CJ Rambler
Jul 2026
I love the team in the Lebanon office. They are very caring and kind and always try to do their best for the clients and caregivers. We appreciate their efforts and recommend their services.
Angels On Call Home Care
729 E Cumberland St3.2(11 ratings)· Lebanon average: 4.3
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1 / 3Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Angels On Call Home Care are sharply split: some families and caregivers praise the Lebanon office team for being caring, flexible, and communicative, while others report serious staffing failures, including caregivers who never showed up and one allegation of theft and drug use by aides in the home.
What reviewers praise
- Office staff described as caring and supportive
- Praised for scheduling flexibility
- Reviewers note good communication from the team
- Caregivers paired thoughtfully with clients
What reviewers flag
- Multiple reports of caregivers not showing up without notice
- One report of theft and drug use by aides
- Inconsistent quality and training among caregivers
- One report of difficulty reaching human resources
AI-generated from reviews and community data.
Angels On Call Home Care is a home care agency serving Lebanon, Pennsylvania offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.2 out of 5 across 11 reviews.
About Angels On Call Home Care
Angels On Call Home Care is an agency providing at-home care services to clients in Lebanon, Pennsylvania.
Reviews are sharply divided. Several reviewers praise the Lebanon office staff as caring and kind, highlighting strong communication and flexibility with scheduling. However, other reviewers report serious concerns: caregivers failed to show up for scheduled appointments with no follow-up, staff shortages left gaps in needed care hours, and one family alleged that caregivers lacked proper training and engaged in unsafe behavior at home.
Types of Care at Angels On Call Home Care
At-Home Care
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Help Me ChooseReviews of Angels On Call Home Care
3.2overall · 11 ratings combined
3.2★ on Google (11)
fun with food
Mar 2026
I would not recommend this company to anyone as a fair warning. I would let everyone know that my wife using this company as their her care company there had been multiple times when they had said that someone was going to show and the caretaker never showed. they were notified that the caretaker didn’t show. And they said they would try and find someone and they would call back. They never found anyone they never called back and that was multiple times that happened if you care for your loved one find someone else if something like this happens one time and it was rectified then there’s possibly a consideration, but this happened multiple times. There’s no excuse be aware be very aware. They are unable to handle their workload. If I was looking for a company to take care of my loved one, this would not be the company. And if you see a response from the company saying that they are, sorry that We should call them and they would try and help us as best. They can don’t believe it. I don’t believe it do not choose this company. They are not dependable your loved one matters too much to be put in their hands.
America Grey
Mar 2024
I like working with this company because the staff is nice and supportive, they always answer the questions I have.
Carmen Burgos
Jan 2024
I am currently a client with this agency and they have helped me from the start. The office have been amazing!
Brittany Sechrist
Sep 2022
I'm giving them only 1 star because I can't go lower! It has been the worst experience ever! They never can find staff for the hours needed for my mothers care. On one occasion the PCA didn't even know how to change my mom. Another occasion they were supposed to be in my home till 7:30 and left at 5:30 without even communicating with me. I request she changed my mom before she left and she huffed and puffed about the requested task. I also have had multiple times someone was supposed to be here and they never showed up. No call nothing to tell me that no one was coming I have tried to be patient but I'm running out of patience!!!!! I don't recommend them.
Frequently Asked Questions
What types of care does Angels On Call Home Care offer?
Angels On Call Home Care offers At-Home Care.
Where is Angels On Call Home Care located?
Angels On Call Home Care is located at 729 E Cumberland St in Lebanon, Pennsylvania.
What do families say about Angels On Call Home Care?
Angels On Call Home Care carries a 3.2 out of 5 rating from 11 Google reviews. Reviews of Angels On Call Home Care are sharply split: some families and caregivers praise the Lebanon office team for being caring, flexible, and communicative, while others report serious staffing failures, including caregivers who never showed up and one allegation of theft and drug use by aides in the home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Angels On Call Home Care?
Submit the Request Information form on this page, or contact Angels On Call Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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