What reviewers flag
- One report of frequently missed or late appointments
- One report of unprofessional physical therapist conduct
- Limited number of reviews to assess consistency
AI-generated from reviews and community data.
BAYADA Home Health is a home health agency serving Prescott, Arizona offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.0 out of 5 across 4 reviews.
About BAYADA Home Health
BAYADA Home Health is a Medicare-certified home health agency serving Prescott, Arizona since 1982. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a CMS quality star rating of 3.5 out of 5 stars. Reviewers offered mixed assessments of the service. Some praised the responsiveness and professionalism of the staff, noting clear communication about care plans. Others reported concerns with appointment reliability and consistency in care delivery.
Types of Care at BAYADA Home Health
Home Health
Amenities
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of BAYADA Home Health
4overall · 4 ratings combined
4★ on Google (4)
thunderstorms Fisher
Feb 2020
Don't use this company. It's organized confusion. And don't use their physical therapy guy. We've been to 8 different physical therapists and their guy was the most arrogant, lazy, overweight, overbearing, jerk. The company rarely keeps a sheduled appointment and is constantly calling late or out completely. If I could have given them a negative 10, I would have.
Medicare Quality of Care
BAYADA Home Health is a Medicare-certified home health agency (certified since 1982). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency87%US 79%
- Rated their overall care 9 or 10 out of 1092%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety85%US 82%
102 completed patient surveys, 33% response rate.
Hospital outcomes
- Discharged to the community90%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed92%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly87%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
BAYADA Home Health reports serving 11 ZIP codes, including Prescott, Prescott Valley, Chino Valley, Dewey, Humboldt, Mayer, Paulden. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037030. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does BAYADA Home Health offer?
BAYADA Home Health offers Home Health.
Where is BAYADA Home Health located?
BAYADA Home Health is located at 2971 Willow Creek Rd Bldg 1 Suite A in Prescott, Arizona.
What do families say about BAYADA Home Health?
BAYADA Home Health carries a 4.0 out of 5 rating from 4 Google reviews. BAYADA Home Health in Prescott has very few reviews, with mixed feedback: one family found the team responsive and trustworthy, while another described serious problems with scheduling and one therapist's conduct. With only a handful of reviews, it's hard to draw firm conclusions either way. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from BAYADA Home Health?
Yes. BAYADA Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use BAYADA Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit BAYADA Home Health?
Submit the Request Information form on this page, or contact BAYADA Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at BAYADA Home Health? Claim this listing to update photos, pricing, and details. It's free.
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