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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Family reviews of Lacon Rehab and Nursing are overwhelmingly negative, citing a very low overall rating and recurring complaints about communication breakdowns, staffing, and management conduct. Several reviewers describe difficulty reaching bedridden or memory-impaired relatives for weeks at a time and describe tense interactions with administration and social services staff. One reviewer did single out a long-tenured nurse for consistently kind, attentive care.
AI-generated from reviews and community data.
Lacon Rehab and Nursing is a senior living community in Lacon, Illinois offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.3 out of 5 across 12 reviews.
Lacon Rehab and Nursing is a 93-bed skilled nursing and sub-acute rehabilitation facility in Lacon, Illinois, providing short-term rehabilitation and long-term care to individuals with health conditions requiring a higher level of medical and nursing services than what is available at home.
The facility is located in historic central Illinois in close proximity to the Peoria area, situated in a country style setting designed to provide a home-like atmosphere. The community emphasizes its commitment to residents and family members, with care that addresses not only physical health but also emotional and mental well-being.
The facility features engaging activities and therapeutic programs, along with carefully designed living spaces that are geared toward enhancing the physical, emotional, and social wellbeing of residents. Staff members are described as dedicated and expertly trained, embodying values of care, empathy, and professionalism.
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Help Me Choose2.3overall · 12 ratings combined
2.3★ on Google (12)
Anonymous
Apr 2026
While visiting my mother I observed and overheard the administrator Tami yelling at one of the nurses that I think very highly of. She was extremely rude and unprofessional and did this in front of staff AND residents!!! This nurse has taken care of my mom for years and always treats me and mom kindly. For an administrator to do this for everyone else to see makes Lacon look very bad. What message does this send to the residents!! Do better Lacon!!!!
Ann Belcke
Feb 2026
Lindsay Chrencik, Estela Carr and Roxanne have all, especially Lindsay, basically incriminated me when I was bringing my mom back to the nursing home saying that I only want her money and don't let her have any of it... I used my mom's money on her. I have 2 clients thru a home health care agency and my boyfriend has SSA. We don't need my mom's money, because we can pay all our bills and have plenty left over. I tried telling Lindsay this, but she kept treating me like I was stupid and told me multiple times in a condescending and mean way that I don't need my mom's money, her money is for her. I said I know my mom's money is for her. She's been using it herself. Then Lindsay informed me that I'm no longer my mom's POA, my sister and Aunt are her POAs, I said really, who brought $2,000 to my mom's lawyer office Pontiac IL to take me off and POA and make my sister and Aunt the POAs? Lindsay's voice cracked and she said um we can't give you that information because it would violate HIPAA laws. My mom got a check from her life insurance policy and she asked me to take her to the nearest cefcu in Chillicothe to deposit it. Lindsay had me call my sister to ask her if it was okay that I did that. She said well I have my reservations about that, but yes, Ann can drive mom to Chillicothe to deposit the check. My boyfriend and I were extremely mad and offended that Lindsay accused both of us of using my mom's money and halfway to Chillicothe, I turned around and drove my mom back to lacon rehab and nursing home. Lindsay was out there waiting and told me to not drive away until she saw the check to make sure we didn't get any money. She also said that since she knows what my car looks like, I'm not allowed to visit my mom or she'll have me and my boyfriend arrested. I asked her if my mom has her social security. She said no, I took her whole social security check and put it in her trust fund to pay for her rent and give her $20 here and there for whatever she wants or needs. She snatched the check from me and opened the envelope, looked at it and started talking to other people outside. I rolled up my windows and told my boyfriend well, she's seen the check, so I'm driving us home now and drove away. I've never been about accused of something so ridiculous in my life. I agree with other people posting reviews. They're for profit. I texted my sister when we got home and told her my experience and said she's not my sister anymore since we've all been adopted out when we were babies and she did nothing to defend me. I told her that she and her aunt can gladly take over POA because I'm done trying to help. I tried to help my mom move back to Pontiac IL since that's where she was born and grew up in, but her early onset dementia got worse and she said she wanted to go back to lacon rehab and nursing home. She was there for 2 years prior and said she was getting better with the medication they were giving her. Pontiac had long waiting lists for apartments that she wanted to move into and so did the nursing homes there so since she went back to lacon, I said, well I hope your eldest daughter and your sister can move you to Pontiac sometime even though they live in Pennsylvania and Washington State. I haven't visited her again unfortunately because I don't want to get into unnecessary trouble.
TRACY Ewing
Feb 2026
The most very worse place i have ever been too in my life. Bad food open 24 hrs seriously and people walk in to see a parent or family member and they see less workers or none sitting in a chair! Wow!!! This is horrendous i see funny one yeah no rehab place lol.. this is ridiculous. They dont have a lock on the dam doors for whenever you lock the doors lmao. Very intriguing a person can walk in and shoot people there's no locks on the door to lock it from the outside of course not cuz your open all hrs of the night and day. 24 hrs it says . So just per say someone walks in with something and starts shooting . I dont trust that at all.im so looking for another place this is not a nursing home. They let the older people do whatever they want. Even walk in people's room and talking to themselves up and down the hallway. No body therefinding a new home for my father n law. And showering once a week wow.
Martha Mayen
Feb 2025
My sister has been at this facility fur approx 10 months. Her daughter was PoA and this week The director of nursing Roxanne and director of social services Estela Carr. Has been uncooperative for letting the family getting get in touch with their family member. They always have an excuse, saying she’s at lunch. She asleep, right after lunch mind you, we don’t like to bother the nursing staff , but haven’t been able to speak with her for over a month. we were told that our relative has a lot of tremors and can’t even hold her phone. Our family member is not being told her family has been calling. This is not a good place for your loved ones. It is a dictatorship. It’s FOR profit SNF That has also not taken care of our family member n has fallen 2-3 times.
Lisa Engle
Oct 2020
We have been unable to speak to my mother who is bedridden and went into dementia during covid19, for over a month. With the new phone system, the cordless phones that residents use have not been connected like the rest of the phones.. The last time I was able to speak to her was September 1. Completely unacceptable!!!
10 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Mar 20, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 24, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 20, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 20, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 23, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity G of L: actual harm, isolatedCorrected May 24, 2025
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2024
Implement a program that monitors antibiotic use.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 28, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 28, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2023
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lacon Rehab and Nursing offers Skilled Nursing / Long Term Care.
Lacon Rehab and Nursing is located at 401 9th Street in Lacon, Illinois.
Family reviews of Lacon Rehab and Nursing are overwhelmingly negative, citing a very low overall rating and recurring complaints about communication breakdowns, staffing, and management conduct. Several reviewers describe difficulty reaching bedridden or memory-impaired relatives for weeks at a time and describe tense interactions with administration and social services staff. One reviewer did single out a long-tenured nurse for consistently kind, attentive care.
Lacon Rehab and Nursing had 10 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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