Lori Hartley
Jun 2023
This company is the best! Very caring people and the therapist are awesome and very helpful and knowledgeable
Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2004
Home Health Compare
What Families Think
Angels of Mercy HomeCare is a home health and hospice provider in Marion, Indiana, with a small number of Google reviews reflecting mixed experiences. Some families praise the caring and knowledgeable therapists, while at least one reviewer described the staff as rude and condescending.
The Good
- Therapists described as caring and knowledgeable
- Positive experience with staff support
The Bad
- One report of rude, condescending staff interaction
- No published pricing information available
AI-generated from reviews and community data.
Angels of Mercy HomeCare is a home health agency serving Marion, Indiana offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.5 out of 5 across 4 reviews.
About Angels of Mercy HomeCare
Angels of Mercy HomeCare is a home health and hospice community in Marion, Indiana.
Families rate Angels of Mercy HomeCare 3.5 out of 5 based on 4 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Angels of Mercy HomeCare
At-Home CareHome Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Angels of Mercy HomeCare
3.5overall · 4 ratings combined
3.5★ on Google (4)
Sarah Bookout
Mar 2022
Very rude and condescending
Mary Corso
Aug 2017
No
Medicare Quality of Care
Angels of Mercy HomeCare is a Medicare-certified home health agency (certified since 2004). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1091%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well91%US 86%
- The team discussed medicines, pain and home safety91%US 82%
245 completed patient surveys, 35% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral96%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed89%US 83%
- Patients got better at bathing92%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations69%US 61%
Service area
Angels of Mercy HomeCare reports serving 96 ZIP codes, including Anderson, Muncie, Columbus, Kokomo, Marion, Akron, Albany, Alexandria, Amboy, Andrews and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157554. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Angels of Mercy HomeCare offer?
Angels of Mercy HomeCare offers At-Home Care and Home Health.
Where is Angels of Mercy HomeCare located?
Angels of Mercy HomeCare is located at 2509 W 2nd St in Marion, Indiana.
What do families say about Angels of Mercy HomeCare?
Angels of Mercy HomeCare is a home health and hospice provider in Marion, Indiana, with a small number of Google reviews reflecting mixed experiences. Some families praise the caring and knowledgeable therapists, while at least one reviewer described the staff as rude and condescending.
Does Medicare cover care from Angels of Mercy HomeCare?
Yes. Angels of Mercy HomeCare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Angels of Mercy HomeCare?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Angels of Mercy HomeCare?
Submit the Request Information form on this page to connect with Angels of Mercy HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Angels of Mercy HomeCare? Claim this listing to update photos, pricing, and details. It's free.
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