2(4 ratings)· San Angelo average: 4.3
Part of Avir Health Group · 141 communities · 4.1★ average
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CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Avir at San Angelo are sharply divided: one family describes a warm, clean, engaged environment, while three others describe serious neglect, including unresolved maintenance issues, hygiene lapses, and unaccountable staff. The low overall rating and repeated complaints about basic care suggest families should verify current conditions closely before choosing this facility.
AI-generated from reviews and community data.
Avir at San Angelo is a senior living community in San Angelo, Texas offering Skilled Nursing / Long Term Care and Respite / Short-Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 2.0 out of 5 across 4 reviews.
AVIR at San Angelo is a skilled nursing facility in San Angelo, Texas, offering short-term rehabilitation, long-term nursing care, hospice, palliative care, and respite care services. Located at 5455 Knickerbocker Road, the community operates under the medical direction of Dr. Peter Chang, MD, and provides 24/7 nursing support with in-house physical, occupational, and speech therapy.
The facility delivers customized rehabilitation services designed to help residents regain strength and mobility following surgery, illness, or injury, with the goal of returning home. For those requiring ongoing support, the community offers long-term nursing care in a safety-focused environment that prioritizes dignity and comfort. Palliative and hospice services honor emotional needs, family support, and pain management during serious illness, while respite care provides temporary relief and clinical oversight for family caregivers.
Amenities at the community include a salon, therapy gym, and recreation room. Residents participate in regular live performances, festive events, and faith-based gatherings that foster a sense of community and celebrate joy and creativity. Pet therapy visits are offered as part of emotional wellness and social connection programs, and the facility hosts seasonal celebrations throughout the year.
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Help Me Choose2overall · 4 ratings combined
2★ on Google (4)
Sarah Denson
Feb 2026
From the moment you walk in, you’re greeted by a warm and caring team. The residents are actively involved in daily activities and truly seem happy and engaged. The building is spotless and doesn’t have that typical ‘nursing home’ feel — it feels inviting, comfortable, and full of life!
Olivia Estrada
Jan 2026
My sister was left dirty for 4 days .since I made a complaint just been having problems since then any good nursing homes else where need good recommendations please
Metchie
Dec 2025
Didn’t believe what people said about this place but it is true do not bring anybody here. My dad’s toilet had been clogged for 2 weeks and someone had to come do it themselves (not maintenance) what did they expect him to use his neighbors toilet? After I complained about this other workers came up to me and told me that it’s always like this and that I should move him to a better facility how ridiculous!!! Apparently the maintenance director is NEVER THERE AND IS ALWAYS CLOCKED IN BUT SOMEHOW CANT FIX ANYTHING the floors are DISGUSTING room floors are super sticky and I’ve heard other rooms that have multiple problems that haven’t been fixed in months! This place needs to be shutdown.
Jose Robles
Oct 2025
Horrible horrible company I WOULD NOT RECOMMEND THIS PLACE TO ANYONE they do not care for your loved ones the CNA’s do not do their jobs night shift is always sleeping in the front lobby or break room with MULTIPLE CALL LIGHTS ON they neglect residents they have sheets that don’t even fit the bed I cannot make it up housekeeping pick and choose what rooms to clean don’t even clean some rooms for days!!! Floors are HORRIBLE clothes are always going missing and nothing but drama there the fact that I can hear nothing but workers 💩talking about each other is unprofessional! Do not believe these people they will never get better they do not hold their cnas accountable about anything they do wrong IF YOU LOVE YOUR FAMILY YOU WILL NOT SEND THEM THERE!! If I have to I will include ALL PHOTOS
11 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity H of L: actual harm, patternCorrected Mar 7, 2025
Assist a resident in gaining access to vision and hearing services.
Severity H of L: actual harm, patternCorrected Mar 7, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2024
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 23, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024
Observe each nurse aide's job performance and give regular training.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 23, 2023
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 23, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 23, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2023
Ensure that residents are free from significant medication errors.
Severity H of L: actual harm, patternFound during a complaint inspectionCorrected Aug 14, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 12, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 30, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 30, 2023
Respond appropriately to all alleged violations.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 30, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avir at San Angelo offers Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Yes. Avir at San Angelo lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Avir at San Angelo is located at 5455 Knickerbocker Rd in San Angelo, Texas.
Reviews of Avir at San Angelo are sharply divided: one family describes a warm, clean, engaged environment, while three others describe serious neglect, including unresolved maintenance issues, hygiene lapses, and unaccountable staff. The low overall rating and repeated complaints about basic care suggest families should verify current conditions closely before choosing this facility.
Avir at San Angelo had 11 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Avir at San Angelo directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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