Josehl Yepez
Apr 2026
Alex The receptionist front desk was really nice and really professional, top tier treatment for new residents/patients!
3104 Dauphin Square Connector
3.2(32 ratings)· Mobile average: 3.5
1 / 4CMS Care Compare
Reviews for Palm Gardens Health and Rehabilitation are largely negative, with families describing overcrowding, unmet basic needs, and slow or dismissive responses from staff during medical concerns. A few reviewers singled out the front-desk receptionist for friendly, professional service, but most feedback centers on care quality and cleanliness issues.
AI-generated from reviews and community data.
Palm Gardens Health and Rehabilitation, LLC is a long-term care and rehabilitation facility in Mobile, Alabama, offering skilled nursing care with professionally trained nurses, certified nurses' aides, and therapists on staff.
The facility provides personalized care with a home-like environment, featuring beautifully decorated common areas and outdoor courtyards. Residents have access to daily activities designed to keep them active and involved.
Amenities include beautician services, laundry services, cable television in each resident room, and complimentary Wi-Fi. Dining options allow residents to eat in their rooms or in the facility's restaurant-style dining area.
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Help Me Choose3.2overall · 32 ratings combined
3.2★ on Google (32)
Josehl Yepez
Apr 2026
Alex The receptionist front desk was really nice and really professional, top tier treatment for new residents/patients!
Megan Foster
Mar 2026
Receptionist is diligent, case managers are dodgy. Place is overcrowded and extremely lacking in essentials such as walking aids like canes, walkers wheelchairs... My mother was a fall risk so I asked if we coukd get a vedside potty chair or bedpan but was denied bc she hadn't had an "assessment" not even lowest standard diaper or pee mat could be accommodated . Not 1 MENTION OF OVERCROWDING, PATIENTS BUNKED UP; no privacy or personal space & half as many bathrooms, minimum of 4patients/ 1 toliet, 1 sink & outdated hazardous standard bath tub.
Lisa Renye
Oct 2025
My dad was placed in this facility to do a 31 day rehab to get his strength up after coming out of the hospital. He went into the hospital because he was bleeding out from a surgical wound and almost died. After he was transferred to this facility he started bleeding again and was very anxious that it was serious because of what happened previously. The nurses did not take him seriously, argued with my mom over the phone, and then once she was no longer on the phone they retaliated against him by handling him roughly. He was so afraid he asked to be discharged against medical advice. The facility was also not clean and staff seemed too casual about doing their jobs properly. Do not send your family member here if you can avoid it.
Turkessa Nelson
Aug 2025
I would not leave my pet rock there. Working in healthcare you supposed to have compassion for people and there isn't any at this facility. They will look you square in your face and act concerned about your loved one then leave them there in a wet dirty diaper all day and night. It's called elderly abuse and neglect and they shouldn't have a job.
Phyllis Esgro
Aug 2025
My sister was just admitted yesterday. NOT impressed at all! From 12:30 to 3:15 she had not been welcomed or accommodated in any way. When the head nurse finally did come in to check her condition she was not physically able to turn my sister to check areas and could not even take her clothing off. What if I had not arrived at that time? Actually I could go on with more... Not pleased at all!!
Palm Gardens Health And Rehabilitation, LLC offers Skilled Nursing / Long Term Care.
Palm Gardens Health And Rehabilitation, LLC is located at 3104 Dauphin Square Connector in Mobile, Alabama.
Reviews for Palm Gardens Health and Rehabilitation are largely negative, with families describing overcrowding, unmet basic needs, and slow or dismissive responses from staff during medical concerns. A few reviewers singled out the front-desk receptionist for friendly, professional service, but most feedback centers on care quality and cleanliness issues.
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