1 / 5CMS Care Compare
Reviews of The Ambassador Skilled Nursing & Therapy are sharply divided: several families describe serious neglect, unanswered call lights, and cleanliness problems, while others praise the compassion of individual caregivers and the therapy team. The facility offers skilled nursing, rehabilitation, and long-term care services in Tulsa, Oklahoma.
AI-generated from reviews and community data.
The Ambassador Skilled Nursing & Therapy is a senior living community in Tulsa, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 2.9 out of 5 across 69 reviews.
Ambassador Manor Nursing Center is a nursing center in Tulsa, Oklahoma providing skilled nursing care and rehabilitation services. The facility offers specialized therapy including physical, occupational, and speech therapy delivered by certified therapists, designed to help residents regain independence and mobility following health events such as strokes, heart attacks, surgery, broken bones, joint replacement, and respiratory illness.
The center provides long-term care with nursing support for medication administration, personal hygiene, self-care, and laundry services. Staff coordinate healthcare services tailored to individual resident needs while working to create an environment that promotes dignity, safety, and independence.
Daily life at Ambassador Manor includes opportunities for residents to remain active, social, and engaged. The facility is structured as an employee-owned organization through an Employee Stock Ownership Plan, with staff members building equity in the community through their work.
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Help Me Choose2.9overall · 69 ratings combined
2.9★ on Google (69)
Robert “RL”
May 2026
Just arrived today for about a 11 day stay. The smell of sewer gas seems to be overpowering in my room. Help me JESUS. This is my sixth day here. Lunch today was hot dogs and chips outside but I'm dealing with chronic kidney disease stage 3 so I cannot eat this type of food. I explained this to several people today but apparently I get no lunch today.
Paul Leverich
Apr 2026
This place is good like many other places,people, things everything and everything could use improvement but over all the staff has been amazing and the residents are friendly to me there, I have mever experienced anything bad first hamd here!
Ryanne Logan
Jul 2025
I visited the facility today for the first time and upon my arrival, I was immediately struck by a strong odor of urine and ammonia. Even while standing in the front lobby near the entrance, the scent was so overwhelming that I had to breathe through my mouth to manage it. It is deeply concerning to think that elderly, disabled, and vulnerable individuals are living in such conditions. Having worked in nursing homes for nearly 20 years, I have never encountered an environment with such a pronounced odor throughout my career.
Lillian R
Nov 2024
I am beyond grateful to the staff at the Ambassador Nursing Home who have been taking care of my Mom for the past year. The caregivers are caring, kind and compassionate. I visit my Mom several times a week at the facility and if there is an issue, I bring it to the attention of the staff and it gets corrected. A huge “Thank You” to all of the staff there but especially to those taking care of my Mom on a regular basis. ❤️🙏🏽❤️
Heather Berryhill (Chatter Marketing)
Aug 2022
If I could give ZERO Stars I would. Moved my MIL there after a short hospital stay. She needed PT to her regain her strength. Moved her to Ambassador and she was basically neglected. She pushed her call button at 2:30 a.m. and no one came until 7:30 a.m. They forgot to feed her both breakfast and lunch on one day. No one cleaned her room. I had to ask them to give her a bath after realizing she had not had one in 5 days. No hot water in her room. The facility is in poor shape. They had 1 aide to 30 residents on the weekend. The staff was even complaining that they couldn't get to all of the residents who needed assistance. They begged me to call the Administrator and tell them they needed help. When I called the Administrator personally, she said, "We are experiencing a hiring crisis and we just don't have the staff." My response? "I know you have a quota to meet, but don't take in new patients if you don't have the staff to care for them! My MIL is not just a number!" Absolutely sickening. Cruel really. I wouldn't put my dog at this community. Needs to be shut down in my humble opinion. If you are searching for a GREAT community in Tulsa, go to The Cottage at Woodland Hills. Moved my MIL there after leaving The Ambassador and it was a WONDERFUL experience. Highly recommend.
8 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 6, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 6, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 6, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 17, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 17, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 1, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 1, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 1, 2025
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 29, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2024
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 20, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Have an externally vented heating system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Post nurse staffing information every day.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Ambassador Skilled Nursing & Therapy offers Skilled Nursing / Long Term Care.
The Ambassador Skilled Nursing & Therapy is located at 1340 East 61st Street in Tulsa, Oklahoma.
Reviews of The Ambassador Skilled Nursing & Therapy are sharply divided: several families describe serious neglect, unanswered call lights, and cleanliness problems, while others praise the compassion of individual caregivers and the therapy team. The facility offers skilled nursing, rehabilitation, and long-term care services in Tulsa, Oklahoma.
The Ambassador Skilled Nursing & Therapy had 8 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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