MyLivingChoice

American Nursing Care

4550 Middle Rd # C

2(8 ratings)· Columbus average: 4.6

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American Nursing Care, photo 1

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1982

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families offering feedback on American Nursing Care describe a stark divide: some praise the nurses for compassion and thoroughness, while others report serious lapses in reliability and professionalism. With a 2 out of 5 Google rating from 8 reviews, experiences appear inconsistent.

What reviewers praise

  • Nurses described as caring and thorough
  • Staff praised for going above and beyond
  • Several happy clients mentioned by name

What reviewers flag

  • Multiple reports of missed or no-show appointments
  • One report of dropping a patient without warning
  • One report of staff being rude and disrespectful

AI-generated from reviews and community data.

American Nursing Care is a home health agency serving Columbus, Indiana offering Home Health. Families rate it 2.0 out of 5 across 8 reviews.

About American Nursing Care

American Nursing Care is a Medicare-certified home health agency in Columbus, Indiana, operating since 1982. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients at home. It holds a CMS quality star rating of 4.0 of 5 stars.

Reviewers describe markedly different experiences with the agency. Some families report highly attentive care, with one reviewer writing, "every single nurse we encountered was sweet, caring, and very thorough." Others raise concerns about missed appointments, service cancellations without notice, and communication with family members. Reviews are mixed on the areas of appointment reliability, staff conduct, and follow-through on services.

Types of Care at American Nursing Care

Home Health

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Reviews of American Nursing Care

2overall · 8 ratings combined

2★ on Google (8)

Kristy Rardon

Apr 2024

via Google ↗ · Report

This company is by far the BEST nursing company I have witnessed. They came in & helped take care of my dad, every single nurse we encountered was sweet, caring, and very thorough. Crystal, Jessica, Megan, and especially Cathy❤️ Thank you all so much, for everything and going above and beyond for my dad. ❤️

Barbara Barrix

Dec 2020

via Google ↗ · Report

these people want to avoid work at all costs. No warning and they dropped my mother. Why? because they would have to do what they advertise. WOW.....THey suck....find some other organization that is professional.

Don Anderson

Dec 2019

via Google ↗ · Report

These people said they were going to be over to take care of my father who needs wound care and they have missed appointments they set up multiple day always saying they’d be there the following day but missing those appointments as well. This is a horrible company.

Ashley Jarnagin

Jun 2019

via Google ↗ · Report

ANC is absolutely wonderful! They really care about their patients and take the time to establish a good relationship with them :) I have heard of many, many happy clients with them!

Water Jet

Aug 2018

via Google ↗ · Report

The people with this company are very rude. They like to yell at people who are trying there best to take care of family members, give ultamatums and are very disrespecfu'll

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By submitting, you're okay with us and American Nursing Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

American Nursing Care is a Medicare-certified home health agency (certified since 1982). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well94%US 86%
  • The team discussed medicines, pain and home safety89%US 82%

142 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community93%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around91%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations73%US 61%

Service area

American Nursing Care reports serving 30 ZIP codes, including Columbus, Brownstown, Butlerville, Clifford, Commiskey, Crothersville, Deputy, Dupont, Edinburgh, Elizabethtown and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157077. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does American Nursing Care offer?

American Nursing Care offers Home Health.

Where is American Nursing Care located?

American Nursing Care is located at 4550 Middle Rd # C in Columbus, Indiana.

What do families say about American Nursing Care?

American Nursing Care carries a 2.0 out of 5 rating from 8 Google reviews. Families offering feedback on American Nursing Care describe a stark divide: some praise the nurses for compassion and thoroughness, while others report serious lapses in reliability and professionalism. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from American Nursing Care?

Yes. American Nursing Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use American Nursing Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit American Nursing Care?

Submit the Request Information form on this page, or contact American Nursing Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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