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Palm Gardens Health And Rehabilitation, LLC

3104 Dauphin Square Connector

3.2(32 ratings)· Mobile average: 3.5

Palm Gardens Health And Rehabilitation, LLC — photo 11 / 4

Quick Facts

Total units
100
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Reported bathroom ratio
About 4 patients share one toilet and sink
Mobility aid availability
Reported shortage of canes, walkers, wheelchairs

What Families Think

Reviews for Palm Gardens Health and Rehabilitation are largely negative, with families describing overcrowding, unmet basic needs, and slow or dismissive responses from staff during medical concerns. A few reviewers singled out the front-desk receptionist for friendly, professional service, but most feedback centers on care quality and cleanliness issues.

The Good

  • Receptionist praised as friendly and professional
  • In-room dining or restaurant-style dining area
  • Beautician and laundry services available
  • Cable TV and Wi-Fi in resident rooms

The Bad

  • Multiple reports of neglect and unaddressed hygiene needs
  • Several reviewers describe overcrowding and shared bathrooms
  • One report of rough handling and dismissive nursing staff
  • One report of slow response to a newly admitted resident

AI-generated from reviews and community data.

About Palm Gardens Health And Rehabilitation, LLC

Palm Gardens Health and Rehabilitation, LLC is a long-term care and rehabilitation facility in Mobile, Alabama, offering skilled nursing care with professionally trained nurses, certified nurses' aides, and therapists on staff.

The facility provides personalized care with a home-like environment, featuring beautifully decorated common areas and outdoor courtyards. Residents have access to daily activities designed to keep them active and involved.

Amenities include beautician services, laundry services, cable television in each resident room, and complimentary Wi-Fi. Dining options allow residents to eat in their rooms or in the facility's restaurant-style dining area.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 32 ratings combined

3.2★ on Google (32)

Josehl Yepez

Apr 2026

via Google

Alex The receptionist front desk was really nice and really professional, top tier treatment for new residents/patients!

Megan Foster

Mar 2026

via Google

Receptionist is diligent, case managers are dodgy. Place is overcrowded and extremely lacking in essentials such as walking aids like canes, walkers wheelchairs... My mother was a fall risk so I asked if we coukd get a vedside potty chair or bedpan but was denied bc she hadn't had an "assessment" not even lowest standard diaper or pee mat could be accommodated . Not 1 MENTION OF OVERCROWDING, PATIENTS BUNKED UP; no privacy or personal space & half as many bathrooms, minimum of 4patients/ 1 toliet, 1 sink & outdated hazardous standard bath tub.

Lisa Renye

Oct 2025

via Google

My dad was placed in this facility to do a 31 day rehab to get his strength up after coming out of the hospital. He went into the hospital because he was bleeding out from a surgical wound and almost died. After he was transferred to this facility he started bleeding again and was very anxious that it was serious because of what happened previously. The nurses did not take him seriously, argued with my mom over the phone, and then once she was no longer on the phone they retaliated against him by handling him roughly. He was so afraid he asked to be discharged against medical advice. The facility was also not clean and staff seemed too casual about doing their jobs properly. Do not send your family member here if you can avoid it.

Turkessa Nelson

Aug 2025

via Google

I would not leave my pet rock there. Working in healthcare you supposed to have compassion for people and there isn't any at this facility. They will look you square in your face and act concerned about your loved one then leave them there in a wet dirty diaper all day and night. It's called elderly abuse and neglect and they shouldn't have a job.

Phyllis Esgro

Aug 2025

via Google

My sister was just admitted yesterday. NOT impressed at all! From 12:30 to 3:15 she had not been welcomed or accommodated in any way. When the head nurse finally did come in to check her condition she was not physically able to turn my sister to check areas and could not even take her clothing off. What if I had not arrived at that time? Actually I could go on with more... Not pleased at all!!

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Frequently Asked Questions

What types of care does Palm Gardens Health And Rehabilitation, LLC offer?

Palm Gardens Health And Rehabilitation, LLC offers Skilled Nursing / Long Term Care.

Where is Palm Gardens Health And Rehabilitation, LLC located?

Palm Gardens Health And Rehabilitation, LLC is located at 3104 Dauphin Square Connector in Mobile, Alabama.

What do families say about Palm Gardens Health And Rehabilitation, LLC?

Reviews for Palm Gardens Health and Rehabilitation are largely negative, with families describing overcrowding, unmet basic needs, and slow or dismissive responses from staff during medical concerns. A few reviewers singled out the front-desk receptionist for friendly, professional service, but most feedback centers on care quality and cleanliness issues.

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