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Armenian Nursing & Rehabilitation Center

431 Pond Street

3.3(26 ratings)· Boston average: 3.9

Armenian Nursing & Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
83
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
83
Room setup
Shared rooms, two residents per room
Facility size
Small facility with personal, close-knit feel

What Families Think

Reviews of Armenian Nursing & Rehabilitation Center are mixed, with families praising the compassionate, personalized care from nursing and rehab staff, especially for shorter rehab stays, while others report serious concerns about staffing turnover, room crowding, and how the facility handled COVID-19 outbreaks. The facility is described as small and intimate, which some see as an advantage for staff knowing residents by name, but others see as a drawback for infection control and space.

The Good

  • Staff described as kind, attentive, and compassionate
  • Physical therapy team praised by rehab patients
  • Small facility where staff know every resident
  • Admissions director described as helpful and knowledgeable
  • Clean, well-kept grounds and facility

The Bad

  • One report of high nursing staff turnover for years
  • One serious complaint about COVID-19 crisis management
  • Rooms are small and shared by two residents
  • One report of unhelpful aide and cold food
  • One report of rude, distracted nursing assistants

AI-generated from reviews and community data.

About Armenian Nursing & Rehabilitation Center

Armenian Nursing & Rehabilitation Center is a skilled nursing / long term care community in Boston, Massachusetts. The community is licensed for up to 83 residents.

Families rate Armenian Nursing & Rehabilitation Center 3.3 out of 5 based on 26 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 26 ratings combined

3.3★ on Google (26)

Nadia Zabarskaya

Apr 2026

via Google

Our dad stayed here for six months, and we are very thankful for the care he received. The staff were attentive, kind, and truly caring. Despite a language barrier, they went above and beyond to make sure he was comfortable and well cared for. Our family really appreciates the compassion and support they showed throughout his stay.

MAICO JACINTO

Oct 2025

via Google

My father was at the rehab center for a few hours thanks God because the food was horrible pizza was cold, my father needed to use the toilet and coming out from a surgery and suffering with parkinson needed help and the PCA was not helpful at all. My mom had to help my dad to come out of bed.

Samantha Schreiber

Jul 2025

via Google

I recently spent 3 weeks at the Armenian Center after a serious fall. I was more than pleased with the care I received. The administrative staff, the nurses and the physical therapists were all kind, respectful and greatly encouraging. I will miss many of their smiling faces and their thoughtful words. The facility is in a peaceful and attractive neighborhood. The grounds are well kept and the facility is extremely clean and fresh. I highly recommend this facility as a great place to rest and heal.

Mike

Jan 2023

via Google

In September 2022, my family experienced an extremely sad and difficult decision to admit my 97 year old grandmother into a nursing facility due to challenges involving her dementia and a recent fall. The admissions director, Stephanie, was extremely helpful and knowledgeable and truly put our minds at ease. Armenian Nursing and Rehabilitation is a smaller facility and all staff members regardless of their specific roles are outstandingly pleasant and empathetic. What I enjoy most about Armenian is that every staff member knows each resident and actually cares about the patients they serve. I visit several times per week and I am continuously impressed by the employees, the cleanliness of the facility, the food options, the overwhelming feeling that my grandmother is well-known and that she is receiving the care that she needs. This facility does not look at patients as a number but rather a human being. My family and I appreciate every team member at Armenian Nursing and Rehabilitation more than anyone knows!

Charles S.

Sep 2020

via Google

This is a terrible facility. Their poor management of the Covid crisis resulted in many, many unnecessary deaths, including my Dad's. *Every time I called to ask about his condition, I talked with a different nurse. Many of these nurses were per diem and didn't know the residents. They were unclear as what his course of treatment would be. * Nursing staff turnover at this home has been a major problem for several years. * Residents waited far too long for a Covid test. The facility had the swabs and refused to have the nurses take the samples. If they had done this many deaths could have been avoided. * This facility is far too small to avoid transmission of anything contagious. The room are super small with two residents in a room. * During activities the residents are crammed together with literally no space between them. *Tray tables and activities materials are not routinely cleaned. *The nursing assistants are often very rude to the residents and family members. They are often on their cell phones or talking among themselves rather than to the residents. If you care about your family member choose another place.

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Frequently Asked Questions

What types of care does Armenian Nursing & Rehabilitation Center offer?

Armenian Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Armenian Nursing & Rehabilitation Center located?

Armenian Nursing & Rehabilitation Center is located at 431 Pond Street in Boston, Massachusetts.

What do families say about Armenian Nursing & Rehabilitation Center?

Reviews of Armenian Nursing & Rehabilitation Center are mixed, with families praising the compassionate, personalized care from nursing and rehab staff, especially for shorter rehab stays, while others report serious concerns about staffing turnover, room crowding, and how the facility handled COVID-19 outbreaks. The facility is described as small and intimate, which some see as an advantage for staff knowing residents by name, but others see as a drawback for infection control and space.

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