D E
Jun 2026
Very responsive staff. They treat you like family! Communication is great and all team members go above and beyond for their patients and their families.
1 / 3Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1984
- Care team composition
- Includes physician, nurse, chaplain, social worker
- Inpatient hospice option
- Access to Baptist Reynolds Hospice House
- Equipment coordination
- Coordinates DME vendor for hospital beds and supplies
Home Health Compare
What Families Think
Reviewers describe Baptist Trinity's hospice team as deeply compassionate, often praising the coordinated, multidisciplinary support provided to patients and their families during end-of-life care. However, at least one review points to serious scheduling problems and poor office communication with home health visits, suggesting inconsistency in service delivery outside of hospice care.
The Good
- Compassionate, dignified hospice care
- Coordinated multidisciplinary care team
- Staff treats families with warmth and respect
- Strong communication from hospice team
- Supports patients in familiar home settings
The Bad
- One report of missed or sporadic home health visits
- One report of unprofessional, unresponsive office communication
AI-generated from reviews and community data.
Baptist Trinity Home Care is a senior living community in Cordova, Tennessee offering Independent Living. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.3 out of 5 across 39 reviews.
About Baptist Trinity Home Care
Baptist Trinity Home Care in Cordova, Tennessee offers independent living, home health, and hospice services. The organization provides coordinated care through multidisciplinary teams that include physicians, nurses, clinical aides, chaplains, and social workers, often enabling patients to receive end-of-life care in familiar settings rather than institutional facilities.
Family experiences with the service vary notably. Several families praised the compassionate, knowledgeable staff and described feeling supported through difficult transitions. One family wrote that the organization took them "through every step of the process with such patience and compassion." Others highlighted responsive communication and staff who "treat you like family." However, one family reported significant inconsistency in care delivery, scheduled nursing, physical therapy, and occupational therapy visits were described as sporadic and sometimes absent, extending a planned four-week course to eight weeks, with office communication perceived as unreliable.
Baptist Trinity Home Care holds a 3.3 out of 5 Google rating based on 39 reviews. The range in experiences suggests outcomes may depend substantially on individual circumstances or specific service lines, with hospice care receiving particularly strong feedback while home health coordination drew concern in at least one case.
Types of Care at Baptist Trinity Home Care
Home HealthIndependent Living
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
Activities
- Religious Services
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Help Me ChooseReviews of Baptist Trinity Home Care
3.3overall · 39 ratings combined
3.3★ on Google (39)
Ken Beasley
Oct 2025
They are superb and truly do the Lord’s work by caring for both the patient and their family! Rather than transfer to a nursing home and leave a familiar environment, Baptist Hospice took care of my mother at her assisted living facility. Their multidisciplinary team approach was extremely well coordinated and included a physician, nurse case manager, clinical nursing aides, chaplain, and social worker. They also coordinated with a DME vendor for such things as a hospital bed and specialty supplies. Although everyone was truly superb, we will forever be indebted to Becky, our nurse case manager.
Lindsay Bennett
Aug 2025
My mother in law was on service with Baptist Hospice and was transferred to the Baptist Reynolds Hospice House where she lived out her final few days. The care and compassion she received was second to none. Not only the care and compassion she received, but the entire family. We all felt so loved and supported before, during, and after. I would recommend their services to ANYONE!
Courtney Haske
Jul 2025
In such a difficult time for our family Baptist hospice took us through every step of the process with such patience and compassion. There amazing staff was so knowledgeable attentive and compassionate to our loved one. My family can rest easy knowing she passed as comfortably as possible with the caring hands of Baptist. There are not enough words to express my gratitude towards the staff and caregivers of this company for treating us all with dignity and respect in this.
Kay Rob
Apr 2025
This place is so unorganized and unprofessional. My lady was supposed to get a visit from a nurse, pt and ot for 4 weeks. They were sporadic at best nonexistent at worse. They never kept her on any kind of schedule. Some weeks nobody showed up at. This, in turn, made the total time over 8 weeks to complete. Speaking to the office just resulted in lies I do have to give them credit for their therapists and nurses. Everyone we had contact with was wonderful. There was not a bad word I could say about any of them. However, I do not recommend this business.
Medicare Quality of Care
Baptist Trinity Home Care is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety84%US 82%
472 completed patient surveys, 23% response rate.
Hospital outcomes
- Discharged to the community82%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral95%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing90%US 86%
- Patients' breathing improved89%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations71%US 61%
Service area
Baptist Trinity Home Care reports serving 46 ZIP codes, including Memphis, Cordova, Germantown, Arlington, Atoka, Brighton, Burlison, Collierville, Covington, Drummonds and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 447407. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Baptist Trinity Home Care offer?
Baptist Trinity Home Care offers Home Health and Independent Living.
Where is Baptist Trinity Home Care located?
Baptist Trinity Home Care is located at 8000 Centerview Pkwy Ste 403 in Cordova, Tennessee.
What do families say about Baptist Trinity Home Care?
Reviewers describe Baptist Trinity's hospice team as deeply compassionate, often praising the coordinated, multidisciplinary support provided to patients and their families during end-of-life care. However, at least one review points to serious scheduling problems and poor office communication with home health visits, suggesting inconsistency in service delivery outside of hospice care.
Does Medicare cover care from Baptist Trinity Home Care?
Yes. Baptist Trinity Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Baptist Trinity Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Baptist Trinity Home Care?
Submit the Request Information form on this page to connect with Baptist Trinity Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Baptist Trinity Home Care? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Cordova bring help to the house: daily living, companionship, and respite for family caregivers.
