Cambrie Stinnett
Sep 2026
Hands down, best group of people to take care of your family member!
Access Home Health
3262 Old Shell Road, Ste B4.2(23 ratings)· Mobile average: 4
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1 / 5Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1977
- Medicare Certification
- Medicare-certified home health agency since 1977
- Quality Rating
- 4.0 out of 5 Medicare quality stars
- Therapy Services
- In-home physical, occupational, and speech therapy offered
- Ownership
- Privately owned home health agency
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Amedisys Home Health Care in Mobile has served the area since 1977 and holds a 4.0 out of 5 Medicare quality star rating. Most reviewers, including a referring healthcare professional, describe the nurses and office staff as caring and helpful, though a couple of families report serious problems with communication, cost, and follow-through on promised services.
What reviewers praise
- Nurses and staff described as caring and helpful
- Praised by a collaborating healthcare professional for thoroughness
- Long-standing Medicare-certified provider since 1977
- 4.0 out of 5 Medicare quality star rating
What reviewers flag
- One report of unclear, high daily charges for PT visits
- One serious report of poor communication about medication changes
- One account of unreliable aide support during hospice care
- One reviewer felt accused and disrespected by a staff member
AI-generated from reviews and community data.
Access Home Health is a home health agency serving Mobile, Alabama offering Home Health. Families rate it 4.2 out of 5 across 23 reviews.
About Access Home Health
Amedisys Home Health Care is a Medicare-certified home health agency serving Mobile, AL and has been Medicare certified since 1977. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Amedisys Home Health Care 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Access Home Health
Home Health
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Help Me ChooseReviews of Access Home Health
4.2overall · 23 ratings combined
4.2★ on Google (23)
Lydia Copeland
Sep 2026
The office folks are kind on the phone and the staff have been great in the home!
Emily Musgrove
Sep 2026
Access Home Health is such an amazing company! Such a supportive and professional group of staff and clinicians. I highly recommend for any home health service needs!!
Bamabus 1
Sep 2026
Best Home Health in Mobile Al
Jamie Stewart
Sep 2026
The staff at Access Home Health are passionate about what they do!
Medicare Quality of Care
Access Home Health is a Medicare-certified home health agency (certified since 1977). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency85%US 79%
- Rated their overall care 9 or 10 out of 1088%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well91%US 86%
- The team discussed medicines, pain and home safety84%US 82%
327 completed patient surveys, 23% response rate.
Hospital outcomes
- Discharged to the community82%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around88%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing90%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly85%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
Access Home Health reports serving 34 ZIP codes, including Mobile, Theodore, Axis, Bay Minette, Bayou La Batre, Chunchula, Citronelle, Coden, Creola, Dauphin Island and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017020. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Access Home Health offer?
Access Home Health offers Home Health.
Where is Access Home Health located?
Access Home Health is located at 3262 Old Shell Road, Ste B in Mobile, Alabama.
What do families say about Access Home Health?
Access Home Health carries a 4.2 out of 5 rating from 23 Google reviews. Most reviewers, including a referring healthcare professional, describe the nurses and office staff as caring and helpful, though a couple of families report serious problems with communication, cost, and follow-through on promised services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Access Home Health?
Yes. Access Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Access Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Access Home Health?
Submit the Request Information form on this page, or contact Access Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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