3.1(40 ratings)· Apple Valley average: 4.1
1 / 5CMS Care Compare
Reviews for Apple Valley Village are sharply divided: many families and short-term rehab patients praise attentive therapists and caring aides who helped them regain mobility, while a large number of reviewers describe long waits for call lights, understaffing, and serious lapses in medical attention. Several of the most negative reviews describe distressing outcomes tied to delayed care and communication breakdowns, alongside more routine complaints about food and billing.
AI-generated from reviews and community data.
Apple Valley Village Health Care Center is a senior living community in Apple Valley, Minnesota offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.1 out of 5 across 40 reviews.
Apple Valley Village is a wellness-focused, amenity-rich senior living community in Apple Valley, Minnesota, offering a full continuum of care so residents can transition smoothly as their needs change over time. The community combines hospitality with the expertise of caring professionals across its many levels of care.
Living options include independent retirement living for those seeking a carefree, active lifestyle with peace of mind, as well as assisted living services that bring extra health and personal care directly to residents' apartment homes to help maintain independence. The community also provides specialized memory care for individuals living with Alzheimer's disease and other forms of dementia, along with adult day services designed for those who live at home but could benefit from daytime assistance and socialization.
Residents enjoy well-designed apartments and suites, prepared meals, and a warm-water therapeutic pool. The grounds feature a beautiful setting with walking paths and a pond with a fountain, and a full calendar of activities and events keeps residents engaged.
Apple Valley Village is located just a few blocks from vibrant downtown Apple Valley, Minnesota, placing residents close to restaurants, shopping, churches, and medical and professional services, with easy access to all areas of the Twin Cities.
The community expresses a mission of fostering fullness of life for older adults in the spirit of Christ's love, reflecting a faith-based approach to care and community life.
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Help Me Choose3.1overall · 40 ratings combined
3.1★ on Google (40)
Jacob Bauman
Jun 2026
Do yourself a favor and start digging yourself a grave. This place is terrible!!!! The staff could careless about your needs. The rooms are 80 plus degrees and good luck getting your medication. My mother-in-law didn't make it 24 hours before us having to remove her. Wish I could give zero stars!!!!
Travis Laurent
May 2026
Our mom stayed here in the transitional care for 21 days. Our family has dealt with many care facilities through the years. Apple Valley Village was excellent. Their social worker kept us informed and made us feel like we had choices and options. Their therapists got our mom walking again! We are so grateful for everyone’s efforts. Our family is so thankful!!
Lenai
Apr 2026
Visited my mom this last weekend in the first floor unit.. waited 90min for a call light to be answered so someone could help her to the bathroom. TWICE a non nursing staff member from housekeeping came in and turned off the call light and said they would get help and didn't.. they said it was company policy to go turn the light off and then tell a nurse (sounds like manipulating the clock system to make it seem like patients aren't waiting like they are)... sounds like it isn't in the best interest of patient care OR safety. I'll be contacting the State.
Lorie Stransky
Oct 2025
My review so far would be very poorly trained in pain management and I am not happy about that! The food is horrible! The room I am in is at least 95 degrees so it’s nearly impossible to feel comfortable. The beds are so uncomfortable!!!!!!
Ryan Smith
Sep 2025
Staff was very kind and did a wonderful job taking care of my mother.
4 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2026
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 4, 2025
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Apple Valley Village Health Care Center offers Assisted Living and Skilled Nursing / Long Term Care.
Apple Valley Village Health Care Center is located at 14650 Garrett Avenue in Apple Valley, Minnesota.
Reviews for Apple Valley Village are sharply divided: many families and short-term rehab patients praise attentive therapists and caring aides who helped them regain mobility, while a large number of reviewers describe long waits for call lights, understaffing, and serious lapses in medical attention. Several of the most negative reviews describe distressing outcomes tied to delayed care and communication breakdowns, alongside more routine complaints about food and billing.
Apple Valley Village Health Care Center had 4 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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