MyLivingChoice

Amedisys Home Health Care

1500 W Elk Ave Ste 201

3.8(10 ratings)· Elizabethton average: 4.2

Part of Amedisys · 107 communities · 4.6★ average

Amedisys Home Health Care, photo 11 / 5

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1987
Service area
Covers seven counties including Carter, Sullivan, Washington
On-call coverage
Full clinical team available 24/7 for urgent needs
Start of care
First visit usually within 24 hours of discharge

What Families Think

Reviews of this home health and hospice provider are sharply divided: several families praise individual nurses and staff for compassionate, attentive care during a loved one's final days, while others describe serious communication breakdowns and delayed responses during end-of-life crises. The mix of experiences suggests quality may vary significantly depending on which team members are assigned to a case.

The Good

  • Reviewers name specific nurses for exceptional compassion and support
  • 24/7 on-call access to nurses, therapists, and aides
  • First visit typically scheduled within 24 hours of discharge
  • Wide service area across seven Tennessee counties

The Bad

  • Multiple reports of poor communication, especially around end-of-life care
  • One report family was not notified before or after a death
  • One report of refusal to honor a signed DNR request
  • One report of a two-hour delay in nurse response after a death

AI-generated from reviews and community data.

Amedisys Home Health Care is a home health agency serving Elizabethton, Tennessee offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.8 out of 5 across 10 reviews.

About Amedisys Home Health Care

Amedisys Home Health Care in Elizabethton, Tennessee provides skilled nursing, therapy and other home health services to help patients recover from illness, injury or surgery and manage chronic health conditions in their homes. The interdisciplinary clinical team includes nurses, home health aides, physical therapists, occupational therapists, speech therapists and medical social workers, all available on-call 24/7 for urgent needs.

Nursing care encompasses pain management, monitoring, education and wound care. Physical therapy helps patients build strength, balance and endurance to reduce fall risk and hospitalization. Occupational therapy teaches adaptive techniques for daily activities like eating, bathing and household tasks, along with home modifications. Speech therapy addresses communication, language and swallowing difficulties. Home health aides assist with personal care including bathing, dressing and mobility, while medical social workers advocate for patient needs and connect families with local resources.

The community offers specialized programs for patients with COPD, heart failure, diabetes and fall risk. A registered nurse works with the patient's physician and family to develop an individualized plan of care. Initial assessments identify areas where education and tools can help manage health conditions. The frequency and type of visits are tailored to each patient's needs and adjusted as determined by the physician.

Amedisys serves multiple counties including Carter, Greene, Hawkins, Johnson, Sullivan, Unicoi and Washington. Medicare, Medicaid and private insurance plans typically cover home health care for eligible patients. The first visit is usually scheduled within 24 hours of hospital or nursing facility discharge to facilitate a smooth transition home.

Types of Care at Amedisys Home Health Care

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Amedisys Home Health Care

3.8overall · 10 ratings combined

3.8★ on Google (10)

Autumn Burden

Apr 2026

via Google

My father went into hospice care on October 22, 2025. At first they seemed great and caring. The day my father died, early in the morning he suffered a stroke making him nonverbal and incoherent. We had a nurse come out and evaluate his condition. Knowing that I was on his living will and legally able to make medical decisions on his behalf, after much consideration I called to ask to change him from a full code to DNR because those were wishes that he discussed with me. They refused to change him to a DNR, even with paperwork in hand that he filled while of able mind and body. Once my father passed around noon on October 25, 2025 I called to inform them that he was gone. It took at least 2 hours for a nurse to respond, once she came and it was time for him to be cleaned up I asked if I should leave the room if she’d be undressing him, she responded with “Well no, I was hoping to have some help” okay, then you should have brought another nurse with you. I just witnessed my father take his last breath and they’re so unprepared to even do their job. My aunt thankfully stepped in because she was able to read the room and realized I was very close to cussing this nurse out. While she was destroying my father’s medication, she reached out to the coroner was very condescending, and almost placed blame onto me for my father’s death. I asked if his diabetes could have contributed to his stroke, she then held up a medication stating it was used to prevent blood clots and that he should’ve been taking it. I checked my records along with my cousins because her and I both were doing our best at medication management and my father took everything he was supposed to as scheduled. The entire experience has left a bad taste in my mouth and I’m now finally in a spot to voice what occurred without it coming from a complete place of anger.

Amy Cunningham

Jan 2026

via Google

I recently had an experience with Amedisys Hospice out of Elizabethton, Tennessee. I hired them to provide services for my 93-year-old mother who has dementia. I’ve worked as a caregiver in several situations in a hospice environment. I’ve also been with several friends during the same period of time. I was unpleasantly flabbergasted by this company. Communication was terrible, follow up was terrible and erratic at best. I had to discontinue their services after about three months. I do not recommend this division of Amedisys.

Rhonda Stephenson

Sep 2025

via Google

Everyone I dealt with through my mother's passing was amazing. I can't remember everyone's name. Thank you for all you did for me. Lori, Maryanne, Allison, Daniel I can't thank you enough.

Cheryl moore

Dec 2024

via Google

My father was is hospice with this company. At first they were great. But the night before my father died and the morning of his death NO ONE from here called us to let us know. And 1 and half years later no one reached out to us. So my father died ALONE! Please do your research because this place let our family down in the worst way ever. And also let my father die alone . No one deserves that kind of treatment !!

Susan Burnett

Jan 2023

via Google

Everyone we dealt with went out of their way to help us care for my husband. Our nurse Devan was wonderful with her support and encouragement. I will always remember the kindness of everyone I dealt with in person and on the phone. Thank You So Much!

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Medicare Quality of Care

Amedisys Home Health Care is a Medicare-certified home health agency (certified since 1987). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

295 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community82%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around95%US 83%
  • Patients got better at getting in and out of bed96%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly92%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations78%US 61%

Service area

Amedisys Home Health Care reports serving 15 ZIP codes, including Elizabethton, Johnson City, Butler, Chattanooga, Hampton, Jonesborough, Laurel Bloomery, Mountain City, Roan Mountain, Shady Valley and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 447505. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Amedisys Home Health Care offer?

Amedisys Home Health Care offers Home Health.

Where is Amedisys Home Health Care located?

Amedisys Home Health Care is located at 1500 W Elk Ave Ste 201 in Elizabethton, Tennessee.

What do families say about Amedisys Home Health Care?

Reviews of this home health and hospice provider are sharply divided: several families praise individual nurses and staff for compassionate, attentive care during a loved one's final days, while others describe serious communication breakdowns and delayed responses during end-of-life crises. The mix of experiences suggests quality may vary significantly depending on which team members are assigned to a case.

Does Medicare cover care from Amedisys Home Health Care?

Yes. Amedisys Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Amedisys Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Amedisys Home Health Care?

Submit the Request Information form on this page to connect with Amedisys Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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