Shamir Shalom
Aug 2026
Bad
1 / 6Reviews of American In-Home Care in Orlando are mixed, with several families praising specific caregivers and staff for compassionate, reliable support during difficult times, while other reviewers report serious problems getting scheduling issues resolved or reaching someone by phone. The agency offers a range of in-home services from companionship to post-surgical and live-in care, but experiences with office communication and case management appear inconsistent.
AI-generated from reviews and community data.
American In-Home Care - Orlando is a senior living community in Orlando, Florida offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.4 out of 5 across 15 reviews.
American In-Home Care provides in-home care services in Orlando, Florida. The agency offers companion care, live-in care, personal care assistance, post-surgical care, respite care, and skilled nursing services tailored to help seniors age in place while maintaining independence and safety in their own homes.
The company begins all services with a free in-home consultation where a Client Care Liaison meets with the senior and family to understand their specific needs and circumstances. Care providers are personally screened and vetted, and the agency offers flexibility to change providers at any time without penalty. Services are available 24/7, with care coordinators and office staff supporting both clients and families throughout the care process.
Companion care is designed for those who do not require hands-on assistance but benefit from having someone present to prevent loneliness and ensure safety. Live-in care providers reside full-time in the home and perform services throughout the day and night on a customized schedule. Personal care services assist those who need regular hands-on support with daily activities to remain at home.
The agency also offers post-surgical care to help clients recover in their own homes during the critical weeks following surgery, and respite care that provides temporary relief for family caregivers. Registered nurses are available to help patients make informed decisions about their care. American In-Home Care is licensed to operate in Florida and works in coordination with its sister companies to serve seniors across the state.
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Help Me Choose3.4overall · 15 ratings combined
3.4★ on Google (15)
Shamir Shalom
Aug 2026
Bad
moni Hughes
Apr 2026
i HAVE USED AMERICAN IN HOME FOR 10 YRS. AND LOVE THEM TO WORK WITH AND THEIR RELIABLE UPLIFTING ESTUTE CAREGIVER'S. I WORKED IN ORLANDO FOR YEARS IN REHAB WAY BEFORE HAVING A NEED FOR CAREGIVING AND COULD NOT RECOMMEND A BETTER FIT.<br>MONICA
Zaida Rios
Aug 2025
Eraina, was wonderful. She helped make the process easy and effortless to sign up.
Sondra Ottum
Aug 2025
Eraina was an absolute delight to work with. She made the onboarding process incredibly easy and smooth. She was quick to respond and provided comprehensive explanations. I genuinely hope that the rest of my time with this company is as enjoyable as my onboarding experience.
Scott Stevenson
Sep 2023
I contacted the Naples location, speaking with Michael Cantasano. We had a great conversation and he assured me that, given he has hundreds of practitioners available, it made the most sense to set up and appt. a couple days before I needed post-surgical assistance. I hesitated, as I wanted to shore this very important aspect of my surgery ASAP, but he insisted. He then apparently inadvertently called me a couple weeks before my surgery (thinking I had again just inquired) and we chatted again, re-establishing that our appointment (10:30AM two days before my surgery date) is in the books. I felt very re-assured and he even suggested he or his wife would be willing to assist me with taking care of my dogs, my greatest concern in the entire post-surgical period.<br><br>Unfortunately, Michael didn't call at out appointed time and after calling in several times, leaving messages, I was told if I call back / am reconnected I might be lucky to connect someone else who could arrange my care (rather than Michael). I was also told that only Michael could arrange for my post-surgical care. He was contacted when I was on hold and I was told he was speaking with a doctor. He messaged me a couple hours after our appt. time and noted he'd had an emergency.<br><br>These are not issues I was willing to put to chance (after spending a sum total of nearly 2 hours on the phone) hoping I'd be set up with post-surgical care through this company.<br><br>My thought: Ask to be set up and assured care ASAP and don't wait for a last week appt, as it may create undo stress. It seems that your first contact person and/or Michael will be the centerpiece of arranging care with this company, so be aware.<br><br>NOTHING about my initial conversations gave me concern other than that I though it odd to not shore down and appointment earlier, but I trusted that either Michael would make the system run smoothly or that with "over 500" practitioners available, their operation was large enough to ensure someone else could take up the slack and get me set up in a timely fashion.<br><br>Of course, I have no experience with the actual care provided. My experience was simply that of not being able to efficiently set up my care in a way that re-assured me I'd be taken care of post surgery.<br><br>I hope this helps someone in the future!
American In-Home Care - Orlando offers At-Home Care and Skilled Nursing / Long Term Care.
American In-Home Care - Orlando is located at 1800 Pembrook Dr Ste 332 in Orlando, Florida.
Reviews of American In-Home Care in Orlando are mixed, with several families praising specific caregivers and staff for compassionate, reliable support during difficult times, while other reviewers report serious problems getting scheduling issues resolved or reaching someone by phone. The agency offers a range of in-home services from companionship to post-surgical and live-in care, but experiences with office communication and case management appear inconsistent.
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Home care agencies serving Orlando bring help to the house: daily living, companionship, and respite for family caregivers.