Aimee Mallory
Mar 2026
My brother in law is here. Nice staff and very compationate.
4.2(25 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers describe Eagle Pointe as a warm, compassionate skilled nursing and rehab center in Orwell, Ohio, where staff and administration are frequently praised for kindness and smooth transitions for new residents. Families highlight strong communication from nursing staff and an active schedule of activities and outings for residents.
AI-generated from reviews and community data.
Eagle Pointe Skilled Nursing & Rehab Center is a senior living community in Orwell, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 4.2 out of 5 across 25 reviews.
Eagle Pointe Skilled Nursing and Rehabilitation is a Medicare- and Medicaid-certified, VA-approved skilled nursing center in Orwell, Ohio. The facility provides 24-hour skilled nursing care for both short-term rehabilitation and longer-term stays, supported by physicians, social workers, and nutritionists on staff.
The community emphasizes customized professional care delivered in a comfortable, home-like setting. Care is designed to help residents regain function and safely return home or transition to the next level of care. The facility also offers respite care for family caregivers who need temporary relief.
Eagle Pointe maintains an active programming schedule that includes recreational activities and community outings. Recent activities have included social events like cotton candy treats prepared by the Activities Director and group breakfast outings to local restaurants, combining fresh air and good company with daily engagement.
The facility is committed to inclusive, compassionate care that respects the lived experiences and cultural backgrounds of residents, with particular attention to mental health awareness and support that meets people where they are.
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Help Me Choose4.2overall · 25 ratings combined
4.2★ on Google (25)
Aimee Mallory
Mar 2026
My brother in law is here. Nice staff and very compationate.
Billie Shepherd
May 2025
They treat their patients with kindness. They have a younger bariatric population that they have a lot of fun with. Do a lot of activities and outings. I do wish they were allowed to use bleach to clean their bathrooms though. :)
Danielle Fultz
Sep 2024
My older brother Andy had a stroke and was placed in the hospital. He had no children and was divorced,so I was the one to make his decisions for him. Eagle Pointe was not our first pick, only because our other brother worked at the facility we chose,and he was also an S.T.N.A. After a few months I realized I wasn't able to visit him as often as I liked, so I made the decision to move him. The transition to Eagle Pointe was so smooth and easy. Laura the social worker took care of everything. As soon as Andy got to Eagle Pointe he was instantly treated like family by the staff and other residents. I'm so greatful for that. I look at reviews online and think to myself, everyone will always have an opinion about a place. Some will hate it while others love it. I'm here to tell you, I,along with my other family members love it and we're so thankful for the care Andy received. My only regret is not moving him to Eagle Pointe sooner.
R Lud
May 2024
Amazing staff! My mother went in for rehab but ended up needing long term care. Everyone was so happy to help and support us through the transition: answering all questions and offering assistance however and whenever they could. I am so grateful for the love and care my mother is receiving at Eagle Pointe. My mother really wanted her hair done and within hours they had it arranged for her! They sent me photos from the salon and her "new" do. She was so happy! I love that they post all the activities they do with residents on their facebook page - it is a treat to see the candid photos! The nursing staff does a great job of keeping me informed if there is any concern or change in health of my mom and the care staff really loves her and all her quirks! We couldn't ask for a better place for my mom!
Dawn Dale
Apr 2023
I absolutely love Eagle Pointe Skilled Nursing and Rehabilitation. The administrator is very kind and courteous. The admissions director is always helpful and pleasant. Every time I have walked into the facility everyone is smiling and happy. I would definitely recommend Eagle Pointe Skilled Nursing and Rehabilitation.
7 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2026
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 13, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2025
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 2, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 2, 2024
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 11, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity K of L: immediate jeopardy, patternCorrected Dec 16, 2019
Respond appropriately to all alleged violations.
Severity K of L: immediate jeopardy, patternCorrected Dec 16, 2019
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
Severity K of L: immediate jeopardy, patternCorrected Dec 16, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Eagle Pointe Skilled Nursing & Rehab Center offers Skilled Nursing / Long Term Care.
Eagle Pointe Skilled Nursing & Rehab Center is located at 87 Staley Road in Orwell, Ohio.
Reviewers describe Eagle Pointe as a warm, compassionate skilled nursing and rehab center in Orwell, Ohio, where staff and administration are frequently praised for kindness and smooth transitions for new residents. Families highlight strong communication from nursing staff and an active schedule of activities and outings for residents.
Eagle Pointe Skilled Nursing & Rehab Center had 7 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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