3.7(68 ratings)· Amherst average: 4.2
1 / 5CMS Care Compare
Reviews for Sprenger Health Care Amherst Manor are mixed: several families highlight compassionate, attentive staff and a smooth move-in experience, particularly for residents in the memory care unit, while a couple of reports raise serious concerns about staffing levels and resident safety.
AI-generated from reviews and community data.
Sprenger Health Care Amherst Manor Retirement Community is a senior living community in Amherst, Ohio offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 68 reviews.
Sprenger Health Care Amherst Manor Retirement Community is a skilled nursing / long term care community in Amherst, Ohio. The community is licensed for up to 114 residents.
Families rate Sprenger Health Care Amherst Manor Retirement Community 3.7 out of 5 based on 68 Google reviews.
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Help Me Choose3.7overall · 68 ratings combined
3.7★ on Google (68)
Elizabeth Cifranic
Jun 2026
Many times I would go in and find my grandma half off her bed falling no staff no where to be find ..I can't afford to move her working on getting a ranch house to have her live with me...this place was on news and paper for critical violations..I wouldn't recommend this place not even for someone on their last days run run run from this place and do your research..no one's ever at any desk stations halls are full of residents but never no staff
Mark
Jun 2026
I just moved a family member into Amherst Manor assisted living and everything went smoothly. Everyone was very helpful answered all our questions. They made the transition very smooth. I recommend them to anyone looking for a great place for their loved ones.
Sarah Simkovich
Jun 2026
I moved my mom here earlier this year . She has done amazing . She is on the Memory Care Unit and all of the staff have been wonderful. They always give me an update on her day and it’s much appreciated . They are all very attentive , kind and polite . All my moms aides and nurses are compassionate and caring . They were made for this line of work . I know she is in god hands with them ! Endia , the Administrator has been very helpful as well . She answers any questions and is very welcoming and inviting . Her attitude is very positive and has a bubbly personality . She is always seeking and introducing herself to family members . You can tell she truly cares and is compassionate about her job , her team and most importantly her residents . I feel good leaving the visit with my mom knowing she is in good hands .
Denise Stewart
May 2026
Outstanding staff and nurses. Very helpful,patient, and kind. Especially Morgan. Her knowledge, compassion,and patience is fantastic. Always helpful, commitment to detail, and communication to the family is always above and beyond
Melissa Cutlip
May 2026
This place is just flat out disgusting, threw out all my granpas laundry. Then, when I was a patient, they nearly killed me they don’t even deserve a star
4 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Have policies on smoking.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Have restrictions on the use of portable space heaters.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2022
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2022
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2022
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2022
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 17, 2022
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 17, 2022
Employ staff that are licensed, certified, or registered in accordance with state laws.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2019
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2019
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2019
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2019
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2019
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2019
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 3, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Sprenger Health Care Amherst Manor Retirement Community offers Independent Living and Skilled Nursing / Long Term Care.
Sprenger Health Care Amherst Manor Retirement Community is located at 175 N Lake Street in Amherst, Ohio.
Reviews for Sprenger Health Care Amherst Manor are mixed: several families highlight compassionate, attentive staff and a smooth move-in experience, particularly for residents in the memory care unit, while a couple of reports raise serious concerns about staffing levels and resident safety.
Sprenger Health Care Amherst Manor Retirement Community had 4 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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