MyLivingChoice

Arc at Streator

1525 East Main Street

3.9(19 ratings)· Streator average: 4.2

Arc at Streator, photo 11 / 5

Quick Facts

Total units
130
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
130
Physician availability
On-site doctor visits only a few days weekly
Hospice coordination
Staff coordinate with hospice nurses for pain care

What Families Think

Reviewers of Arc at Streator often praise the cleanliness of the facility and the kindness of the CNAs and nursing staff, with the admissions coordinator Cora singled out repeatedly for her responsiveness. A few reviewers describe more serious concerns, including a delayed response to a medical emergency, difficulty reaching staff by phone, and limited on-site physician availability.

The Good

  • Facility repeatedly described as clean and well-maintained
  • CNAs and nurses called kind, attentive, and caring
  • Admissions coordinator Cora praised for helpfulness
  • Food described as surprisingly good
  • Staff coordinate directly with hospice nurses on pain care

The Bad

  • One serious report of delayed emergency care during rehab decline
  • Several reports of unreturned phone calls for information or placement
  • Doctor's on-site visits limited to a few days weekly
  • One review described a rude social worker and administrator

AI-generated from reviews and community data.

Arc at Streator is a senior living community in Streator, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.9 out of 5 across 19 reviews.

About Arc at Streator

Arc at Streator is a skilled nursing and long-term care facility in Streator, Illinois, with a licensed capacity of 130 residents.

Families consistently praise the direct care staff. The CNAs, nurses, and physical therapists receive particular recognition for being attentive, kind, and invested in residents' wellbeing. One family wrote, "the staff and residents became like family to me." The facility itself is frequently described as spotless and well-maintained, without odors. However, accessibility to physicians appears inconsistent across reviews, while some families report doctors are called promptly for medical concerns, others note doctors are difficult to reach and rarely meet with families. Communication gaps surface in multiple reviews, including delayed responses to inquiries and missing information about room types.

The facility holds a 3.9 out of 5 rating across 19 Google reviews. While the majority of reviews are highly positive, citing exceptional care during rehabilitation and end-of-life stays, a smaller number report frustrations with administrative responsiveness and inconsistent experiences with non-clinical staff members.

Types of Care at Arc at Streator

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Arc at Streator

3.9overall · 19 ratings combined

3.9★ on Google (19)

Debbi White

Apr 2026

via Google

I wanted to take a moment to share my experience with Arc at Streator and the incredible care they provided for my dad during the last six months of his life. I was there about three days a week during that time, and I can honestly say the staff and residents became like family to me. The team was absolutely amazing—kind, attentive, and genuinely invested in my dad’s health and well-being. It meant so much to know he was in a place where people truly cared. The facility was always clean, welcoming, and well-maintained, which gave me additional peace of mind. I am so grateful for the compassion and support they showed not just to my dad, but to me as well. Thank you to everyone at Arc at Streator for making such a difficult time a little easier.

Hayden Barichello

May 2025

via Google

Clean facility, awesome staff, CNA’s, Physical therapists and nurses, whom you can tell really enjoy their job. Doctors are a bit hard to get ahold of nor never have time to actually see the family (unfortunate but common in these settings) Nurses stay on top of things, give patient information when needed, call when needed, and get to the room in a timely manner when requested. Food is surprisingly pretty good! Administration Director (Cora I believe her name is) was a doll to work with, straight forward, answered and returned calls quickly, as well as answered any complex questions we might have. Would recommend. I feel like my important family member is in good hands.

Nerissa Buchanan

Apr 2025

via Google

My mom was there for Rehabilitation two weeks into her stay they started to see Improvement then all of a sudden she became weak I got a phone call saying she refused to participate in rehab they might send her home and I requested tests to see if there's an infection in her body because all the signs she was showing was showing signs of an infection. They acted as if she just didn't want to be there which nobody does and as if she refused to participate because of that. Instead of getting her emergency care when she continued with these signs and symptoms they waited it out and called me a few days later and notified me about her getting a weaker and not eating and said and they'll do more tests and since the doctor Works outside of the clinic and only comes maybe a couple days a week I told them to just send her to the emergency room immediately. I believe they should not have waited for my approval to do that with me being an hour away. They're definitely understaffed and need more training when to send a patient to the emergency room especially with patients being elderly. She got very very sick here come something she never had before she went.

Reegan Uckerman

Mar 2025

via Google

Extremely clean and well maintained facility. The staff were wonderful, especially Cora in admissions! She was so sweet and was great in answering all the questions and concerns that I had!

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Government Inspection History

13 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 17, 2026Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2026

Mar 20, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2026

Mar 4, 2026Health Complaint1 citation
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2026

Feb 27, 2026Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2026

Feb 6, 2026Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2026

Jun 27, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

Apr 25, 2025Fire Safety StandardHealth Standard9 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2025

Dec 18, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2024

May 31, 2024Fire Safety StandardHealth Standard12 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 12, 2024

Mar 4, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024

Jan 11, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2024

Nov 15, 2023Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023

Mar 10, 2023Fire Safety StandardHealth Standard6 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2023

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arc at Streator offer?

Arc at Streator offers Skilled Nursing / Long Term Care.

Where is Arc at Streator located?

Arc at Streator is located at 1525 East Main Street in Streator, Illinois.

What do families say about Arc at Streator?

Reviewers of Arc at Streator often praise the cleanliness of the facility and the kindness of the CNAs and nursing staff, with the admissions coordinator Cora singled out repeatedly for her responsiveness. A few reviewers describe more serious concerns, including a delayed response to a medical emergency, difficulty reaching staff by phone, and limited on-site physician availability.

How did Arc at Streator do on recent health and safety inspections?

Arc at Streator had 13 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arc at Streator?

Submit the Request Information form on this page to connect with Arc at Streator and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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