Avalon Memory Care

Marla

May 2026

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Deserves a ZERO rating. DON'T PUT YOUR LOVED ONE IN THIS PLACE. For10 days he was sedated, kept in in the common area recliner 23 hours a day, yet we paid for a single room. Staff do not speak English. You call the PA to address an issue you witnessed and YOU become a problem and they refuse to talk to you. Kristi will sweet talk you to get you in, tell you to call anytime, the 100% ghost you. And as for the headquarters in Dallas, good luck getting the owners to return ANY calls. Ps. They wheeled a little lady who was hunched over to the table for lunch. She stayed hunched over, not able to feed herself, left her there for about 45 minutes staring at her food, then wheeled her back in front of the TV. The Staff never attempted to assist her with feeding. We couldn't get dad out of there quick enough. Then, they wanted to charge us $7700 for 10 days stay. Pss. Knowing he was a fall risk after giving him sedated medications, left him unsupervised, and with out his walker alone in his room and I had to watch on the camera him fall backwards and hit the air-conditioning unit on the wall. Then had to call Jorge to tell him my dad just fell. Most nights a random lady would walk in dads room, lay in his bed for hours...then id see the non English speaking male staff come in making a prayer sign with his hands, like thank God he found her. Place needs to be investigated and shut down. Its so sad how horrible Healthcare/memory care, especially for our elderly, has gone to crap.

Andrea Kasparian

Nov 2025

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I really cannot thank the team at Avalon Memory Care enough. Everyone from their incredibly kind nurse helping us with placement to the director of the facility, Ms. Athena, and her team at the Boat Club Rd location. I'm in my early 30s, and did not think I would need help with my mom so early in my life. It was the hardest decision I've ever made, but when it got out of control at home, I feared I couldn't keep my job to support us and keep my mom safe with the type of care she needed. It's always been just me and her versus the world, but when I finally sought help they caught us and have kept my mom safe in some of her most challenging moments. It's just something I was not capable of doing myself. They walked me through the hardest parts of the process, and took the time to sit down and talk me through some of her challenges and coming up with plans to address them. Dementia is so difficult, and they know that, so I appreciate even the moments when they offered me comfort and reassurances - those are parts of the job they don't have to do, but they clearly care about everyone involved in that process. If anyone reading this is hesitant about whether or not it's the right time to seek help for a loved one, just know they're safe here. And you will grieve their absence at home, but know they're going to be somewhere more equipped to handle the needs of someone with those cognitive struggles. It's better for both of you in the long-term. They're doing incredibly hard work there, work a lot of people could not do. I hope everyone visiting the facility or communicating with memory care staff remembers that, and they show the team the same kindness and compassion they show residents. I've never encountered someone at the facility too busy to help me or talk to me, even though I'm sure they've always got an incredibly long to-do list. It's hard work, and I appreciate y'all so much.

Len Bruening

Sep 2025

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I want to thank the Avalon staff for helping me with the care of my husband. I tried to do it by myself, but could not do it as it became a 24 hour job. Avalon was a blessing to us, the staff was always gracious and helpful. They took care of him, showered him, gave him haircuts, and helped to feed him when he couldn't. I went everyday to see him and Athena and her staff listened to any concerns we had regarding his decline and provided updates. He was well taken care of and I appreciated all their work during his stay there.

W Bills

Nov 2024

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My late husband received such excellent care at Avalon Memory Care on Boat Club Road in Fort Worth. Every worker was so kind and patient with him and cared for him just as I would have. In conjunction with AllStar Hospice, they did a wonderful job of managing medications to get just the right combination for him. The food was excellent and they played fun music during meals. They also have people come in each week to sing and play music which the residents love. They respond positively to music. I can highly recommend Avalon Memory Care.

Madaline Williams

Oct 2024

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Avalon was an attractive facility, always very clean, staff was very friendly and always offering to help. What concerned me is at night and some weekends, there were only male staff present (usually 2 or 3), and every time only one of them spoke English - and not very much, as he admitted to me himself. I also have no idea what level of healthcare training any of them had; if any. What if there is a medical emergency, how can they communicate? That is why as soon as I was able I began spending nights there with my mom.