2.4(103 ratings)· Melbourne average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Avante at Melbourne are sharply mixed, with a 2.4 out of 5 rating from 103 Google reviews. Several families praise specific admissions staff for compassion and helpfulness, while multiple other reviewers describe serious neglect, unsafe conditions, and poor care outcomes for residents.
AI-generated from reviews and community data.
Avante at Melbourne is a senior living community in Melbourne, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 2.4 out of 5 across 103 reviews.
Avante at Melbourne is a skilled nursing and long-term care community licensed for up to 110 residents. All beds are certified for Medicare and Medicaid. The facility offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, wheelchair accessibility, medication management, housekeeping, dietary accommodations, and restaurant-style dining.
Reviews of the facility are mixed. Some reviewers report serious concerns about care quality, including weight loss, pressure wounds, delayed assistance, and staff appearing inattentive. Other reviewers describe positive interactions with certain staff members and note that the facility accepts many insurance plans and offers a range of nursing services. One reviewer wrote that changes are "actively being worked on rather than ignored." The community has a 2 out of 5 star CMS rating.
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Help Me Choose2.4overall · 103 ratings combined
2.4★ on Google (103)
Calli Phillips
May 2026
Spoke to Brandee about my family member potentially staying there. I was suprised about how much they can do nursing wise and how many insurances they take. Unfortunately we picked a facility a little closer to home but just wanted to give her a shout out.
Sara jobe
May 2026
Brandee’s compassion and knowledge for her job has been a wonderful experience. Her cheerful demeanor and enthusiasm brings much needed comfort during stressful times when trying to take care of a family member.
Safaa Elamin
Feb 2026
WARNING – Unsafe Care & Negligence We had an extremely unsafe experience at Avante Rehab Center in Melbourne, FL. My elderly mother was left alone after being taken to the bathroom, even though she was in pain and unsteady. Another patient waited over 40 minutes for help and was eventually dropped by staff while trying to assist her. Staff were rude, dismissive, and did not explain what happened—even after paramedics were called. When we asked for discharge, the facility initially delayed it until we involved legal representation. I cannot recommend this facility due to negligence and poor care.
Brandon Rodriguez
Jan 2026
This place is absolutely atrocious! Unless you want your family member to deteriorate do not use this place. My grandfather was at Avante 9 months. He lost over 50 pounds, has the most horrible bed sores that are severely infected. He also had pneumonia that sent him to the ER! The staff has been found sleeping, the food is cold and nauseating . He didn’t receive anywhere near the nutrition he needed. It’s so incredibly disgusting the way my grandfather was mistreated and the abuse and neglect he has endured. After one day in the hospital he was doing better. We switched him to a new facility and he is recovering well from the experience of Avante. I’m thankful he is still alive.
Arleen McDonald
Dec 2025
Our experience with this nursing home has been a mix, but overall we do see genuine effort being made to improve. Like many facilities, there are areas where improvement is still needed, and those things are noticeable. That said, it’s also clear that changes are actively being worked on rather than ignored. One bright spot has been Kayla in admissions. She has been incredibly helpful, responsive, and compassionate throughout the process. She took the time to explain everything, answered our questions honestly, and made a very overwhelming situation feel much more manageable. Her kindness and professionalism truly made a difference for our family. While there is room to grow, we appreciate the transparency, the ongoing improvements, and the staff members like Kayla who clearly care about residents and their families.
8 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2025
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 10, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 10, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 13, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 31, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 16, 2023
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 16, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 16, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Honor each resident's preferences, choices, values and beliefs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avante at Melbourne offers Skilled Nursing / Long Term Care.
Avante at Melbourne is located at 1420 South Oak Street in Melbourne, Florida.
Avante at Melbourne carries a 2.4 out of 5 rating from 103 Google reviews. Several families praise specific admissions staff for compassion and helpfulness, while multiple other reviewers describe serious neglect, unsafe conditions, and poor care outcomes for residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Avante at Melbourne had 8 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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