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Amedisys Hospice Care

240 Pullman Square Ste 255

3.5(8 ratings)· Butler average: 4.2

Amedisys Hospice Care — photo 11 / 5

Quick Facts

Availability
Care team available 24 hours a day, 7 days
Veteran support
Participates in We Honor Veterans program
Bereavement support
Up to one year of counseling after loss
Service area
Covers nine counties in western Pennsylvania

What Families Think

Reviews for this hospice service are sharply divided: several families praise individual nurses and aides for compassionate, hands-on care during difficult final days, while others report serious lapses in communication and follow-through from the office and staffing gaps. The care team model includes nursing, aides, social work, and chaplain support, but multiple complaints point to inconsistency in reliability.

The Good

  • Nurses and aides described as deeply compassionate and dedicated
  • Comprehensive care team includes chaplain and social worker support
  • Up to one year of bereavement counseling for families
  • We Honor Veterans program for end-of-life veteran care
  • Families felt supported and comforted during difficult final days

The Bad

  • Several reports of unresponsive, dismissive office staff
  • One report of an 18-hour delay delivering comfort medications
  • One report of a month without aide service and no follow-up call
  • Reviewers note nursing staff turnover affecting care continuity

AI-generated from reviews and community data.

About Amedisys Hospice Care

Amedisys Hospice Care in Butler, Pennsylvania provides specialized hospice care for patients with terminal illnesses no longer responding to medical treatment. The care focuses on pain and symptom management, emotional and spiritual support, and assistance for families and caregivers rather than curative intervention.

The hospice team delivers comprehensive services including nursing care, medication management, hospice aides for assistance with daily living activities, social work services, chaplain support, and trained volunteer companionship. A physician, nurse, social worker, chaplain, bereavement counselor, and hospice aide work together to develop personalized care plans. The team is available 24 hours a day, 7 days a week to meet patient and family needs.

Amedisys Hospice Care serves multiple counties including Allegheny, Armstrong, Beaver, Butler, Clarion, Lawrence, Mercer, Venango, and Westmoreland. The organization participates in the We Honor Veterans program to address veterans' unique end-of-life needs and offers specialized care for patients with dementia and end-stage heart failure.

Family support extends beyond the patient's care. Families receive emotional and practical support from social workers and trained volunteers, with up to one year of bereavement counseling available after a loved one's passing. Both virtual and in-person bereavement support groups are facilitated by the Amedisys bereavement support team.

Hospice services are typically covered 100% by Medicare Part A, Medicaid in most states, and many private or managed care insurance plans for eligible patients. Covered services include all medications, equipment, and supplies related to the terminal illness.

Types of Care

Home Health and Hospice

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Reviews

3.5overall · 8 ratings combined

3.5★ on Google (8)

Anonymous Anonymous

Apr 2025

via Google

Go elsewhere. In resent months the office staff has been less than caring, very rude, non compassionate and very dismissive when phone calls of concern are made to the office. Kim, who I spoke with dismissed all of my concerns. Nursing staff is quiting. There are no calls made when staff does not arrive. We did not have aide service for over a month with no call from the office. This is a disgrace, Hospice should be the most compassionate health care as our loved ones are dieing. Please stay away from this company as other Hospice services offer more!

Janice Hazelton

Mar 2025

via Google

Everyone who came to our home, nurses people helping with bath and anyone else were very helpful and caring to my husband and myself. They made us feel secure and comforted us when he was going through his rough time. Thank you I would recommend Amedisys Hospice to anyone who requires their care.

Lottie Medvit

Oct 2024

via Google

We signed papers with Amedisys for my Dad to receive hospice care yesterday afternoon. It has been 18 hours and they have YET to deliver his meds to help him to be more comfortable. Aren't comfort measures hospice' first priority?!?! BIG FAIL. My dad has been without ANYTHING to make him comfortable since yesterday when he left the hospital. Stay away from this company.

Stephanie G.

Sep 2023

via Google

As I wasn't a primary caretaker, I only met my grandfather's final nurse from Amedisys, Shelby. Despite covering the entire area for the Labor Day weekend, her dedication was unwavering. She was so genuinely kind and compassionate, providing guidance to our family for helping our loved one through his final day with grace and empathy. I told her that she's truly an angel on Earth, and it's true. Being a hospice nurse requires a special kind of person, someone who can absorb immense grief while still being the rock that each family needs. Thanks to Shelby, we felt fully prepared for what to expect, and were able to keep him comfortable through his final moments in this world. From the bottom of our hearts, thank you Shelby. This world is a better place with you in it.

Marcy Velgos

Apr 2023

via Google

The staff at Amedisys that cared for my Step Dad recently was the most kind and caring people.I cannot express how much the caregivers that helped my Dad at this very difficult time meant to myself, my Mom and our family.They genuinely care! They made it possible for him to be at his home surrounded by his loved ones in his final days. Thank you, Theresa, Steve, Samantha and everyone else that helped, We truly appreciate you! The family of William Cafrelli

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