MyLivingChoice

Ambassador, A Villa Center

8045 E Jefferson Ave

4.3(192 ratings)· Detroit average: 4

Ambassador, A Villa Center, photo 11 / 5

Quick Facts

Total units
176
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
176

What Families Think

Reviewers of Ambassador, A Villa Center in Detroit largely describe a clean facility with friendly, responsive staff who make visitors and families feel welcomed. However, one detailed report raises serious concerns about pain management and delayed response to a medical emergency, alongside an unanswered written complaint.

The Good

  • Staff described as warm, helpful, and respectful
  • Facility repeatedly praised for cleanliness
  • Families say concerns get timely responses
  • Visitors feel welcomed from check-in to check-out

The Bad

  • One report of delayed pain treatment before a serious sepsis diagnosis
  • One family says a written complaint went unanswered for weeks
  • No published pricing information available

AI-generated from reviews and community data.

Ambassador, A Villa Center is a senior living community in Detroit, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 192 reviews.

About Ambassador, A Villa Center

Ambassador, A Villa Center is a skilled nursing and long-term care facility in Detroit, Michigan, licensed for 176 residents.

Families consistently praise the cleanliness of the facility and patient rooms, as well as the demeanor of staff members. Visitors highlight that front-desk and clinical staff, CNAs, nurses, and others, are welcoming, professional, and responsive to concerns. One family noted, "the staff is wonderful very helpful and respectful." Multiple families specifically mention feeling welcomed during visits and observing positive interactions between staff and patients.

The facility carries a 4.3 out of 5 Google rating based on 192 reviews. While most reviews reflect positive experiences with hospitality and cleanliness, at least one family reported concerns about care quality and communication responsiveness during a prior hospitalization, indicating experiences vary.

Types of Care at Ambassador, A Villa Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Ambassador, A Villa Center

4.3overall · 192 ratings combined

4.3★ on Google (192)

Ashleigh Wilson

Jun 2026

via Google

I am posting this on behalf of my husband.. he sent this email out almost two weeks ago and never received a response or acknowledgment. To Whom It May Concern, I am writing regarding the care my mother( Ms. Lynk) received while at your rehabilitation facility prior to her recent hospitalization for sepsis. When our family visited her room before her expected discharge, we found her in extreme distress, yelling in pain and stating that she felt like her body was “on fire.” She informed us that she had been experiencing severe pain for several days and had repeatedly requested to be sent to the hospital. We were also told that she had only been given Extra Strength Tylenol despite her ongoing symptoms and worsening condition. After I spoke directly with the physician involved in her care, stronger pain medication was finally considered. However, based on our concern and her visible condition, we made the decision to call an ambulance ourselves. Upon arrival at the hospital, she was diagnosed with sepsis. My mother already suffers from Reno Kidney failure and this could have been Life or Death for her. The doctor at the hospital said we sent her to the hospital right on time because she was nearing the danger zone . We understand that medicine is complex and that providers must make difficult decisions every day. However, this situation raises serious concerns about whether her symptoms were appropriately evaluated and whether her repeated requests for emergency care were taken seriously enough. This letter is not written out of anger, but out of concern for patient safety. We hope this experience can serve as a teaching moment and encourage closer attention to patients who express severe uncontrolled pain, worsening symptoms, or concerns that something is deeply wrong. We are grateful that she ultimately received the emergency treatment she needed, but we cannot ignore how serious the outcome could have been had we not intervened when we did. We respectfully ask that this matter be reviewed internally so that future patients receive prompt evaluation and care when warning signs are present. Sincerely, Corey Wilson Ps. It is now June 3rd we had her sent to hospital may 16th and she is still currently in the hospital. Thank God we followed our gut and didn’t let them send her home

S Hall

Apr 2026

via Google

The staff is wonderful very helpful and respectful. Anytime I have any issues or concerns I’m always able to reach out to the staff and get a response In a reasonable time.

Dawn Foster

Apr 2026

via Google

I visited a loved one that was admitted there and the staff and the cleanliness was absolutely on point coming from someone who works a facility in Environmental Services l. Thank you to all the wonderful CNAs and Nurses and staff.

Roslyn Sanders

Mar 2026

via Google

My experience with this agency has only been good ones and from what I’ve seen so far the patients enjoy the company of the staff and so do I, thank you Ambassador for taking care of my brother and stepbrother.

Janis Bolton

Feb 2026

via Google

Upon my entrance, I was met with a smile and warm welcome😊 the younglady at the desk( I forgot her name), was very professional and walked me through the check in process. Everywhere was clean each staff member I passed, was very nice and helpful. I felt welcomed!! Patient room and bathroom were very clean and sanitized. Even when I left, she helped me checkout. Just an overall great visit!! Kudos to all the staff.😊

Request information

Ask about availability, pricing, or a tour. Your details go only to Ambassador, A Villa Center, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2026Fire Safety StandardHealth Standard8 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2026

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 6, 2026

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternNo revisit needed

Jun 10, 2025Health Complaint3 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2025

Sep 27, 2024Fire Safety StandardHealth Standard10 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Nov 1, 2024

Aug 17, 2023Fire Safety StandardHealth ComplaintHealth Standard28 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Sep 14, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 14, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 14, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ambassador, A Villa Center offer?

Ambassador, A Villa Center offers Skilled Nursing / Long Term Care.

Where is Ambassador, A Villa Center located?

Ambassador, A Villa Center is located at 8045 E Jefferson Ave in Detroit, Michigan.

What do families say about Ambassador, A Villa Center?

Reviewers of Ambassador, A Villa Center in Detroit largely describe a clean facility with friendly, responsive staff who make visitors and families feel welcomed. However, one detailed report raises serious concerns about pain management and delayed response to a medical emergency, alongside an unanswered written complaint.

How did Ambassador, A Villa Center do on recent health and safety inspections?

Ambassador, A Villa Center had 4 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ambassador, A Villa Center?

Submit the Request Information form on this page to connect with Ambassador, A Villa Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Ambassador, A Villa Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Detroit.

Prefer to stay home?

Home care agencies serving Detroit bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Detroit