Tilisa Assumani
Oct 2025
I don’t recommend
Austen Dooley Co
312 SW Market St2.9(20 ratings)· Lee's Summit average: 4.2
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Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Austen Dooley Co are overwhelmingly negative, with families and former staff describing understaffing, inconsistent management, and unprofessional interactions with residents. The community holds a 2.9 out of 5 rating from 20 Google reviews, and no reviewer offered clear praise for the care or environment.
What reviewers flag
- Multiple reports of high staff turnover and inadequate training
- One report of residents left unsupervised during medical tasks like tube feeding
- One report of rude, unprofessional staff behavior toward a resident
- Overall low Google rating from multiple reviewers
AI-generated from reviews and community data.
Austen Dooley Co is a senior living community in Lee's Summit, Missouri offering Assisted Living. Families rate it 2.9 out of 5 across 20 reviews.
About Austen Dooley Co
Austen Dooley Co is an assisted living community in Lee's Summit, Missouri.
Reviewers raised concerns across several areas. Multiple reviewers reported staffing challenges, including high turnover, inadequate training, and being left alone to administer medications and tube feedings without supervision. Communication and management practices also drew criticism, with reviewers describing managers as disorganized and noting that company priorities seemed misaligned with resident care and employee wellbeing.
Types of Care at Austen Dooley Co
Assisted Living
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Help Me ChooseReviews of Austen Dooley Co
2.9overall · 20 ratings combined
2.9★ on Google (20)
Honesty Talks
Mar 2025
Based on what I’m hearing ,Just here for the reviews 👀👀
Terry Rehms
Jul 2024
The managers didn’t know what they were doing. There was a high turnover. There was not adequate training. You were left alone with clients to do med and tube feedings without any supervision, always shortstaffed. seem to care more about your tattoos being covered up than the care and well-being of the clients and the employees
Scott Filla
Oct 2020
Don’t bring your kids there if you love them. This place is awful.
Ashley Hamilton
Jan 2018
I was at a dealership today getting my car repaired, and there was one of your workers here with a resident of your company. She is a younger black woman an she had a middle aged white man with her. She was very rude to him along with the company staff. She snatched the residents jacket from him after she told him to put it on and had an attitude with him. I'm sorry but someone who acts like that should NOT be working with special needs residents of your facility. VERY UNPROFESSIONAL.
Frequently Asked Questions
What types of care does Austen Dooley Co offer?
Austen Dooley Co offers Assisted Living.
Where is Austen Dooley Co located?
Austen Dooley Co is located at 312 SW Market St in Lee's Summit, Missouri.
What do families say about Austen Dooley Co?
Austen Dooley Co carries a 2.9 out of 5 rating from 20 Google reviews. Reviews of Austen Dooley Co are overwhelmingly negative, with families and former staff describing understaffing, inconsistent management, and unprofessional interactions with residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Austen Dooley Co?
Submit the Request Information form on this page, or contact Austen Dooley Co directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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