MyLivingChoice

Andover Village Skilled Nursing & Rehabilitation

486 S Main St

3(24 ratings)

Andover Village Skilled Nursing & Rehabilitation, photo 11 / 5

Quick Facts

Total units
99
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
99
Capacity
Licensed for up to 99 residents

What Families Think

Reviews of Andover Village are sharply divided: several families describe serious neglect, understaffing, and poor administration, while at least one long-term resident and a few reviewers praise specific caregivers and the food. Multiple reports raise concerns about cleanliness, staffing levels, and how the administration responds to family complaints.

The Good

  • Some staff praised as caring and attentive
  • Food described as very good by a resident
  • One resident reports feeling safe after years living there

The Bad

  • Multiple reports of understaffing and neglect
  • Several reviewers cite bed sores or being left soiled
  • Complaints about administration's lack of empathy and honesty
  • One report of bug infestation in resident rooms

AI-generated from reviews and community data.

Andover Village Skilled Nursing & Rehabilitation is a senior living community in Andover, Ohio offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.0 out of 5 across 24 reviews.

About Andover Village Skilled Nursing & Rehabilitation

Andover Village Skilled Nursing & Rehabilitation is a skilled nursing / long term care community in Andover, Ohio. The community is licensed for up to 99 residents.

Families rate Andover Village Skilled Nursing & Rehabilitation 3 out of 5 based on 24 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Andover Village Skilled Nursing & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Andover Village Skilled Nursing & Rehabilitation

3overall · 24 ratings combined

3★ on Google (24)

Judy Rea

Jul 2026

via Google

My daughter was there and they where horrible place to be came home in worse shape then when she went went for rehab what a joke came home with a large size wound on her back side

Clint Farmer

Jul 2026

via Google

The one nurse there Brandy Barnes is amazing she might even own the place very smart educated and knows what she's doing.

Tyra B

Apr 2026

via Google

ABSOLUTELY HORRIBLE. Management is terrible, the kitchen manager Henry is awful, nurses are rude. Nobody has any empathy or cares. I would never send anyone I love here. Not even my worst enemy. The bedrooms have bugs, I’m sure the kitchen does too. They left my uncle soiled for HOURS, he is dead now thanks to them. DONT SEND YOUR LOVED ONES HERE.

Marquette James

Sep 2025

via Google

Administration is horrible. The place is continously understaffed. I would not send my worst enemy there. If you want someone to die than this is the place to send that person. My Mom sat in her filth for who knows how long and under 1 week had bed sores because she was neglected. There is some really nice staff but it's Administration lacks empathy and only wants money while the residents go without what is in their care plan. If you truly love your people and want them to get the best care possible then do NOT consider this place for any reason not rehab, skilled nursing, and definitely NOT long term. The social representative also has no respect for HIPPA laws.

Stacy Trask

May 2025

via Google

My daughter was a patient here for a year, and I could not believe how horrible this place is. The administration is a joke and they never tell the truth about anything. And once you voice your concerns about things that they are doing with your loved ones and why they are doing it , the administrator does everything she can to have the family removed from the nursing home. This place needs to get a whole new administration and the owners really need to pay more attention to what's happening in their facility. Please don't let your loved one ever become a patient here.

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Government Inspection History

4 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 25, 2025Health Complaint3 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2025

Jul 8, 2024Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024

May 12, 2022Fire Safety StandardHealth Standard2 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2022

Apr 4, 2019Fire Safety StandardHealth Standard5 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2019

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Andover Village Skilled Nursing & Rehabilitation offer?

Andover Village Skilled Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Andover Village Skilled Nursing & Rehabilitation located?

Andover Village Skilled Nursing & Rehabilitation is located at 486 S Main St in Andover, Ohio.

What do families say about Andover Village Skilled Nursing & Rehabilitation?

Reviews of Andover Village are sharply divided: several families describe serious neglect, understaffing, and poor administration, while at least one long-term resident and a few reviewers praise specific caregivers and the food. Multiple reports raise concerns about cleanliness, staffing levels, and how the administration responds to family complaints.

How did Andover Village Skilled Nursing & Rehabilitation do on recent health and safety inspections?

Andover Village Skilled Nursing & Rehabilitation had 4 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Andover Village Skilled Nursing & Rehabilitation?

Submit the Request Information form on this page to connect with Andover Village Skilled Nursing & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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