3(5 ratings)· Lafayette average: 4.3
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Anew Home Care provides in-home skilled nursing, therapy, and aide services in Lafayette, Indiana, with reviewers offering sharply mixed experiences. Some families describe helpful staff and effective physical and occupational therapy, while others report serious lapses in communication, aide quality, and care continuity.
AI-generated from reviews and community data.
Anew Home Care (Home Health) is a home health agency serving Lafayette, Indiana offering At-Home Care and Home Health. Families rate it 3.0 out of 5 across 5 reviews.
Anew Home Care is a home health agency serving Lafayette, Indiana, and has been Medicare-certified since 1987. The agency offers skilled nursing, physical therapy, occupational therapy, and home health aide visits.
CMS rates the agency 3.5 of 5 stars. Reviewers report mixed experiences with the service. Several families praised the quality of therapy staff and noted that therapists helped patients regain independence and taught family members exercises to support recovery. However, other reviewers reported significant challenges with communication, scheduling delays, inconsistent aide quality, and extended waits before initial evaluations. One reviewer wrote, "delays and lack of communication" were common issues, while another described care as unacceptable across two separate engagements with the agency.
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Help Me Choose3overall · 5 ratings combined
3★ on Google (5)
Mallory Miller
Oct 2025
Anew home care is a great choice when looking for home healthcare services for yourself or your loved one. Robin S. with Anew is so helpful in answering questions, and takes her time to meet patient needs. My mother in law used Anew services following a rehab stay, and couldn't have been happier with the independence they helped her achieve in her home!
Patte Cole
Nov 2023
If I could leave zero I would. Have used them twice and both times care was unacceptable. Let’s start with excuses, delays and lack of communication- they are great at all of those. Can’t really speak to the actual PT or OT care as it took 9 days just to get to the evaluation. Neither one left a written schedule with when they would return. As far as skilled nursing & wound care, well expect to have your own equipment ( BP cuff) as there’s doesn’t work and wound care knowledge is non existent… Wouldn’t trust them to put a band aid on a hang nail. Stay far far away
Sean Kalinowski
Sep 2023
Good people
lois taylor
Feb 2020
My mom Has had ANew home heath for about a month. She has had physical therapy and occupational therapy and a bath aid . The care has been very good . They try to be accommodating and my mom enjoyed the bath aid . They helped us with exercises and showing the family exercises to help her get Stronger .
Jeremy Gordon
Oct 2017
My girlfriend was first brought into this agency after they assured her they could provide adequate care. She spent three years getting one bad aid after another. Within these three years she only received a couple of good aids. Her wound care treatment nurse was doing great but her case manager felt like her authority was being threatened so she yanked the nurse who was doing just fine and replaced her with a nurse who wasn't doing quite as good but submitted to the authority of the almighty case manager. This landed my girlfriend in the hospital. While she was in the hospital the team went behind her back and dropped her as a client resulting in a delay for her to get out of the hospital. While my girlfriend was under their care, her scheduler, Libby, counted on my girlfriend to do all of the scheduling and oftentimes sent new aids to her house without proper notification. My girlfriend never received a written notice in the mail that she was dropped as a client. After spending two weeks in the hospital they let her know she was dropped as a client on her previously scheduled discharge date. This company did such an awful job, Madelyn Dreyer sold the company to another individual so he can try to "save" her company. Please, for the sake of you or your loved ones wellbeing, find another company.
Anew Home Care (Home Health) is a Medicare-certified home health agency (certified since 1987). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
3.0 / 5 patient survey rating
85 completed patient surveys, 18% response rate.
Hospital outcomes
How patients did
Service area
Anew Home Care (Home Health) reports serving 106 ZIP codes, including Indianapolis, Lafayette, Carmel, Fishers, Greenwood, Noblesville, Arcadia, Avon, Bargersville, Battle Ground and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157187. National figures are the average across all certified agencies.
Anew Home Care (Home Health) offers At-Home Care and Home Health.
Anew Home Care (Home Health) is located at 210 Professional Ct in Lafayette, Indiana.
Anew Home Care (Home Health) carries a 3.0 out of 5 rating from 5 Google reviews. Anew Home Care provides in-home skilled nursing, therapy, and aide services in Lafayette, Indiana, with reviewers offering sharply mixed experiences. Some families describe helpful staff and effective physical and occupational therapy, while others report serious lapses in communication, aide quality, and care continuity. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Anew Home Care (Home Health) is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Anew Home Care (Home Health) directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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