MyLivingChoice

Arc at Chillicothe

1028 Hillcrest Drive

3.9(14 ratings)

Arc at Chillicothe — photo 11 / 5

Quick Facts

Total units
106
Stay type
Offers short-term rehab/restorative care stays

What Families Think

Reviews for Arc at Chillicothe are mixed, with several families praising the rehab therapy team and day-to-day compassion of staff, while others describe serious lapses in basic care and billing problems. The split suggests experience may depend heavily on which unit or shift a resident is in.

The Good

  • Rehab/physical therapy praised as top-notch
  • Staff described as friendly and caring by many
  • Facility noted as clean and well-kept
  • Constant health updates given to families
  • Personal connections made between staff and residents

The Bad

  • Multiple reports of rude or neglectful skilled nursing staff
  • Meal assistance sometimes skipped, trays left unopened
  • Several complaints about confusing or aggressive billing practices
  • One report of a resident's health declining under care

AI-generated from reviews and community data.

About Arc at Chillicothe

Arc at Chillicothe is a skilled nursing / long term care community in Chillicothe, Illinois. The community is licensed for up to 106 residents.

Families rate Arc at Chillicothe 3.9 out of 5 based on 14 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 14 ratings combined

3.9★ on Google (14)

Dawn Marshall

Jan 2026

via Google

The caring staff at Arc of Chillicothe made my dad’s last months of life good ones! I am grateful to all the people who not only did their job providing for his physical needs, but went above and beyond to help him, joke with him, bring him smiles, make him laugh and show him love and kindness. He had the best ending possible thanks to this team!

Renee Carrigan

Aug 2024

via Google

Definitely would recommend the Arc Chillicothe for rehab. Very attentive, professional staff. Clean facility.

Josh Wineinger

Jun 2024

via Google

Friendly therapy services. Lots of different activities to participate in. Welcoming environment for all. Greeted by all smiles.

Jessica Wanger

Jun 2024

via Google

very clean and friendly. The workers make personal connections with residents. The therapy department is extremely helpful.

Mia_Mia

Apr 2024

via Google

These are the most incompetent group I ever seen in my life their billing system is a scam Stephanie Lewis who is supposed to be in charge of billing which now supposed Arc claims that she has no affiliation with Elaine Healthcare which was the name of the original nursing home Stephanie Foster who told me in several emails that's she is no longer involved in billing decided to insert herself at our meeting, which didn't work

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Frequently Asked Questions

What types of care does Arc at Chillicothe offer?

Arc at Chillicothe offers Skilled Nursing / Long Term Care.

Where is Arc at Chillicothe located?

Arc at Chillicothe is located at 1028 Hillcrest Drive in Chillicothe, Illinois.

What do families say about Arc at Chillicothe?

Reviews for Arc at Chillicothe are mixed, with several families praising the rehab therapy team and day-to-day compassion of staff, while others describe serious lapses in basic care and billing problems. The split suggests experience may depend heavily on which unit or shift a resident is in.

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