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Aria at Mitchell Manor is a continuing care campus in West Allis, Wisconsin, offering assisted living, rehabilitation, skilled nursing, and memory care under one roof. No detailed family reviews were provided, though the community's aggregate Google rating (2.8 from 36 reviews) is notably low, suggesting some caution is warranted when evaluating it against other options.
AI-generated from reviews and community data.
Aria At Mitchell Manor is a senior living community in West Allis, Wisconsin offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 35 reviews.
Aria at Mitchell Manor is a continuing care retirement community in West Allis, Wisconsin, offering assisted living, rehabilitation and skilled nursing, and memory care services on a single campus. The community provides 24/7 nursing care and support tailored to residents' needs, whether they are recovering from illness or injury or requiring longer-term care.
The community features private and semi-private suites, a full-service beauty salon, and resort-like amenities. Services include medication management, three home-cooked meals daily, 24-hour dedicated care staff, and social and recreational events designed to support health in body, mind, and spirit.
Aria at Mitchell Manor emphasizes its team of compassionate nurses and professionals as central to the resident experience. The facility is structured to allow residents to remain in the same location with the same care team even as their healthcare needs change over time.
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Help Me Choose2.8overall · 35 ratings combined
2.8★ on Google (35)
Rickey T.
May 2026
This place is a hell whole. The rehab facility is a throwback from the 1960s County Hospital. The place smells. The majority of the staff care about the residents but there more than a few that have become very cynical & they're there to draw a paycheck. Complaining to management won't help because they just make excusses.
Rhett John
Jan 2026
If I could give this place 0 stars, I would. But I need to have a star to leave a review. These workers purposely ignore the patients here. There’s a button system for each room to press when you need help, and the nurse station will ding with a light and which room number needs help. Numerous times I’ve seen nurses sit there and ignore the light flashing and ignore the loud dinging. They do not do frequent room checks, and when you have patients unable to use the restroom themselves, you can see how that is an issue. They will sit in their own pee and poop without being changed for over an hour at a time. Causing UTI’s in the patients which furthers issues that they already have. This place is truly saddening to be in. How can you be a care provider and not care about the people you are providing for? I would never recommend this place for loved ones. Never.
Kayee C
Jan 2026
My mother was just discharged from the hospital and there is no one available to "Assist" her with the issue that she's having at the Assisted Living facility! My mom was transported by an non-emergency ambulance and sadly, the paramedics are searching for the workers to assist.
Kenny Mason
Dec 2025
heard about residents having bed bugs, messy management, staff threatening to assault other staff by calling there love ones to assault staff. Managers allowing residents to be miss treated
Mister Tim
Nov 2025
Never send anyone you love there, ever. Staff is horrid. Your loved one would be left at a comically bad nursing home. Please avoid this place.
8 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 2, 2025
Provide family notifications of emergency plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2025
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2025
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 7, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 7, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 7, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2023
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 7, 2023
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2022
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2022
Provide rooms that can be unlocked from inside without a key.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2022
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2022
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Aria At Mitchell Manor offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.
Aria At Mitchell Manor is located at 5301 W Lincoln Ave in West Allis, Wisconsin.
Aria at Mitchell Manor is a continuing care campus in West Allis, Wisconsin, offering assisted living, rehabilitation, skilled nursing, and memory care under one roof. No detailed family reviews were provided, though the community's aggregate Google rating (2.8 from 36 reviews) is notably low, suggesting some caution is warranted when evaluating it against other options.
Aria At Mitchell Manor had 8 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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