1 / 5CMS Care Compare
Reviews of Armenian Nursing & Rehabilitation Center are mixed, with families praising the compassionate, personalized care from nursing and rehab staff, especially for shorter rehab stays, while others report serious concerns about staffing turnover, room crowding, and how the facility handled COVID-19 outbreaks. The facility is described as small and intimate, which some see as an advantage for staff knowing residents by name, but others see as a drawback for infection control and space.
AI-generated from reviews and community data.
Armenian Nursing & Rehabilitation Center is a senior living community in Boston, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 26 reviews.
Armenian Nursing & Rehabilitation Center is a 83-bed skilled nursing and long-term care facility in Boston, Massachusetts, serving residents who need post-acute rehabilitation or ongoing medical care.
Family experiences at the center are notably mixed. Some families praise attentive, compassionate staff who go above and beyond, one described nurses and therapists as "kind, respectful and greatly encouraging." However, others report serious concerns about consistency and responsiveness. High nursing staff turnover, including per diem nurses unfamiliar with residents, has affected care coordination during critical periods. Food quality and assistance with basic needs have also been cited as inconsistent, with one family noting inadequate support for a post-surgical resident.
The facility operates in a peaceful neighborhood with well-maintained grounds. Leadership, particularly in admissions, has been noted as helpful and knowledgeable. The center serves a diverse population and families have appreciated multilingual support efforts.
Armenian Nursing & Rehabilitation Center holds a 3.3 out of 5 Google rating based on 26 reviews, reflecting the range of experiences families have reported.
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Help Me Choose3.3overall · 26 ratings combined
3.3★ on Google (26)
Nadia Zabarskaya
Apr 2026
Our dad stayed here for six months, and we are very thankful for the care he received. The staff were attentive, kind, and truly caring. Despite a language barrier, they went above and beyond to make sure he was comfortable and well cared for. Our family really appreciates the compassion and support they showed throughout his stay.
MAICO JACINTO
Oct 2025
My father was at the rehab center for a few hours thanks God because the food was horrible pizza was cold, my father needed to use the toilet and coming out from a surgery and suffering with parkinson needed help and the PCA was not helpful at all. My mom had to help my dad to come out of bed.
Samantha Schreiber
Jul 2025
I recently spent 3 weeks at the Armenian Center after a serious fall. I was more than pleased with the care I received. The administrative staff, the nurses and the physical therapists were all kind, respectful and greatly encouraging. I will miss many of their smiling faces and their thoughtful words. The facility is in a peaceful and attractive neighborhood. The grounds are well kept and the facility is extremely clean and fresh. I highly recommend this facility as a great place to rest and heal.
Mike
Jan 2023
In September 2022, my family experienced an extremely sad and difficult decision to admit my 97 year old grandmother into a nursing facility due to challenges involving her dementia and a recent fall. The admissions director, Stephanie, was extremely helpful and knowledgeable and truly put our minds at ease. Armenian Nursing and Rehabilitation is a smaller facility and all staff members regardless of their specific roles are outstandingly pleasant and empathetic. What I enjoy most about Armenian is that every staff member knows each resident and actually cares about the patients they serve. I visit several times per week and I am continuously impressed by the employees, the cleanliness of the facility, the food options, the overwhelming feeling that my grandmother is well-known and that she is receiving the care that she needs. This facility does not look at patients as a number but rather a human being. My family and I appreciate every team member at Armenian Nursing and Rehabilitation more than anyone knows!
Charles S.
Sep 2020
This is a terrible facility. Their poor management of the Covid crisis resulted in many, many unnecessary deaths, including my Dad's. *Every time I called to ask about his condition, I talked with a different nurse. Many of these nurses were per diem and didn't know the residents. They were unclear as what his course of treatment would be. * Nursing staff turnover at this home has been a major problem for several years. * Residents waited far too long for a Covid test. The facility had the swabs and refused to have the nurses take the samples. If they had done this many deaths could have been avoided. * This facility is far too small to avoid transmission of anything contagious. The room are super small with two residents in a room. * During activities the residents are crammed together with literally no space between them. *Tray tables and activities materials are not routinely cleaned. *The nursing assistants are often very rude to the residents and family members. They are often on their cell phones or talking among themselves rather than to the residents. If you care about your family member choose another place.
3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 12, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 8, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Armenian Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Armenian Nursing & Rehabilitation Center is located at 431 Pond Street in Boston, Massachusetts.
Reviews of Armenian Nursing & Rehabilitation Center are mixed, with families praising the compassionate, personalized care from nursing and rehab staff, especially for shorter rehab stays, while others report serious concerns about staffing turnover, room crowding, and how the facility handled COVID-19 outbreaks. The facility is described as small and intimate, which some see as an advantage for staff knowing residents by name, but others see as a drawback for infection control and space.
Armenian Nursing & Rehabilitation Center had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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