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Reviews for Bay Pointe Nursing Pavilion are sharply divided, with some families praising long-tenured staff and quality rehab care, while others describe serious understaffing, cleanliness problems, and slow response times. The facility has served the Tampa Bay area for decades and focuses on post-acute rehab and long-term skilled nursing care.
AI-generated from reviews and community data.
Bay Pointe Nursing Pavilion is a senior living community in Saint Petersburg, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 116 reviews.
Bay Pointe Nursing Pavilion is a skilled nursing facility in Saint Petersburg, Florida, offering post-acute, rehabilitative, and long-term care services. The community has served Pinellas, Hillsborough, and Manatee counties for over 63 years and is located close to local hospitals.
The facility provides skilled nursing care, physical therapy, occupational therapy, and speech therapy services. Care is delivered by Registered and Licensed Practical Nurses and Certified Nursing Assistants, supported by social services, activities, nutritional services, housekeeping, and laundry services. Post-acute services help residents transitioning from hospital to home, with professionals working alongside physicians to develop discharge plans. For those requiring long-term care, the community offers general nursing and restorative services in a home-like environment.
Care plans are individualized and developed collaboratively by an interdisciplinary team working with residents, patients, families, and staff. The community emphasizes its core values of communication, compassion, dignity, empathy, integrity, pride, respect, and responsiveness in meeting residents' needs.
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Help Me Choose3.5overall · 116 ratings combined
3.5★ on Google (116)
Jennifer Gil
Jun 2026
This place is not well run, smells and is filthy. Even though the minimal staff interaction I had was positive, management really need to do something to improve the overall quality and cleanliness of the facility. My heart was saddened for my mother in-law to see her in such a place.
Cassie Lewis
May 2026
They are under new management. The direction this facility is going is up, and fast. This is a place where your family member can come and get great quality therapy and nursing care while resting your mind knowing your family member is in great hands. Communication, care and compassion.
Chris Kolonick
May 2026
Everyone wants a place for their loved ones that is not only clean and gives off that warm homelike feeling but can keep it consistent and the proof is in the pudding at Bay Pointe Nursing Pavilion. Not only will you find competency in our caring staff, some that have chosen to be here for 20, 30 and yes 40 plus years but you have found a gem hidden in Pinellas County. But don’t take just my word for it. We are a 5 star rated facility, and have been for the past few years. This comes from CMS, which governs all Skilled Nursing Facilities. Our Quality Measures, and Over all building Staff rating which includes but not limited to things such as falls, pressure ulcers, Activities of Daily living worsening or getting better and use of Psych. Medications. We offer only the best and you will not be disappointed. Please feel free to fact check this information at: Find Healthcare Providers: Compare Care Near You | Medicare and all of this information will be broken down for you. I have also attached the last 2 months of the Star rating report. Please feel free to come and take a tour. You will be glad you did.
Luis Ayala
May 2026
Death Trap . People beware this place is simply no good . Poor service. Understaffed most days and if you complain you will get retaliation back but at this point who cares . Food is simply not nutritious and disgusting. Nobody ever answers the phone and when is needed the most nobody ever shows up . Seen many people left sitting for over 8 hours on wheelchairs to the point that they have peed and poop and no comes to help . Still not sure how this place still operates it need to be shut down and I will do anything in my power to see they get reported to the proper authorities this need to stop for my friend and for all of those that don’t speak because they are afraid of retaliation against them . If you have a love one please check on them more often to see if they are getting the care they need and nutritious food so they can get better and be out of there. I have attached just a photo of the type of food they get and you tell me what is this and Where is the nutrition on that plate. Would you call dinner to that ?
Lisa Britt
Feb 2026
We are so impressed with Lisa Johnson and her warmth and professionalism she has shown us as she has helped us through healing our brother while recovering at Bay Pointe Nursing Pavilion. The entire staff, Suzanne, and all of the nursing staff have been exemplary! Thanks to all of you and to Ben Johnson for building and leading such a great team! Keep up the good work, and many thanks again! Lisa & Jim Britt
6 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 8, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 12, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bay Pointe Nursing Pavilion offers Skilled Nursing / Long Term Care.
Bay Pointe Nursing Pavilion is located at 4201 31st St S in Saint Petersburg, Florida.
Reviews for Bay Pointe Nursing Pavilion are sharply divided, with some families praising long-tenured staff and quality rehab care, while others describe serious understaffing, cleanliness problems, and slow response times. The facility has served the Tampa Bay area for decades and focuses on post-acute rehab and long-term skilled nursing care.
Bay Pointe Nursing Pavilion had 6 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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