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Pleasant View: Lutheran Life Communities

505 College Avenue

4.7(55 ratings)· Ottawa average: 4.6

Pleasant View: Lutheran Life Communities, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
90
Affiliation
Faith-based Lutheran community with on-site chapel services
Care continuum
Independent, assisted, memory, and skilled nursing on one campus
Short-term stays
Frequently used for short-term rehab after hospital stays

What Families Think

Pleasant View is a faith-based, single-campus community in Ottawa, IL offering independent living, assisted living, memory care, skilled nursing, and rehab. Most reviewers—especially those using it for short-term rehab after surgery or hospitalization—praise the caring nursing and therapy staff, cleanliness, and smooth transitions between levels of care. A smaller number of reviewers describe serious lapses: ignored call buttons, falls, weight loss, and billing disputes.

The Good

  • Rehab and physical therapy consistently praised by families
  • Staff described as caring, attentive, and respectful
  • Smooth transitions between care levels on one campus
  • Chapel services and chaplain support valued by residents
  • Independent living includes snow removal and daily wellness checks

The Bad

  • Several reports of slow or ignored call button response
  • Multiple accounts of falls with delayed medical follow-up
  • A few reviewers cited weight loss and dissatisfaction with food
  • One detailed report of billing/refund problems and cleanliness lapses

AI-generated from reviews and community data.

Pleasant View: Lutheran Life Communities is a senior living community in Ottawa, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 55 reviews.

About Pleasant View: Lutheran Life Communities

Pleasant View Luther Home is a faith-based senior living community in Ottawa, Illinois, offering a full continuum of care including independent living, assisted living, memory support, skilled nursing, and rehabilitation services on a single campus.

Independent living residents enjoy maintenance-free residences designed for active older adults who want freedom from home upkeep while remaining connected to community life. Assisted living provides private accommodations with personalized assistance for daily routines, helping residents maintain as much independence as possible. The community offers specialized care for individuals living with Alzheimer's disease or other forms of dementia in a secure and structured setting, as well as professional nursing care for those requiring ongoing medical support and clinical oversight. Short-term therapy services focus on restoring strength, mobility and confidence after illness or injury.

Daily life at Pleasant View includes shared meals, chapel services, engaging programming and quiet moments of reflection. The community is grounded in dignity, purpose and grace, providing a supportive environment where residents feel secure, valued and encouraged to live each day with purpose.

Types of Care at Pleasant View: Lutheran Life Communities

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pleasant View: Lutheran Life Communities

4.7overall · 55 ratings combined

4.7★ on Google (55)

Jon Morgan

Jun 2026

via Google

Extremely positive experience recently for my wife and I; I can’t say enough good things about the way she was treated. Everyone was very professional, but also friendly and very caring. I had heard good things about PVL previously, but until my wife was there I didn’t realize how well they handled all the challenges they face every day. In particular I was impressed and grateful for Ashley the social director, who took care of the paperwork, the insurance company, and all my daily problems and questions, the physicians asst. Chris— great bedside manner and very professional, the therapy department—— Gilbert, Michael, and the Taliani girl—- who did much with a very challenging patient, Sally the housekeeper, all of the girls on the floor but especially Kristy, who went above and beyond. We lucked out when we were able to get in to PVL for my wife’s rehab.

Deborah Escobar

May 2026

via Google

Excellent facility! I was in rehab for a broken hip. Very caring staff. Thank you Pleasant View for making my stay comfortable!

Frank Snell

Apr 2026

via Google

My mother was a short time resident of Pleasant View and I can’t say enough good things about the staff.<br><br>Her room was always clean, the staff was extremely friendly, and very attentive.

Bonnie Bayer

Apr 2026

via Google

There is just one thing I disagree with how they do something, and that is that they wash all residents clothing together. When you first get there they ask you to label your clothing peices with your name, but that doesn't really matter because clothing peices get lost or misplaced to someone else's room, my husband had someone else's pants and also was missing a pair of his pants and a few pairs of his socks are missing. Also washing all residents clothing together (in my personal opinion) is not sanitary because you don't know what other people have, such as diseases or anything. Washing residents clothing separate from others would help to eliminate all of that because then you'd know which load of laundry belongs to which residents. Other than that everything else is fine.

Brianne Yedinak

Sep 2025

via Google

I would highly recommend this facility in Ottawa! My mom was transferred here after a major back surgery! Mary Williamson went above and beyond to get her transferred ASAP from a different facility! The staffing on the rehab floor was great and ready to help as soon as we arrived! I was happy as was she with her stay and care! Thank you again 3rd floor staff for being you!

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Government Inspection History

11 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 13, 2026Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 8, 2026

Nov 15, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025

Jun 27, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025

May 8, 2025Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 23, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025

Feb 28, 2025Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2025

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2025

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2025

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 2, 2025

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 24, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 24, 2025

  • The resident has the right to receive notices in a format and a language he or she understands.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2025

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2025

Dec 20, 2024Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

Jun 20, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024

Apr 17, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2024

Jan 31, 2024Fire Safety StandardHealth Standard8 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Feb 16, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

Jan 11, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024

Nov 4, 2022Fire Safety StandardHealth Standard17 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Dec 8, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2022

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2022

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2022

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2022

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2022

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pleasant View: Lutheran Life Communities offer?

Pleasant View: Lutheran Life Communities offers Skilled Nursing / Long Term Care.

Where is Pleasant View: Lutheran Life Communities located?

Pleasant View: Lutheran Life Communities is located at 505 College Avenue in Ottawa, Illinois.

What do families say about Pleasant View: Lutheran Life Communities?

Pleasant View is a faith-based, single-campus community in Ottawa, IL offering independent living, assisted living, memory care, skilled nursing, and rehab. Most reviewers—especially those using it for short-term rehab after surgery or hospitalization—praise the caring nursing and therapy staff, cleanliness, and smooth transitions between levels of care. A smaller number of reviewers describe serious lapses: ignored call buttons, falls, weight loss, and billing disputes.

How did Pleasant View: Lutheran Life Communities do on recent health and safety inspections?

Pleasant View: Lutheran Life Communities had 11 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pleasant View: Lutheran Life Communities?

Submit the Request Information form on this page to connect with Pleasant View: Lutheran Life Communities and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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