MyLivingChoice

Angels On Call Home Care

729 E Cumberland St

3.2(11 ratings)· Lebanon average: 4.3

Angels On Call Home Care, photo 11 / 3

Quick Facts

What Families Think

Reviews of Angels On Call Home Care are sharply split: some families and caregivers praise the Lebanon office team for being caring, flexible, and communicative, while others report serious staffing failures, including caregivers who never showed up and one allegation of theft and drug use by aides in the home.

The Good

  • Office staff described as caring and supportive
  • Praised for scheduling flexibility
  • Reviewers note good communication from the team
  • Caregivers paired thoughtfully with clients

The Bad

  • Multiple reports of caregivers not showing up without notice
  • One report of theft and drug use by aides
  • Inconsistent quality and training among caregivers
  • One report of difficulty reaching human resources

AI-generated from reviews and community data.

Angels On Call Home Care is a home care agency serving Lebanon, Pennsylvania offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.2 out of 5 across 11 reviews.

About Angels On Call Home Care

Angels On Call Home Care is a home health and hospice community in Lebanon, Pennsylvania.

Families rate Angels On Call Home Care 3.2 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Angels On Call Home Care

At-Home Care

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Reviews of Angels On Call Home Care

3.2overall · 11 ratings combined

3.2★ on Google (11)

CJ Rambler

Jul 2026

via Google

I love the team in the Lebanon office. They are very caring and kind and always try to do their best for the clients and caregivers. We appreciate their efforts and recommend their services.

fun with food

Mar 2026

via Google

I would not recommend this company to anyone as a fair warning. I would let everyone know that my wife using this company as their her care company there had been multiple times when they had said that someone was going to show and the caretaker never showed. they were notified that the caretaker didn’t show. And they said they would try and find someone and they would call back. They never found anyone they never called back and that was multiple times that happened if you care for your loved one find someone else if something like this happens one time and it was rectified then there’s possibly a consideration, but this happened multiple times. There’s no excuse be aware be very aware. They are unable to handle their workload. If I was looking for a company to take care of my loved one, this would not be the company. And if you see a response from the company saying that they are, sorry that We should call them and they would try and help us as best. They can don’t believe it. I don’t believe it do not choose this company. They are not dependable your loved one matters too much to be put in their hands.

America Grey

Mar 2024

via Google

I like working with this company because the staff is nice and supportive, they always answer the questions I have.

Carmen Burgos

Jan 2024

via Google

I am currently a client with this agency and they have helped me from the start. The office have been amazing!

Brittany Sechrist

Sep 2022

via Google

I'm giving them only 1 star because I can't go lower! It has been the worst experience ever! They never can find staff for the hours needed for my mothers care. On one occasion the PCA didn't even know how to change my mom. Another occasion they were supposed to be in my home till 7:30 and left at 5:30 without even communicating with me. I request she changed my mom before she left and she huffed and puffed about the requested task. I also have had multiple times someone was supposed to be here and they never showed up. No call nothing to tell me that no one was coming I have tried to be patient but I'm running out of patience!!!!! I don't recommend them.

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Frequently Asked Questions

What types of care does Angels On Call Home Care offer?

Angels On Call Home Care offers At-Home Care.

Where is Angels On Call Home Care located?

Angels On Call Home Care is located at 729 E Cumberland St in Lebanon, Pennsylvania.

What do families say about Angels On Call Home Care?

Reviews of Angels On Call Home Care are sharply split: some families and caregivers praise the Lebanon office team for being caring, flexible, and communicative, while others report serious staffing failures, including caregivers who never showed up and one allegation of theft and drug use by aides in the home.

How can families visit Angels On Call Home Care?

Submit the Request Information form on this page to connect with Angels On Call Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Lebanon.