Judy Rea
Jul 2026
My daughter was there and they where horrible place to be came home in worse shape then when she went went for rehab what a joke came home with a large size wound on her back side
1 / 5CMS Care Compare
Reviews of Andover Village are sharply divided: several families describe serious neglect, understaffing, and poor administration, while at least one long-term resident and a few reviewers praise specific caregivers and the food. Multiple reports raise concerns about cleanliness, staffing levels, and how the administration responds to family complaints.
AI-generated from reviews and community data.
Andover Village Skilled Nursing & Rehabilitation is a senior living community in Andover, Ohio offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.0 out of 5 across 24 reviews.
Andover Village Skilled Nursing & Rehabilitation is a skilled nursing / long term care community in Andover, Ohio. The community is licensed for up to 99 residents.
Families rate Andover Village Skilled Nursing & Rehabilitation 3 out of 5 based on 24 Google reviews.
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Help Me Choose3overall · 24 ratings combined
3★ on Google (24)
Judy Rea
Jul 2026
My daughter was there and they where horrible place to be came home in worse shape then when she went went for rehab what a joke came home with a large size wound on her back side
Clint Farmer
Jul 2026
The one nurse there Brandy Barnes is amazing she might even own the place very smart educated and knows what she's doing.
Tyra B
Apr 2026
ABSOLUTELY HORRIBLE. Management is terrible, the kitchen manager Henry is awful, nurses are rude. Nobody has any empathy or cares. I would never send anyone I love here. Not even my worst enemy. The bedrooms have bugs, I’m sure the kitchen does too. They left my uncle soiled for HOURS, he is dead now thanks to them. DONT SEND YOUR LOVED ONES HERE.
Marquette James
Sep 2025
Administration is horrible. The place is continously understaffed. I would not send my worst enemy there. If you want someone to die than this is the place to send that person. My Mom sat in her filth for who knows how long and under 1 week had bed sores because she was neglected. There is some really nice staff but it's Administration lacks empathy and only wants money while the residents go without what is in their care plan. If you truly love your people and want them to get the best care possible then do NOT consider this place for any reason not rehab, skilled nursing, and definitely NOT long term. The social representative also has no respect for HIPPA laws.
Stacy Trask
May 2025
My daughter was a patient here for a year, and I could not believe how horrible this place is. The administration is a joke and they never tell the truth about anything. And once you voice your concerns about things that they are doing with your loved ones and why they are doing it , the administrator does everything she can to have the family removed from the nursing home. This place needs to get a whole new administration and the owners really need to pay more attention to what's happening in their facility. Please don't let your loved one ever become a patient here.
4 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 1, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2019
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Andover Village Skilled Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Andover Village Skilled Nursing & Rehabilitation is located at 486 S Main St in Andover, Ohio.
Reviews of Andover Village are sharply divided: several families describe serious neglect, understaffing, and poor administration, while at least one long-term resident and a few reviewers praise specific caregivers and the food. Multiple reports raise concerns about cleanliness, staffing levels, and how the administration responds to family complaints.
Andover Village Skilled Nursing & Rehabilitation had 4 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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