MyLivingChoice

Arrowhead Healthcare Center

4343 N Sierra Way

2.9(13 ratings)· San Bernardino average: 4.1

Arrowhead Healthcare Center, photo 11 / 6

Quick Facts

Total units
58
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
58

What Families Think

There isn't enough detailed review content available to describe specific family experiences at Arrowhead Healthcare Center. The community holds a 2.9 out of 5 rating from 13 Google reviews, suggesting a mixed reputation, but no written feedback was provided to explain why.

The Bad

  • Google rating of 2.9 out of 5 suggests mixed family experiences
  • No detailed reviews are available to verify care quality

AI-generated from reviews and community data.

Arrowhead Healthcare Center is a senior living community in San Bernardino, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.9 out of 5 across 13 reviews.

About Arrowhead Healthcare Center

Arrowhead Healthcare Center, LLC is a skilled nursing / long term care community in San Bernardino, California. The community is licensed for up to 58 residents.

Families rate Arrowhead Healthcare Center, LLC 2.9 out of 5 based on 13 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Arrowhead Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Arrowhead Healthcare Center

2.9overall · 13 ratings combined

2.9★ on Google (13)

Gabrielle Lawrence

Feb 2026

via Google

The staff is kind and communicative. They do their best to accommodate residents and family.

Linda Parker

Nov 2023

via Google

The staff are overly nice, in all they do. They go out of their way at times to make sure your comfortable. Sometimes food.portions are small. But ask for a sandwich, it's very clean .

Gloria Davis

Sep 2023

via Google

It's just really old. No modern conveniences. But the staff seem really nice and it's clean.

Laura Flores

Nov 2022

via Google

The nurse of the name thabatha it was nasty person i could left to take care my family member all the nurse like lazy and no happy workers

dub u 2

May 2021

via Google

I say its one of the best for the price and well run Attentive great staff.Lots of parking.Excellent food and transparency.I put a family member there and they exceeded my expectations.👍Arrowhead Homes

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Government Inspection History

4 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 9, 2026Fire Safety StandardHealth Standard11 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2026

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2026

Apr 10, 2025Health Complaint1 citation
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 8, 2025

Dec 19, 2024Fire Safety StandardHealth Standard18 citations
  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2025

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 18, 2025

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity B of L: potential for minimal harm, patternCorrected Jan 18, 2025

Oct 18, 2023Fire Safety StandardHealth Standard10 citations
  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 27, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Nov 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arrowhead Healthcare Center offer?

Arrowhead Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Arrowhead Healthcare Center located?

Arrowhead Healthcare Center is located at 4343 N Sierra Way in San Bernardino, California.

What do families say about Arrowhead Healthcare Center?

There isn't enough detailed review content available to describe specific family experiences at Arrowhead Healthcare Center. The community holds a 2.9 out of 5 rating from 13 Google reviews, suggesting a mixed reputation, but no written feedback was provided to explain why.

How did Arrowhead Healthcare Center do on recent health and safety inspections?

Arrowhead Healthcare Center had 4 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arrowhead Healthcare Center?

Submit the Request Information form on this page to connect with Arrowhead Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Arrowhead Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

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