Josehl Yepez
Apr 2026
Alex The receptionist front desk was really nice and really professional, top tier treatment for new residents/patients!
Palm Gardens Health And Rehabilitation
3104 Dauphin Square Connector3.2(32 ratings)· Mobile average: 3.9
1 / 4Quick Facts
- Total units
- 100
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 100
- Inspections
- View history (18 citations)
- Reported bathroom ratio
- About 4 patients share one toilet and sink
- Mobility aid availability
- Reported shortage of canes, walkers, wheelchairs
CMS Care Compare
What Families Think
Reviews for Palm Gardens Health and Rehabilitation are largely negative, with families describing overcrowding, unmet basic needs, and slow or dismissive responses from staff during medical concerns. A few reviewers singled out the front-desk receptionist for friendly, professional service, but most feedback centers on care quality and cleanliness issues.
The Good
- Receptionist praised as friendly and professional
- In-room dining or restaurant-style dining area
- Beautician and laundry services available
- Cable TV and Wi-Fi in resident rooms
The Bad
- Multiple reports of neglect and unaddressed hygiene needs
- Several reviewers describe overcrowding and shared bathrooms
- One report of rough handling and dismissive nursing staff
- One report of slow response to a newly admitted resident
AI-generated from reviews and community data.
Palm Gardens Health And Rehabilitation is a senior living community in Mobile, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 32 reviews.
About Palm Gardens Health And Rehabilitation
Palm Gardens Health and Rehabilitation, LLC is a long-term care and rehabilitation facility in Mobile, Alabama, offering skilled nursing care with professionally trained nurses, certified nurses' aides, and therapists on staff.
The facility provides personalized care with a home-like environment, featuring beautifully decorated common areas and outdoor courtyards. Residents have access to daily activities designed to keep them active and involved.
Amenities include beautician services, laundry services, cable television in each resident room, and complimentary Wi-Fi. Dining options allow residents to eat in their rooms or in the facility's restaurant-style dining area.
Types of Care at Palm Gardens Health And Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Palm Gardens Health And Rehabilitation
3.2overall · 32 ratings combined
3.2★ on Google (32)
Megan Foster
Mar 2026
Receptionist is diligent, case managers are dodgy. Place is overcrowded and extremely lacking in essentials such as walking aids like canes, walkers wheelchairs... My mother was a fall risk so I asked if we coukd get a vedside potty chair or bedpan but was denied bc she hadn't had an "assessment" not even lowest standard diaper or pee mat could be accommodated . Not 1 MENTION OF OVERCROWDING, PATIENTS BUNKED UP; no privacy or personal space & half as many bathrooms, minimum of 4patients/ 1 toliet, 1 sink & outdated hazardous standard bath tub.
Lisa Renye
Oct 2025
My dad was placed in this facility to do a 31 day rehab to get his strength up after coming out of the hospital. He went into the hospital because he was bleeding out from a surgical wound and almost died. After he was transferred to this facility he started bleeding again and was very anxious that it was serious because of what happened previously. The nurses did not take him seriously, argued with my mom over the phone, and then once she was no longer on the phone they retaliated against him by handling him roughly. He was so afraid he asked to be discharged against medical advice. The facility was also not clean and staff seemed too casual about doing their jobs properly. Do not send your family member here if you can avoid it.
Turkessa Nelson
Aug 2025
I would not leave my pet rock there. Working in healthcare you supposed to have compassion for people and there isn't any at this facility. They will look you square in your face and act concerned about your loved one then leave them there in a wet dirty diaper all day and night. It's called elderly abuse and neglect and they shouldn't have a job.
Phyllis Esgro
Aug 2025
My sister was just admitted yesterday. NOT impressed at all! From 12:30 to 3:15 she had not been welcomed or accommodated in any way. When the head nurse finally did come in to check her condition she was not physically able to turn my sister to check areas and could not even take her clothing off. What if I had not arrived at that time? Actually I could go on with more... Not pleased at all!!
Government Inspection History
3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jul 16, 2021Fire Safety StandardHealth Standard4 citations
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2021
Nov 14, 2019Fire Safety StandardHealth Standard4 citations
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Sep 13, 2018Fire Safety StandardHealth Standard10 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2018
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2018
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2018
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2018
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2018
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2018
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2018
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2018
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Oct 15, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Palm Gardens Health And Rehabilitation offer?
Palm Gardens Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Palm Gardens Health And Rehabilitation located?
Palm Gardens Health And Rehabilitation is located at 3104 Dauphin Square Connector in Mobile, Alabama.
What do families say about Palm Gardens Health And Rehabilitation?
Reviews for Palm Gardens Health and Rehabilitation are largely negative, with families describing overcrowding, unmet basic needs, and slow or dismissive responses from staff during medical concerns. A few reviewers singled out the front-desk receptionist for friendly, professional service, but most feedback centers on care quality and cleanliness issues.
How did Palm Gardens Health And Rehabilitation do on recent health and safety inspections?
Palm Gardens Health And Rehabilitation had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Palm Gardens Health And Rehabilitation?
Submit the Request Information form on this page to connect with Palm Gardens Health And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Palm Gardens Health And Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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