MyLivingChoice

BAYADA Assistive Care - State Programs

400 Crown Colony Dr Suite 301

2.2(10 ratings)· Quincy average: 4.6

BAYADA Assistive Care - State Programs — photo 11 / 5

Quick Facts

On-call support
24/7 access to on-call professional
Veteran benefits
VA benefits accepted for qualified veterans
Injury coverage
Workers' Compensation accepted for work injuries

What Families Think

Reviews for this BAYADA home care office are decidedly mixed and reflect a low overall rating. While some families praise specific caregivers and office staff for attentive, compassionate support, others report serious concerns about shortened visits, inadequate personal care, and unresponsive management.

The Good

  • Caregivers described as wonderful and attentive
  • Office staff proactively checked in during hospitalization
  • 24/7 on-call professional available for questions

The Bad

  • One report of employee not properly washing a client
  • One report of visits shortened from an hour to 10-15 minutes
  • One review called office staff "horrible"
  • Family said director did not act on a complaint

AI-generated from reviews and community data.

About BAYADA Assistive Care - State Programs

BAYADA Assistive Care - State Programs is a home care service provider in Quincy, Massachusetts, offering personal care and companionship services to help seniors and adults live safely at home. The company provides trained and compassionate caregivers who assist with daily routines such as bathing, dressing, meal preparation, and light housekeeping, along with friendly companionship to reduce isolation.

Care is personalized and monitored by a local office team and nurse manager who develops and updates care plans as needs change. Clients have 24/7 access to an on-call professional for questions or concerns. Services include nursing, therapy, personal care, and support with everyday tasks, all designed to meet individual needs and preferences.

BAYADA, operating since 1975 as a national leader in home health care, is accredited by Community Health Accreditation Partner and emphasizes a culture of collaboration among staff members to deliver compassionate, expert care. The company's mission centers on helping people live with comfort, independence, and dignity in their own homes.

Payment options include private pay, long-term care insurance, state-specific Medicaid programs for eligible low-income individuals and those with disabilities, VA benefits for qualified veterans, and Workers' Compensation for work-related injuries. The enrollment process begins with a conversation about daily support needs, living arrangements, preferences, and schedule, as well as confirmation of service area coverage.

Types of Care

Home Health and Hospice

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Reviews

2.2overall · 10 ratings combined

2.2★ on Google (10)

Jen A

Sep 2025

via Google

Amazing service so far! Natalie has been wonderful to work with. Seville from the office has also been great. She reached out several times when my father was in the hospital to check on him. What more could We ask for. We are very grateful!

Maureen Wakeling

Sep 2019

via Google

I would never recommend anyone to use Bayada. We had employees come in they would stay an hour the first few visits then come for 10-15 minutes. One employee was not washing my mother. I spoke with the Director and she did nothing. How does an employee take advantage of an elderly person.

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