2.5(17 ratings)· Butler average: 4.3
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Quality Life Services are sharply divided: some families praise the caring, family-owned staff, while others report serious concerns about medication errors, unprofessional nursing staff, and poor communication. With a 2.5-star average from 17 Google reviews, experiences appear to vary significantly by location and shift.
AI-generated from reviews and community data.
Quality Life Services is a senior living community in Butler, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.5 out of 5 across 17 reviews.
Quality Life Services is a skilled nursing and long-term care facility in Butler, Pennsylvania. It is licensed to provide 24-hour staffing, emergency call systems, housekeeping, laundry service, medication management, and wheelchair accessibility.
Reviews of the facility are mixed. Some reviewers praise the staff as caring and report that the company takes quality seriously. Others describe significant concerns with medication management, nursing communication, food quality, and staff professionalism. One reviewer noted that housekeeping performed well. The Google rating across 17 reviews is 2.5 of 5 stars.
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Help Me Choose2.5overall · 17 ratings combined
2.5★ on Google (17)
Sherrie Heist
Dec 2025
Unprofessional nursing staff, poor communication to family members. I do not recommend this facility ever. This facility is in Sarver, PA The positive comments I can make was their housekeeping was good and a few aides were sweet to my mom.
Rich Ionat
Oct 2025
They took care of my mother. I dont see the reason for the poor reviews, this is a great Nursing Home, with very caring employees
Christina Ochs
Nov 2022
Wonderful company. They really care about their patients and the quality of care and being family owned and operated makes a difference in how things are run. Every staff member I have been involved with goes above and beyond.
JstnRossetti
Mar 2019
The care here is non existent... the food is horrible and you don’t even get a full meal. You get better food at the hospital. They have a receptionist at the Apollo location who ignores my mother when my mom comes in to pay the horribly high bill.... my mom has been through enough trauma and this place hires employees who treat her bad.... imagine how they treat the residents???? Don’t send your loved ones here.
Roni Kurtz
Jul 2018
If I could this place negative stars I would. Whatever you do.....DO NOT TAKE SOMEONE YOU LOVE TO THIS PLACE!! We took my Mom to the grove city location. She was not given the correct medications, even after speaking with the director of nursing and having her own Dr. fax a prescription to the facility. Rude nurses that hang up on you when you try to clarify what medications your Mother is on. My Mom said that the food was disgusting! The check on your loved one once in the morning, then close the door and leave them in there all day, without any contact from anyone. They also do not give the residents a tv remote control, so they cannot change the channel or even turn down the volume.
Quality Life Services offers Skilled Nursing / Long Term Care.
Quality Life Services is located at 612 N Main St A in Butler, Pennsylvania.
Quality Life Services carries a 2.5 out of 5 rating from 17 Google reviews. Reviews of Quality Life Services are sharply divided: some families praise the caring, family-owned staff, while others report serious concerns about medication errors, unprofessional nursing staff, and poor communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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