Vicki Hart (Tori)
Jun 2026
Consistently inconsistent! While there are some super star employees such as Teresa, Derek, Don, Renae, Lou, Daisy, CeeCee and all the physical therapists, there are employees who spend their time on their phone, are sarcastic and rough with some of the residents, and who argue with other employees in front of the residents. There are roaches; ridiculous rules for adults, and poor nutritional meal planning. The weekend employee schedule is sparse and they are actually serving leftovers twice today. One of the employees ordered me to stop assisting my roommate and then told her that she would be punished if she didn’t do what she was told. Medications are not dispensed correctly unless the resident keeps track of prescriptions and dosages and insists they follow orders. Showers, clean sheets, trash removal, and supplies are inconsistently provided. The level of resident care is below average despite the strong performance of the super stars. The entire staff needs to be retrained in terms of their roles and responsibilities and they need to be reminded. they chose to work in health care to HELP people.






