Mutzy Hartman
Jul 2026
Tammy wound care<br>Excellent .Jenn CNA GOOD<br>FAST SERVICE …Therapy was great the whole team.
Alta Mesa Health And Rehabilitation
5848 East University Drive
3.7(285 ratings)
1 / 4Quick Facts
- Medicare Rating
- 5-star overall rating from Medicare.gov
- Campus Care Levels
- Also offers independent and assisted living on-site
- Campus Size
- 14-acre ground-level campus
What Families Think
Reviews of Alta Mesa are sharply split: most describe warm, attentive nursing, physical therapy, and dietary staff who go out of their way for residents, while a smaller but serious set of reports describe neglect, understaffed night shifts, and facility problems. The community holds a 5-star Medicare.gov quality rating, and reviewers consistently name specific staff (wound care nurse Tammy, administrator Bret King, and others) for praise. Families should weigh the many glowing accounts of rehab and daily care against a handful of alarming accounts of missed feedings, bathing, and medication delays.
The Good
- Staff repeatedly praised for compassion and attentiveness
- Rehab/PT/OT team credited with strong recovery outcomes
- Wound care nursing singled out by many reviewers as excellent
- Food quality and variety frequently praised
- Facility cleanliness noted by numerous reviewers
- Administrator and care team praised by name for responsiveness
The Bad
- Multiple serious reports of neglect: missed feedings, infrequent bathing, prolonged dirty diapers
- Several reviewers describe unresponsive or sleeping night staff and delayed medication
- One report of broken air conditioning and strong urine odor in the building
- Large gap between Google (3.9) and Yelp (2.3) ratings suggests inconsistent experiences
AI-generated from reviews and community data.
About Alta Mesa Health And Rehabilitation
Alta Mesa Health and Rehabilitation, located in Mesa, Arizona, is a skilled nursing and rehabilitation community that also offers independent and assisted living within a ground-level setting on a lush, 14-acre campus.
The community provides customized rehabilitation therapy programs designed around each patient's individual needs, combining high-tech tools with hands-on therapeutic approaches. Therapists apply current research and work together with each patient, their family, and their healthcare provider to develop an individualized care and treatment plan.
Staff emphasize a service-oriented, compassionate approach, aiming to make each guest's stay comfortable, safe, and therapeutic while fostering a strong sense of community among residents and team members.
Residents can take part in a variety of activities and excursions offered on site, contributing to an engaged and active daily life at the community.
Alta Mesa Health and Rehabilitation has received a 5-star overall rating from Medicare.gov, reflecting the quality of care delivered at the community.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.7overall · 285 ratings combined
3.9★ on Google (244) · 2.3★ on Yelp (41) · Yelp page ↗
Kathleen Westerhaus
Jul 2026
Tammy, wound nurse, is exceptional. She<br>Is experienced, focused, and very knowledgeable. I had a wound that I carried through three hospitals and three rehabs. Until I came here Alta Mesa rehab my wound didn’t start to heal. Thank you, Tammy
Gerry Polesky
Jul 2026
I think Tammy did an excellent job in treating me. She was careful she made sure I understood what was going on at all time and kept me posted as to what was going and explain to me what would happen once I was discharged. I think our surface was excellent thank you Tammy. It was very good.
Hailey Yazmin
Jul 2026
Horrible experience. My mom was admitted here and the air conditioning wasn’t working. They had portable AC units, but they didn’t do anything because the building was still 88°. My mom’s face was bright red, she was sweating, and there was no way I was leaving her there overnight in that kind of heat. The whole place also smelled like urine and fish, which made it even worse. I ended up taking her home because I didn’t feel like she was safe or could recover in those conditions. I expected a skilled nursing and rehab facility to provide a clean, comfortable environment, but this was the complete opposite. I would never recommend this place.
Caleb
May 2026
The best experience of this place is the sweetest employee it has to offer who is professional and has outstanding performance, Brittany!
Frequently Asked Questions
What types of care does Alta Mesa Health And Rehabilitation offer?
Alta Mesa Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Alta Mesa Health And Rehabilitation located?
Alta Mesa Health And Rehabilitation is located at 5848 East University Drive in Mesa, Arizona.
What do families say about Alta Mesa Health And Rehabilitation?
Reviews of Alta Mesa are sharply split: most describe warm, attentive nursing, physical therapy, and dietary staff who go out of their way for residents, while a smaller but serious set of reports describe neglect, understaffed night shifts, and facility problems. The community holds a 5-star Medicare.gov quality rating, and reviewers consistently name specific staff (wound care nurse Tammy, administrator Bret King, and others) for praise. Families should weigh the many glowing accounts of rehab and daily care against a handful of alarming accounts of missed feedings, bathing, and medication delays.
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