MyLivingChoice

Amedisys Home Health Care

614 Congress Pkwy N

4.7(13 ratings)· Athens average: 4.8

Amedisys Home Health Care — photo 11 / 4

Quick Facts

Availability
Clinical staff on call 24/7 for urgent needs
Assessment timing
Initial assessment within 24 hours of hospital discharge
Specialized programs
Condition-specific programs for COPD, heart failure, diabetes
Service area
Covers 20 counties across East Tennessee

What Families Think

Families and patients generally praise the skilled nurses and therapists from this Amedisys home health team, citing compassionate, timely, and effective care during recovery from surgery or illness. However, one detailed report raises serious concerns about hospice communication and end-of-life care decisions being influenced by billing considerations rather than patient wishes.

The Good

  • Nurses and therapists described as compassionate and professional
  • Timely, reliable appointment scheduling
  • Effective recovery support after surgery
  • Multiple reviewers praised specific staff by name

The Bad

  • One report of hospice staff discouraging a patient's wish to go home
  • One account questioned whether billing influenced care recommendations
  • Communication breakdown described in a family end-of-life care decision

AI-generated from reviews and community data.

About Amedisys Home Health Care

Amedisys Home Health Care in Athens, Tennessee provides skilled nursing, therapy and other home health services to help patients recover from illness, injury or surgery, and to manage chronic health conditions in their own homes. The interdisciplinary team includes registered nurses, physical therapists, occupational therapists, speech therapists, home health aides and medical social workers available on call 24/7 for urgent needs.

Care services are tailored to individual needs through a plan of care developed by the patient's doctor working with Amedisys clinical staff. Nursing care includes pain management, monitoring, education and wound care. Physical therapy helps patients build strength, balance and endurance to reduce fall risk. Occupational therapy assists with daily activities like eating, bathing and household tasks, and includes home modifications. Speech therapy addresses communication and swallowing issues. Medical social workers coordinate care and provide counseling and referrals to local resources.

The organization offers specialized programs for patients with specific conditions including COPD, heart failure and diabetes, as well as fall prevention programs designed to address risks in the home environment. Services are available across a broad service area including Anderson, Bledsoe, Blount, Bradley, Cumberland, Fentress, Grundy, Hamilton, Hardin, Loudon, Marion, McMinn, McNairy, Meigs, Monroe, Polk, Rhea, Sequatchie, Van Buren and Warren counties.

The initial assessment typically occurs within 24 hours of discharge from a hospital or nursing facility. A nurse or therapist conducts a thorough interview and professional assessment to identify areas where patients may benefit from education and health management tools. The frequency and type of visits are based on the individual plan of care and may be adjusted as determined by the patient's doctor.

Types of Care

Home Health and Hospice

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Reviews

4.7overall · 13 ratings combined

4.7★ on Google (13)

Marta G

Jul 2026

via Google

We had the best of care every one was great our nurse pasty Moses was so special and so was the therapist kristy hope others has the pleasure of this company

John Sutton

Jun 2026

via Google

My PTA Samantha Bowling and my OT Shane Watson were both superb. They were compassionate, courteous, efficient and extremely knowledgeable. They made my recuperation from rotator cuff surgery and bicep tendon repair a lot easier but very successful .they were always timely for their appointments . Love them both.

michael power

Jun 2026

via Google

The nurses that took care of me where awesome. All of them professional and shown up when they said. They cared for me, and never held nothing against me. They all listened too, and offered help, and their professional opinion. The nurses always kept me in the know about how my healing was comming. I recommend them 100%.

Michelle Peters

Feb 2026

via Google

I am deeply disappointed by my experience with Amedisys, and I feel it’s important to share this to help other families navigating end-of-life care. My mother is currently under their hospice services in a nursing home, and she made it very clear to me that she did not want to spend her final days there—she wanted to come home to be surrounded by family in a peaceful, familiar environment. We had everything in place: a new hospice provider ready to support us and a certified nursing assistant (CNA) lined up for her care at home, specifically for when she becomes unresponsive with no fluid or food intake during her last days. However, the hospice case worker from Amedisys strongly discouraged this move and influenced my siblings to keep Mom in the nursing home, even though it went against her stated wishes. When I asked why she was advising against something that would bring our family more comfort, she didn’t offer a clear explanation. She emphasized that Mom was “comfortable” there, but this was only a short-term arrangement since we initially lacked the resources to bring her home—Mom had no other option then and adapted as best she could. Once our plan was ready, the case worker continued to push back. I directly asked what specific care Mom would receive in the nursing home that couldn’t be provided at home, given that she will soon be unresponsive, with a full-time catheter, no fluid or food intake, and only basic needs like repositioning every few hours and medication. The case worker couldn’t give a concrete answer—it came down to general statements without details. It seems this may have been motivated by financial considerations, as changing providers would mean Amedisys no longer billing for her care. This approach felt more focused on business interests than on the emotional needs of families or the patient’s preferences. What kind of hospice prioritizes its own processes over what could provide the most peace in a loved one’s final days? This doesn’t feel like truly compassionate care—it’s more like a service that overlooks family dynamics, and it has strained our relationships at a challenging time. If you’re looking into Amedisys, I suggest considering other options. Choose providers that genuinely focus on patients and families above all else. I wouldn’t recommend them. It’s truly sad that my siblings agreed with this decision, leading Mom to spend her final days in a place she specifically said she didn’t want to be.

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