Mary Warfield
Jun 2026
I have not been a resident of your facility, but toured it yesterday. I found the staff very friendly. The facility very homey, and the food wonderful. Thank you so much
1 / 5Quick Facts
- Total units
- 48
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 48
- Inspections
- View history (25 citations)
- Licensed capacity
- Licensed for up to 48 residents
- Care focus
- Skilled nursing and long-term care only
CMS Care Compare
What Families Think
Families describe Amberwood Manor as a clean, welcoming skilled nursing facility where staff go out of their way to help residents recover after hospital stays. Reviewers consistently highlight attentive nursing and therapy teams, cleanliness, and a homey feel, with one former resident specifically requesting to return there for care.
The Good
- Attentive, gentle nursing and therapy staff
- Facility described as clean and homey
- Staff remembered returning residents personally
- Family members say staff went above and beyond
- Good food noted by multiple reviewers
AI-generated from reviews and community data.
Amberwood Manor is a senior living community in New Philadelphia, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 35 reviews.
About Amberwood Manor
Amberwood Manor is a 48-bed skilled nursing and long-term care facility in New Philadelphia, Ohio. The community serves residents requiring rehabilitation, dementia care, and ongoing medical support.
Families consistently praise the nursing and nursing assistant staff, often naming specific caregivers for their attentiveness and compassionate approach. One returning resident noted that "the staff made me feel welcome, like I was coming home." Families highlight the clean, homelike environment, personalized attention to dietary preferences and activities, and responsiveness from management. Therapy services and interdisciplinary care planning receive particular mention. However, some families report gaps in communication between shifts and limited physician availability (noted as Friday afternoons only in one account), as well as occasional maintenance delays.
One serious care concern appears in a one-star review alleging neglect; this contrasts sharply with the majority of five-star accounts praising staff dedication and visible resident improvement. The 4.2-star rating reflects this split, with 35 total reviews. Prospective families may want to ask directly about staffing ratios, communication protocols, and doctor visit schedules during their visit.
Types of Care at Amberwood Manor
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Amberwood Manor
4.2overall · 35 ratings combined
4.2★ on Google (35)
Betty Solomon
Apr 2026
When I had a recent health crisis and needed to go to a skilled nursing facility, there was no question in my mind where I wanted to be — I specifically asked for Amberwood Manor by name. I had been a resident here before, and the care I received was so good that I knew I wanted to come back. From the very first day I returned, the staff made me feel welcome, like I was coming home. Many of the nurses and aides remembered me and greeted me with smiles and warm hugs. That meant more to me than they’ll ever know. The care here is excellent. They are gentle, attentive, truly listen to what you need. The therapy team worked hard with me every day to help me get stronger, and the nurses made sure I was comfortable and well cared for at all times. The food is good, my room is clean, and I feel safe here. I’m so thankful I was able to return to Amberwood Manor. If you or your loved one needs skilled nursing care, I can honestly say this is a wonderful place. They treat you with dignity and kindness, and that makes all the difference. Thank you to all the staff for taking such good care of me — not just once, but twice!
Julie Mann
Apr 2026
My husband was there. For rehab and. Now I am think about hem staying there for the rest of his life .he has dementia and it's getting worse . He is getting modey and I know it's only going to get worse.to the point that he will start hurting me or other people . And I don't want that to happen to anyone. Not even me . Or anything else . Am I wrong for thinking this way . He keeps doing stuff that could have me or hem put in jail..he dose not know what he is doing from day to day . I want his last days to be safe and for me to be safe way from hem .I can I just go there and have all the paperwork done to hsve hem staying there
Natalie Grace
Apr 2026
Amberwood Manor provides excellent<br>therapy services with amazing results! Wendi the DOR is the best around!
Jamie Wallace
Mar 2026
Recently had a dear friend admitted to Amberwood Manor, she received excellent personalized care. Staff were very patient, caring and made her feel welcome upon admission. They provided activities that kept her engaged and ensured that she felt at "home." Staff made sure that her dietary needs were taken into consideration and her favorite snacks her offered. The facility was clean and odor free. Staff treated her like family. Amberwood Manor is highly recommended by her family and mine. Thank you for care! No
Government Inspection History
5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 23, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Dec 20, 2024Health Complaint1 citation
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2024
Aug 3, 2023Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 14, 2023
Jan 19, 2023Fire Safety StandardHealth Standard6 citations
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
May 7, 2021Fire Safety StandardHealth Standard5 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Amberwood Manor offer?
Amberwood Manor offers Skilled Nursing / Long Term Care.
Where is Amberwood Manor located?
Amberwood Manor is located at 245 South Broadway in New Philadelphia, Ohio.
What do families say about Amberwood Manor?
Families describe Amberwood Manor as a clean, welcoming skilled nursing facility where staff go out of their way to help residents recover after hospital stays. Reviewers consistently highlight attentive nursing and therapy teams, cleanliness, and a homey feel, with one former resident specifically requesting to return there for care.
How did Amberwood Manor do on recent health and safety inspections?
Amberwood Manor had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Amberwood Manor?
Submit the Request Information form on this page to connect with Amberwood Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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