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VMP Healthcare and Community Living

3023 S 84th St

3.3(51 ratings)· West Allis average: 3.3

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VMP Healthcare and Community Living, photo 11 / 6

Quick Facts

Licensed capacity
130 residents

Wisconsin DHS

Campus size
Campus spans roughly 20 acres
Home care partner
Long-term partnership with outside home care agency
Campus layout
Multiple named residences within one campus, e.g. Palmer House

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of VMP are sharply polarized: some residents and family members describe years of happy, active living with strong staff relationships, while numerous others report serious concerns about staffing levels, slow response to call lights, cleanliness, and medication management, particularly in the rehab and memory care units. The community's 3.4 average rating reflects this split between long-term satisfied residents and families who experienced troubling care lapses.

What reviewers praise

  • Long-term residents report years of satisfaction and friendships
  • Wide variety of activities and social events
  • Physical therapy staff specifically praised for rehab care
  • Welcoming, inclusive atmosphere noted by some residents

What reviewers flag

  • Multiple reports of slow call light response, sometimes 20-45+ minutes
  • Several reviewers describe understaffing and neglect of residents
  • Reports of dirty, odorous conditions in care units
  • Some reviewers cite medication management failures and delays

AI-generated from reviews and community data.

VMP Healthcare and Community Living is a senior living community in West Allis, Wisconsin offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 51 reviews.

About VMP Healthcare and Community Living

VMP Healthcare and Community Living in West Allis, Wisconsin offers a full continuum of care including independent living, assisted living, rehabilitation, and memory care services. The community is designed to provide residents with the appropriate level of care as their needs change over time.

Residents benefit from a variety of amenities and services within a safe and secure environment. The community emphasizes individualized care through its interdisciplinary team and caregivers, who work with residents to help them achieve their personal goals.

VMP fosters a vibrant social atmosphere where residents are encouraged to remain active and engaged. The community's philosophy is reflected in their saying, "You're Never Too Old To Play," which underscores their commitment to enriching residents' lives and supporting their overall wellness journey.

Types of Care at VMP Healthcare and Community Living

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of VMP Healthcare and Community Living

3.3overall · 51 ratings combined

3.3★ on Google (51)

Shannon Clark

Sep 2026

via Google ↗

Treat clients poorly in everyway. The reception/front desk nine times out of ten has no one available, but employees that work in maintenance and have no clue what to do other than try. The staff is completely slow whether it's health, exercise, food, parking, even just answering the phone. I encourage anyone looking for a place for loved ones to not waste time touring and consider any other options if hopefully possible.

Truth

Aug 2026

via Google ↗

The front desk girl on the skilled nursing side was outside gossiping how are we getting help and your outside letting anybody walk in.it was embarrassing and she act like she had a attitude why am I checking in outside then proceeded to say I’m late for something I don’t know this girl they hire anybody and will let anybody walk in why is the front desk lady in scrubs and outside i actually was scared a random lady not at the desk but outside claiming to be the front desk<br>Lady weird

Brett Cushing

Apr 2026

via Google ↗

We are so delighted and grateful for our mom's time at VMP. My parents made good friends and when my mom transitioned to Palmer House, we were grateful for the staff's personability with our mom. Big shout out to Tabitha, the Administrator at Palmer House. Tabitha was always readily available, knowledgeable, positive and personable. I wish we could take her with us to Minnesota! I will miss her. Brett

ilinka djogo

Mar 2026

via Google ↗

The VMP community has always been kind and gracious upon each interaction I’ve had; whether it’s the young ladies at the check-in desk or senior leadership. In addition, I’ve worked closely with both Amie and Shyler at Wesley Park to help facilitate numerous life enrichment events for residents and I can say that they are superstars! Thank you for everything you do for the West Allis/West Milwaukee Senior community.

Ruth Busalacchi

Mar 2026

via Google ↗

SYNERGY HomeCare has partnered with VMP for over a decade to help local families live with dignity and respect. VMP community has always shown a strong commitment to their residents. Take a look at their Senior events, for residents and their neighbors!

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Frequently Asked Questions

What types of care does VMP Healthcare and Community Living offer?

VMP Healthcare and Community Living offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Where is VMP Healthcare and Community Living located?

VMP Healthcare and Community Living is located at 3023 S 84th St in West Allis, Wisconsin.

What do families say about VMP Healthcare and Community Living?

Reviews of VMP are sharply polarized: some residents and family members describe years of happy, active living with strong staff relationships, while numerous others report serious concerns about staffing levels, slow response to call lights, cleanliness, and medication management, particularly in the rehab and memory care units. The community's 3.4 average rating reflects this split between long-term satisfied residents and families who experienced troubling care lapses.

How can families visit VMP Healthcare and Community Living?

Submit the Request Information form on this page, or contact VMP Healthcare and Community Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

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