Avir at New Braunfels

Richard Ussery

May 2026

via Google ↗

I am not very happy My mother has been there 2 days and I’m already having serious issues I’m going to try and see if they can correct the problem on Monday if not I’m going to the news and the Governor and exploit the madness But for now I will give them the benefit of the doubt

Jeremy Smith

Mar 2026

via Google ↗

Staffing issues causing distress to the residents. Kitchen staff having difficulty following ticket orders. Activities cordinator has Activities on weekends which never happens and lots of favoritism. If avir really cares why haven't any actions taken? Rude CNAs and some doesn't even care for the residents and a lot of retaliation been happening. Home of hope logo should be Home of Despair.

Laurie Ruiz

Dec 2025

via Google ↗

This place is disgusting the people at the front desk were rude they didn’t have a pen at the check in desk when asked if anyone had a pen they were too busy on their phone watching videos the rooms that the residents are in are filthy urine on the floor diapers left on table in the room the attendant in the lock down unit was man handled by one of residents horrible place do not leave your loved one here

Kristy S

Oct 2025

via Google ↗

Such a traumatic transition for my mother with dementia was eased and made me wish I had not waited so long. The team here, especially Autumn eased so much burden and provided much needed emotional and practical support that it far exceeded my expectations. My mother is adjusting well, and her quality of life is vastly improved. I never knew a nursing care facility could be like this, highly praise and recommend this facility!

CHRISTIAN MUNOZ

Oct 2025

via Google ↗

The care team at Avir New Braunfels is truly one of the best in New Braunfels. As a Physician group Director, I can truly say that they are dedicated, compassionate, and attentive to every patient's needs. I highly recommend this place to anyone seeking care for their loved ones, specially now that its under new ownership. Autumn in Admissions, Lane, Admin and Bruni the DON are amazing and incredibly professional. Thank you, AVIR in New Braunfels, for providing such a wonderful environment and support for our patients. Our post-acute care team appreciates everything you do.